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In order to better emulate the normal look and feel of other emails in environments with Smart Banners in use, it would be excellent to be able to customize the threat emails with Smart Banners.

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In phishing with an attachment, custom attachment has an embedded link in the attachment. The size of the link is invariably large, which disturbs the content which is meant for the custom attachment. Kindly either decrease the size of the link or remove the link. This would enable the user to have a more customized experience and required content can be added on the landing attachment flawlessly. Moreover, the size of the link makes the user susceptible about the mail and chances of the user opening the training link and training mail followed by the phishing process decreases.

When conducting Pishing campaigns, many times, the personnel in charge of the companies that hire us, want to receive a test email before launching the campaign to the target users. Currently, to send a test email to the company, it is necessary to launch the campaign, but once launched, it does not have the option to modify it, so it is necessary to create it and launch it again to make changes. Could you enable editing of ongoing (launched) campaigns?

Add the ability to strip hyperlinks from incoming emails at the enterprise or user level.

We deal with Phish Threat reports for multiple organisations and need a way to differentiate between them. Having the option to customise the subject line would be an easy way of achieving this, e.g. "Client A - phish threat report", "Client B - phish threat report" etc.

Ability for Sophos to send phish emails directly to an email gateway IP address, instead of relying on the MX record, bypassing any 3rd party web services (such as Symantec/Broadcom Email Cloud services) that check emails for spam and malware before forwarding onto the email gateway.

Give the ability to modify the end date of a campaign after it has started to extend it.

Currently, when running a Credential Harvesting campaign, users are only "Caught" once they have entered credentials. This means that the users that are only clicking the link are not properly being notified that they too have failed. In "real life" a link can contain malware and ask for credentials as well.

Please count the users that are only clicking links as caught victims as well. I understand that they will not have the typical splash page to notify that they have failed. But they could receive an email after with the link for training.

add Arabic characters in importing users on Sophos Central

Ability to sign in and sync (and keep in sync) user accounts for phishing campaigns.
It should be possible to have a campaign that automatically enrolls new users as they are onboarded & remove users are as they are deleted/archived.

Apart from a single example called 'Encrypted Message' I couldn't see anything relating to Microsoft Office 365 in your campaigns.

Given this is one of the main cloud based business services (and we often get phishing emails trying to steal these credentials) we could really do with some decent Office 365 Templates for Credential Harvesting, Phishing and Attachments.