Sophos Ideas

Do you have an idea for a Sophos product? Do you recognize a good idea when you see one? We want to hear from you!

Chris

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  1. 44 votes
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    6 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    Hi Russell, I don't believe your screenshot made it through. I did notice the custom training option, thank you for adding it.

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  2. 10 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 24 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 8 votes
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    0 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 10 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 16 votes
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    0 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 8 votes
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    1 comment  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 505 votes
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    97 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    The APIs are now available, please see https://developer.sophos.com/ for more details.

    For example, retrieving tamper protection status is available this way: https://developer.sophos.com/docs/endpoint-and-server/1/routes/endpoints/%7BendpointId%7D/tamper-protection/get

    I appreciate many people simply want the admin UI to offer the functionality rather than just APIs, and we will update it to allow column addition/removal and filtering on any column. However, this is likely to not be until around August as the development team have been reassigned to assist another project for a few months. Sorry for the wait, I would very much like this to be available earlier.

    I’ll leave this item open and “started” until the admin UI changes are released, but please do be aware of the API option in the meantime.

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  9. 38 votes
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    2 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    I'm voting for this - thinking of pulling the CSV report of computers that INCLUDES the current tamper code. I fear the day when AWS has an outage that takes down Sophos Central and we need a code immediately. Same goes for encryption recovery keys but that can be a different vote.

  10. 6 votes
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    1 comment  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    +1 on being logged out too fast (it should be configurable). Some other security products we use with MFA/2FA allow a "Remember this device for 24 hours" box. I'm in Sophos Central all day and have to re-login 5 or 6 times.

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  11. 5 votes
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    2 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    This can be marked Completed. I've been using Google Authenticator for a while now. Thanks, Sophos!

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    Chris commented  · 

    +1 for Google Authenticator. Duo also good.

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  12. 250 votes
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    27 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

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    Chris commented  · 

    Start rebooting your endpoints nightly or weekly - seriously. Not only will it fix this issue, it will also: eliminate password expired problems (especially daily, they get warnings every day they log in to change it starting two weeks out, and it forces them to change it when it does expire).
    I've seen 8 people logged in to a PC that hasn't been rebooted in a couple months - turnover or just random people using that machine.
    Probably helps Windows Update or your patch management stuff do it's thing too, I dunno, why not.

  13. 238 votes
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    Started  ·  17 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Chris supported this idea  · 
  14. 2 votes
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    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 4 votes
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    1 comment  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    Ditto. Want to get rid of the false pos.

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  16. 20 votes
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    5 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    And a setting to allow Sophos Health Service to attempt this automatically when it's detected.

  17. 22 votes
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    0 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 5 votes
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    2 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
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    Chris commented  · 

    You can do this now. Create New Campaign -> Training Campaign. Enrolls users in a mandatory training.

  19. 5 votes
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    1 comment  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
    Chris supported this idea  · 

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