It would be nice if the email/page editor allowed editing the raw html, as sometimes the wysiwyg editor is rather difficult to work with, especially when editing existing layouts.

I work in an organization that is predominantly Mac based. Most everyone uses Mac mail as their email client.

I'd love for them to have the ability to "report" threats, BUT... 1 - I understand the restrictions with Mac mail and 2 - there's no way our end users will switch to Outlook.

That being said, it would be awesome if a Thunderbird plugin could be made accessible. I think between the phish reporting capabilities and some of the other features that Thunderbird brings, a strong argument could be made to switch.

Bring back Amazon Gift Card and DocuSign Phishing Campaigns. They were part of Phish V1. It appears that they have been removed from Phish V2.

Some users have reported that they don't see the quiz link at the end of a training. Is it possible to have the quiz present as a popup or make it more easily viewable or accessible for users with varying monitor resolutions?

In Sophos phishing educational content, please don't always cast the phishing victim as a clueless female and the manager and IT folks who come to her rescue as male. It's 2019, people! There are plenty of savvy women in business environments and women in IT roles. The gender stereotype is woefully out of date. Thanks

As an admin I should able to quickly view who are the never trained users. Actually I can see who are the enrolled users but I have no immediate visibility of who has to be trained.

The issues connected to my Dell printer made me pulling my hair out right away. After setting up my printer very attentively, now it is displaying an offline error message and unable to connect to the device and thus not capable to print. By downloading the genuine driver software, I can fix this problem but don’t know the whole process. Will Dell printer support help me out to solve the problem?

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When a User successfull finds a Phish threat email using the Addin within Outlook they get a message telling them they have Caught a Phish. I want to ability to stop this as users the tell other Users to look out for that specific email. this then tips off a user that may have clicked on the link and does not help anyone. In my experience with this software, users don't say to their colleagues if they were caught as they don't want to be the only one.

Create a more visual KB like the link below

https://support.knowbe4.com/hc/en-us/articles/360010283614-Whitelisting-Training-Emails-in-Office-365

Phish Threat V2 option to generate certificate for the user after the training.
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Create a new Campaign type to simulate CEO fraud.

Quite often there are times where there is an email delivery issue for campaigns and the only way to resend these failed/bounced emails would be to re-create a campaign from scratch to the same users. Providing the option to resend a campaign (once per 24 hours etc to avoid abuse) would be helpful for these scenarios.

Similar to SCORM objects, send back a Grade Book item. This would be beneficial as microcredentials (badges/awards) could be used to automatically provide a certificate to the user. Utilizing this method, active Employees could be targeted for a campaign, or other specific groups as required.

Manage Templates
Have a possibility to delete, rename, ...

When a campaign has been [accidentally] ended by an administrator, afford the opportunity to restart the campaign where it left off within a grace period.

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The link that we receive in the email to do the automated training we setup looks like a phishing threat. Just the domain of the link looks suspicious. "https://sophos-phish-threat.go-vip.co/training" Maybe an option to change the domain or have one that looks less suspicious so our Users don't think the training they are supposed to do looks like a phishing threat, right after we tested them for phishing.

Currently it's not possible to save a campaign as a draft. ability to draft a campaign in Phish Threat is crucial because if session expires, or you just need to gather more info or... and return to a partially completed campaign, then everything disappears and you need to start from scratch.