Phish Threat

Suggest, discuss, and vote on new ideas for Sophos Phish Threat. Phishing attack simulation and training for your end users.

Phish Threat

Suggest, discuss, and vote on new ideas for Sophos Phish Threat. Phishing attack simulation and training for your end users.

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  1. Anonymization/Pseudonymization of users

    While administrators and managers shall be able see on a per-campaign-basis the percentage of tests which failed and trainings which were begun/finished - they must not see the individual results of each users.
    The users must not be displayed in clear text, only anonymized/pseudonomized.
    Access to this individual information must only be accessible either using 4-eyes-principle authentication for this information or by creating a special administrator role which may see this kind of personally identifiable information.

    43 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to upload/ edit training material

      Can it please be considered for customers to have the ability to upload their own training documents or videos? Or modify the exiting training documents?

      Customers might like to add their own training material into the Phish Threat site so it's more in line with their company. Would you please consider this or would we be reluctant to do so as we have some sort of duty to ensure the training is of sufficient quality and that covers the security topic well enough?

      34 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Landing Page - No Training Option

        We would like to be able to let the user know that they have made a mistake by opening the attachment on the attachment campaign but we do not want them to be enrolled in training as it is too Americanised for us and we already have our own cyber security training.

        Is there a way to send them the caught page with no training, or send them the caught page and add our own training.

        20 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Clear Dashboard/Reporting Data

          We performed thorough testing during our trial phase of Phish Threat. Now our dashboard and reports are skewed, due to the test campaigns we ran. The ability to delete or clear data, so you can begin fresh would be great.

          18 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Need more options for training email reminders frequency

            It appears that there is currently only the option to email users daily if they have not completed their training or to disable the reminders completely. It would be beneficial to be able to change the frequency of these emails and to specify when to start sending reminders.
            1. Please allow the option to choose the amount of days between reminders. At a minimum allow to choose 1 to 7 days.
            2. Allow to select when to start sending reminders. For example, if the campaign runs for 2 months, start sending reminders at the 1 month mark, and then send…

            14 votes
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              Under Review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Ability to remove campaigns

              When testing out campaign functionality it would be useful to be able to remove the Campaign (restricted to Super Admin).

              12 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • domain

                Add ability to add domains.

                For example if I registered sophsos.com, I would like to be able to add it to my Phish Threat account and use it for a campaign.

                12 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Assign multiple training for a training only campaign

                  Currently, it appears you are only allowed to choose 1 training for a training campaign. For us, it is a requirement to assign multiple videos/training to users. For example, we would like to assign both "Intro to Phishing and Password Overview" to all users in our organization to meet policy requirements. However, it is cumbersome and confusing to users if we assign multiple campaigns. Users then get multiple emails. Please introduce the feature to assign multiple training for one campaign.

                  12 votes
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                    Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Phish Threat Training Concept

                    Phish Threat Training Suggestion To Help IT with End Users
                    I was responding to another post and had this thought, I wanted to see what others think of it, the goal is to better incorporate the training before the test.

                    Currently sending an email for training in something you failed at in an email creates to much tension, end users can simply tell their boss they thought it was another test so they ignored the email. Bosses just don't want the breach so they encourage the training but also understand the end users point since they are just being extra…

                    11 votes
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Phish Threat Admin Role needed

                      To access Phish Threat, a user has to be granted Admin role. I would like more granual control over roles and permissions, so i can give the ownership of Phish Threat to someone without giving them access to everything else - Encryption, Endpoint Protection, Email Gateway, etc.

                      11 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Better support for Incomplete Training

                        Given our trainings require 100% completion/pass, it would be nice to see the Campaign Dashboard include a bar graph for "Incomplete Training", something i can click on, and see who hasn't completed yet. Further, a "resend training" button would be great, to resend to an individual or to all users who haven't completed training yet.

                        Currently i have to go to Export Data to figure this out, cut/paste their email and link from the spreadsheet, and send to them.

                        It is also difficult to determine who has completed but not passed. Currently i have to export all results to CSV,…

                        10 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add Users to New Campagin

                          I would like the ability to add a group of users to a new campaign from the campaign results screen.

                          The idea would be to look at the employee data from one campaign and take all of the users that failed and add them to another campaign in one fell swoop. That way we can target users that failed with another campaign soon after.

                          10 votes
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                            Under Review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • SMTP Configuration - Add "Send As" Field or modify use of "Sender Name" Field

                            Phish Threat SMTP configuration allows the admin to specify a Sender Name which populates part of the the FROM header field on the message. This is not the same as specifying "Send As" which would allow for the proper use of SMTP aliases.

                            Currently in the case the primary SMTP address used to authenticate to the mail server only authenticated primary SMTP address is used for the sender.

                            Example:
                            Sender Name: Helpdesk
                            Username: support@example.com

                            Results in the mail properties headers
                            From: Helpdesk <support@example.com>
                            and
                            Return-Path: support@example.com

                            Meanwhile the mail client displays identity of the authenticating account and not…

                            10 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ability to manually add "reported" phishing email by user

                              Ability to manually add "reported" phishing email by user

                              9 votes
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                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Rename or update an existing campain

                                It would be helpful to have the ability to edit an exisitng campain so that you can rename it, maybe add more users etc.

                                9 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • On-the-fly Training Reminders

                                  I would like to be able to send reminders for an outstanding campaign. The initially scheduled reminders were not completely effective in getting all participants to complete the training (in fact, just over 50% completed training, with 6 reminder emails sent!). I would like to be able to send reminders for all of those who have not completed training, at the push of a button. As I've requested previously, I'd also like to be able to inform managers of status of their employees at the push of a (different) button.

                                  9 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Automated Reporting / Scheduled Reports

                                    It would be great to have a way to set up automated/scheduled reports to be emailed.
                                    This feature would allow us to easily provide reports to our management team and compliance officers on a consistent schedule without having to tie up an administrators time pulling reports, exporting them and compiling them into email.

                                    8 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Save and Continue

                                      I would like to request the ability to save and continue a campaign that I'm creating. I can't always run through the steps from start to finish without interruptions (or need to gather info). In v1 there was no Save and Continue option, but the program saved the campaign automatically.

                                      7 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Remove users from in-progress campaigns

                                        We should be able to remove users from running campaigns as our training campaigns could run for weeks and people can leave the organisation during the campaign.

                                        7 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Emailed certificate once training is complete

                                          In V1 there was a certificate of completion emailed to each user, once the training had been completed, will that come in V2 as well? It would be good for tracking purposes within our organization.

                                          7 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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