Sophos Ideas

Do you have an idea for a Sophos product? Do you recognize a good idea when you see one? We want to hear from you!

Anonymous

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  1. 5 votes
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    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 5 votes
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    2 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    I found that there is a way to get this information on the main Phish Threat dashboard for ALL campaigns. Not bad, but not useful when the numbers are large. If you want to treat the results from each campaign differently, you're still faced with the task of manually creating the enrollment list - either by adding your target users or removing the non-target users (whichever is less work, I guess).
    Having "Not Completed" within each campaign is much more useful.
    Although I can still imagine a use for the one on the main dashboard. Maybe.

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  3. 4 votes
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  4. 11 votes
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  5. 2 votes
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    1 comment  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    If you use the "Send Reminder Emails Daily" feature in the campaign, they'll get their URL in the reminder.
    Though I do wish we could set the reminder count and frequency as we could in v1.

    I voted it up though because it would be handy to have when people report that they are having issues with the training/quiz module.

  6. 14 votes
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  7. 14 votes
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    2 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    We addressed this by setting up a training-only campaign as a launch to the overall program. We used the "Intro to Phishing" video.
    It was communicated ahead of time so that people knew to expect the training enrollment email.

    This worked for the most part. Some people reported the training email as suspicious, but not many.

    We're at almost 80% complete with a week to go in the campaign.

  8. 3 votes
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    1 comment  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    As I work through my first campaign, I am finding that this is fast becoming a requirement.
    Either this or the ability to better filter results and create a campaign from the filtered set. For example, "All users that have opened the training enrollment email but have not yet completed the training" may indicate some technical issue and need separate attention.
    Whereas "All users that haven't opened the email" might just need to be enrolled in a fresh campaign.

    When you download the CSV of the results and filter through the data, you can get that level of focus. However, there is no straightforward way to import that data back in to the system to create a specific campaign.

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  9. 9 votes
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    4 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous commented  · 

    I am looking for this kind of functionality as well. We have two different teams that would administer two of the products (Endpoint and Server). We'd like to see the ability to keep the groups separate in terms of access, but also the notifications are important to be able to direct to the appropriate group.

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  10. 12 votes
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    3 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    An API to be able to script moving reported email messages from a ticketing system.
    We plan to roll out the Outlook plugin, but our current method for reporting is via our ticketing system. Being able to pull details and attached email messages from the ticketing system would help keep the Threat visibility accurate because it's all in one place.

  11. 44 votes
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    2 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 17 votes
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    Under Review  ·  0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 16 votes
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    Under Review  ·  1 comment  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 5 votes
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    Under Review  ·  0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 12 votes
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  16. 37 votes
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    5 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 10 votes
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  18. 7 votes
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    Under Review  ·  0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 21 votes
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  20. 10 votes
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    2 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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