158 votesStarted · 11 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Admin →Martin Watts commented
This or a utility to simply forcefully remove the software when it ends up in a "stale" state. We always have the same issues after reinstalling as it retains so much "garbage" from the previous installation.
596 votesStarted · 113 comments · Sophos Central » Endpoint Protection · Flag idea as inappropriate… · Admin →Martin Watts commented
A support tech told me awhile back that you may be working on a utility to forcefully remove the software and all of its relevant registry keys, folder structure, services, etc. I think this should be made a priority as it seems we are constantly uninstalling and reinstalling only to have the same problems after reinstalling.
Your KB article for a manual uninstall is insufficient.