mike

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Ability to set Email Alerts setting.

322 votes

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Planned · 42 comments · Sophos Central · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Sorting and poor performance

5 votes

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0 comments · Sophos Central » General · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Notes for Peripheral exemptions

55 votes

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10 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Search for Peripheral Exemptions By User/Computer

21 votes

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2 comments · Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Expand ID field in Peripheral Control to show full length Device ID

21 votes

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Under Review · 5 comments · Endpoint Protection » Device Control · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Central console sorting and searching

10 votes

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1 comment · Endpoint Protection » Cloud Console · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Fix the uninstall of Sophos Antivirus so that it uninstalls ALL registry keys it installs as well as the folder structure in Windows.

20 votes

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0 comments · Endpoint Protection » General Endpoint · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
uninstalling endpoint protection windows

36 votes

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8 comments · Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

Started · AdminDarrenT (Senior Product Manager, Sophos Features & Ideas Laboratory) responded

a complete removal option is being developed for the Central installer, if you are having issues right now please contact support

mike supported this idea · Sep 8, 2017
InterceptX Root Cause Analysis (RCA) cases do not generate alert email

34 votes

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2 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Allow email alerts in cloud to have more control

23 votes

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1 comment · Endpoint Protection » Cloud Console · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Be able to classify certain alerts, such as a medium 'Reboot required after software update' as informational.

26 votes

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1 comment · Endpoint Protection » General Endpoint · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
clear alerts automatically

13 votes

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1 comment · Endpoint Protection » Updating · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
Alert user reboot required after software update is pending

252 votes

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28 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

Under Review · AdminJon (Admin, Sophos Features & Ideas Laboratory) responded

We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

If not rebooted for 2 weeks they will see a notification they can dismiss.

The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

If a further week goes by without a reboot they will see another. Only then will an admin alert be generated.

The “Improved device list views” feature will allow admins to identify systems pending a reboot regardless of alerts should this information be needed:

https://ideas.sophos.com/forums/428821/suggestions/37144834

Please also note the reboot required alert is currently only when protection is impacted, or some other important actions are pending, e.g. competitor removal on initial install. A typical IDE update every few hours does not trigger this as full protection is maintained.

We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

If not rebooted for 2 weeks they will see a notification they can dismiss.

The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

If a further week goes by without a reboot…

mike supported this idea · Sep 8, 2017
Uninstall and Repair Endpoints via Sophos Central

245 votes

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Started · 17 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Sep 8, 2017
More Details in Add Scanning Exclusion dialog

6 votes

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2 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Jul 27, 2017
Filtering and ordering of object lists in Sophos Central.

11 votes

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1 comment · Sophos Central » General · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Jul 27, 2017
Adding Peripheral Exemptions

36 votes

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2 comments · Sophos Central » General · Flag idea as inappropriate… · Delete… · Admin →

mike shared this idea · Jul 27, 2017
Peripheral Exemptions

22 votes

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1 comment · Sophos Central » General · Flag idea as inappropriate… · Delete… · Admin →

mike shared this idea · Jul 27, 2017
Add "Comment" Section to exceptions

15 votes

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1 comment · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Delete… · Admin →

mike supported this idea · Jul 27, 2017

Ideas

Sophos Ideas

mike

My feedback

Ability to set Email Alerts setting.

Sorting and poor performance

Notes for Peripheral exemptions

Search for Peripheral Exemptions By User/Computer

Expand ID field in Peripheral Control to show full length Device ID

Central console sorting and searching

Fix the uninstall of Sophos Antivirus so that it uninstalls ALL registry keys it installs as well as the folder structure in Windows.

uninstalling endpoint protection windows

InterceptX Root Cause Analysis (RCA) cases do not generate alert email

Allow email alerts in cloud to have more control

Be able to classify certain alerts, such as a medium 'Reboot required after software update' as informational.

clear alerts automatically

Alert user reboot required after software update is pending

Uninstall and Repair Endpoints via Sophos Central

More Details in Add Scanning Exclusion dialog

Filtering and ordering of object lists in Sophos Central.

Adding Peripheral Exemptions

Peripheral Exemptions

Add "Comment" Section to exceptions

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