Sophos Ideas

Do you have an idea for a Sophos product? Do you recognize a good idea when you see one? We want to hear from you!

Ken

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  1. 70 votes
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    3 comments  ·  Sophos Central » Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
  2. 19 votes
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    2 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Ken commented  · 

    I think a Report that can be run to identify disabled tamper protection would be best so you are not auto re-enabling devices you don't want enabled

  3. 211 votes
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    26 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →

    We are looking at changes to help avoid large numbers of reboot related alerts. This work is not yet planned, so I can’t provide a date, but the proposed implementation would be as below.

    For urgent reboots, e.g. to complete removal of a competitor product being replaced, users will see a notification immediately.

    For non-urgent reboots (i.e. where protection is maintained), users will not see a reboot for the first 2 weeks (typically they will reboot in this time anyway, e.g. for windows updates).

    If not rebooted for 2 weeks they will see a notification they can dismiss.

    The reboot notification be persistent on an endpoint; it will require acknowledgement by the user to clear it. We would expect to have a registry key to be able to prevent this behaviour for systems like shop tills, advertising displays and so on.

    If a further week goes by without a reboot…

    Ken commented  · 

    I have complained about this issue numerous times. Sophos Home post a reboot popup window and that window stays there until the user acknowledges it. But this enterprise solution (if you want to call it that) does not even put as popup any more. I can understand some enterprise customers control this in another way and might not want the popup but this should be an option switch in the Console not forced to comply with what you thought was best option

    Ken supported this idea  · 
    Ken commented  · 

    I see that Sophos Home Beta has improved the reboot prompt by presenting a pop up window that the user has to acknowledge will this functionality make it to the Sophos Central Client and this option should prompt again if user does not reboot within a certain amount of time no longer then 24 hours

    Ken commented  · 

    I have the same problem and Sophos is telling me Development is still working on the problem but I agree we need to have some control on what alerts do what and to what groups

  4. 384 votes
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    Started  ·  71 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
    Ken commented  · 

    A simple drop down option where Show all computers is default would work out the best you have show all Bad and all medium and bad so another option to show all with tamper protection off. Often we have to shut off to do maintenance and sometime we forget to turn back on

  5. 296 votes
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    Planned  ·  39 comments  ·  Sophos Central  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
  6. 252 votes
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    Started  ·  71 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
  7. 10 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 5 votes
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    2 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ken commented  · 

    Sorting is Nice but the UI in several windows are very difficult to navigate becaseu in order to scroll down you need to scroll to the right to be able to get to the Scroll bar and then you loose allot of important info like the Device name or what ever is in the first twio fields so yuo really cant tell where you need to scroll to so it is a constant scroll right scroll down then scroll left to see where you are and if not there yet start the scroll right process over again

    Ken supported this idea  · 
  9. 11 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 3 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 6 votes
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    0 comments  ·  Sophos Central » Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    Ken shared this idea  · 
  12. 8 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 2 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 2 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 5 votes
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    3 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
  16. 6 votes
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    0 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 5 votes
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    1 comment  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
  18. 20 votes
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    3 comments  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ken commented  · 

    Maybe not an alert but a Report like in old on prem where you could schedule a report so you would get a daily report of all Adware / PUA and Virus's

    Ken supported this idea  · 
  19. 2 votes
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    1 comment  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ken commented  · 

    often this is due to back-end delays and something closing central page and re-logging in sometimes correct but I have seen this come and go often. just like when you see one circle of running something when you see two it is circle of death

    Ken supported this idea  · 
  20. 12 votes
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    1 comment  ·  Sophos Central » General  ·  Flag idea as inappropriate…  ·  Admin →
    Ken supported this idea  · 
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