Sophos Ideas

Do you have an idea for a Sophos product? Do you recognize a good idea when you see one? We want to hear from you!

Dan

My feedback

  1. 7 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Sophos Central » Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Dan shared this idea  · 
  2. 242 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    27 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

    Dan supported this idea  · 
  3. 20 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Dan commented  · 

    I can't believe I have to check each server for an informational message telling me to reboot them. We need some sort of notification or reporting!

    Dan supported this idea  · 
  4. 485 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    95 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    The APIs are now available, please see https://developer.sophos.com/ for more details.

    For example, retrieving tamper protection status is available this way: https://developer.sophos.com/docs/endpoint-and-server/1/routes/endpoints/%7BendpointId%7D/tamper-protection/get

    I appreciate many people simply want the admin UI to offer the functionality rather than just APIs, and we will update it to allow column addition/removal and filtering on any column. However, this is likely to not be until around August as the development team have been reassigned to assist another project for a few months. Sorry for the wait, I would very much like this to be available earlier.

    I’ll leave this item open and “started” until the admin UI changes are released, but please do be aware of the API option in the meantime.

    An error occurred while saving the comment
    Dan commented  · 

    "Reboot to complete update" messages should put the device in warning status and not informational!

    Dan supported this idea  · 

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.