For the Modules that cannot save progress midway through, can a disclaimer please be added, or the wording changed to make it clear that "Don't have time now? Click Here to receive an email to resume training later" actually means that the user will lose all progress and have to start again from the beginning

Currently, the only way to see the current state of a campaign (i.e. who click, who opened, etc.) is to login to the portal. It would be nice if there where an option to configure for the system to send an email. For example, an email could be sent to a specific address when a user in a campaign opens a phishing email.

It would be neat if we could tell PT to send managers a summary of any active campaigns (e.g. once per week) so they know who of their employees is enrolled, and whether they have passed/failed the campaign or quiz.

The Training Campaign editor does not offer the same level as customisation as the Attack Campaigns. The customer needs to customise the look as the corporate standard.

The email comming from the Phish Threat platform has Basic Times New Roman font and gray background, content in white. I would suggest white background and Arial font or something simply.

FieldEngineer.com marketplace now has a market presence in 175 countries worldwide with over 40,000 active Engineers. Below is our heat map which shows how we have covered most part of the world with this great idea called as FieldEngineer.com. We have made it free and easy for businesses to get their work done seamlessly in 175 countries. In just a few steps you can get your work done on FieldEngineer.com. Signup as a business and start posting your work orders.

Read More: https://www.fieldengineer.com/skills/microsoft-office-specialist

when using one of the templates the wording needs adjusting for our culture and region , there is no option to rename the customised template to a custom version of the original, so it shows as a broken link if this feature were available it would help get better responses.

Provide a list of all Reported Emails from Sophos Central and add the function to take Action from the portal. Actions would be block domain or email address from within the Message and see who else received the email. Make it as simple for our Admins to manage the entire suite from the portal.

I work in an organization that is predominantly Mac based. Most everyone uses Mac mail as their email client.

I'd love for them to have the ability to "report" threats, BUT... 1 - I understand the restrictions with Mac mail and 2 - there's no way our end users will switch to Outlook.

That being said, it would be awesome if a Thunderbird plugin could be made accessible. I think between the phish reporting capabilities and some of the other features that Thunderbird brings, a strong argument could be made to switch.

Some users have reported that they don't see the quiz link at the end of a training. Is it possible to have the quiz present as a popup or make it more easily viewable or accessible for users with varying monitor resolutions?

As an admin I should able to quickly view who are the never trained users. Actually I can see who are the enrolled users but I have no immediate visibility of who has to be trained.

When a User successfull finds a Phish threat email using the Addin within Outlook they get a message telling them they have Caught a Phish. I want to ability to stop this as users the tell other Users to look out for that specific email. this then tips off a user that may have clicked on the link and does not help anyone. In my experience with this software, users don't say to their colleagues if they were caught as they don't want to be the only one.

Create a more visual KB like the link below

https://support.knowbe4.com/hc/en-us/articles/360010283614-Whitelisting-Training-Emails-in-Office-365

Phish Threat V2 option to generate certificate for the user after the training.

Create a new Campaign type to simulate CEO fraud.

Currently, it is required to whitelist all off Amazon tracking (*.awstrack.me) globally. This presents a potential privacy and security issue as it is so broad.

Amazon allows for and documents how to use alias records so that customers see your DNS names and not Amazon's. It is easier to whitelist all of Sophos than it is to whitelist all of Amazon. As a security company, correcting these perceived issues should be paramount.

See the link to Amazon's documentation for details.

https://docs.aws.amazon.com/ses/latest/DeveloperGuide/configure-custom-open-click-domains.html

In phish threat under the campaign overview it shows "device breakdown". This displays either computers or mobile devices with respective statistics.

It would be great to click the respective device group and display the users associated with this device type, or at least have the ability to see this information somewhere such as results.

If I have a domain protected by Central Email Protection, I should be able to use that domain to send emails with Phish Threat. Of course I wouldn't want to use a domain that my users would be receiving mail at, but a lot of organizations will have multiple domains registered and might want to use an alternate domain that they own for sending Phish Threat mails.

When you create a campaign and schedule it for a future date, you must still "start campaign" before this date. However, in the overview of the campaign it lists "Start Date" with your scheduled time. When the time is in the future, the button should read "Schedule Campaign" instead. I missed our predetermined window yesterday because I thought the "Start Campaign" button would actively start the campaign immediately, and that the scheduled date/time would automatically start it as designated. This would certainly clarify use of your product.