Enabling Other Options for Users to Report an Email in Phish Threat
I realize there is an option for users to report an email without opening it within Phish Threat if they have the Outlook add-in, but can we add other options for users to report emails? Not all customers will want an Outlook add-in added to their profiles. Can we offer an option for administrators to mark an email as reported within Sophos Central when the client contacts us to report a phishing attempt? This would allow for much more accurate reporting as many of our clients will report an email directly when they see something suspicious. Thanks!