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Mitch

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  1. 250 votes
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    27 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

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    Mitch commented  · 

    We need to be alerted only on important conditions. Being alerted that a laptop has missed two updates (laptops are often off for more than two days) is not helpful and, in fact, may result in the team paying less attention to Sophos alerts. We need to be able to configure this or at minimum, please change the default. Thanks,

    Mitch supported this idea  · 
  2. 5 votes
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    2 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
    Mitch shared this idea  · 

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