I would go further, quarantine E-Mails for distribution-adresses for example should have the possibility to be managed by more than one person.
Above mentioned problem can be solved with a trick (only if the ticket-system-mail-adress is static like ticket@ticketsystem.com) by adding the adress as additional E-Mail-Adress to the administrator-account.
I would go further, quarantine E-Mails for distribution-adresses for example should have the possibility to be managed by more than one person.
Above mentioned problem can be solved with a trick (only if the ticket-system-mail-adress is static like ticket@ticketsystem.com) by adding the adress as additional E-Mail-Adress to the administrator-account.