Enabling Other Options for Users to Report an Email in Phish Threat
I realize there is an option for users to report an email without opening it within Phish Threat if they have the Outlook add-in, but can we add other options for users to report emails? Not all customers will want an Outlook add-in added to their profiles. Can we offer an option for administrators to mark an email as reported within Sophos Central when the client contacts us to report a phishing attempt? This would allow for much more accurate reporting as many of our clients will report an email directly when they see something suspicious. Thanks!
This is indeed a super handy request.
I came explicitly to this forum to post this feature request.
Shame I can't upvote with +50 or something.
Without this feature, Phish Treat reporting is somewhat broken.
People come in and tell about the mail, mail or call to report it. This is good behaviour. In essence maybe safer than proceeding with a possibly compromised communication tool?!
So: Please add a 'Mark as reported' link.