Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. pop up notifications

    Users are currently be presented obtrusive notifications when a tracking cookie or site has been blocked. One of the reasons I chose sophos is because of the transparency to users, while this current pop-up is the exact opposite of my goals.
    Example image:


    My users should not have a pop-up notification (or I should have the ability to disable them as an Admin) disturbing them for every single tracking cookie or ad coming from a known malicious location.

    2 votes
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  2. tamper protection in local policy instead of global

    How will this new feature address your business requirements?: We have some clients who want admin functions locked down, and other that want to be able to disable Sophos Cloud temporarily for testing and software installation.

    Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you.

    2 votes
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  3. Block or Ignore devices that left the company

    Please add an option for devices leaving the company with the Cloud Endpoint solution installed (by mistake, not having possibility to uninstall, theft etc).
    My suggestion would be an "ignore/block" option, where the Endpoint won't be able to update anymore (SAU) and doesn't appear in the console either.

    32 votes
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    We intend to modify the “delete” function so that devices have the protection software removed and tamper protection disabled. They will not show in the admin UI (by default) or use a license.

    The admin can recover deleted endpoints in case of mistakes with deletion. To facilitate this, a few core pieces of Sophos software will be left in place, these can be removed by the end user if they wish (the admin would then need to do a full reinstall to “recover” the machine though).

  4. email admin

    How will this new feature address your business requirements?: We have a Security Operation Center that responds to any anti-virus alerts. They require notification to any Sophos events on the endpoints or servers, but should not
    have administrative access to the console. Additionally, it would be nice to be able to grant people read-only access to the console.

    2 votes
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  5. delay and manage update times and intervals

    Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customer's needs. Can you please complete the below feature request template so we can raise a request with our developers for a change to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

    Feature Request Summary
    How will this new feature address your business requirements?: Minimize international data roaming charges for updates, offer the ability to delay updates by up to an hour or a few (similar to…

    2 votes
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  6. Change timeout time on console

    The customer would like the ability to change the automatic logout time on the console:

    How will this new feature address your business requirements?:
    It will increase our efficiency; we now have to log in again a lot. And especially with long e-mail logins, this is not the desired situation.

    251 votes
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    48 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cloud Dashboard Auditing Feature

    Audit and compliance needs as well as security best practices

    Request:

    We need the ability to audit Administrative activities, whether this be through the interface or via SIEM and log management (preferred)

    3 votes
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  8. Remove UAC prompt behavior

    The feature requested is to change the User Account Control (UAC) behavior of the Sophos Endpoint on windows clients (we are using Windows 7 Pro). Right-clicking the taskbar Sophos Icon or selecting a folder and “Scan with Sophos AV” launches a UAC popup prompting the user to allow Sophos to make changes to the computer.


    Can you please remove this UAC prompt. It adds an unnecessary step that is not required by competitor AV endpoints. It can also lead to reduced security as users may lower their UAC settings so as to not get the ‘annoyance’ of the popup.

    1 vote
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  9. Do not buffer internet radio as it causes delay in starting a stream

    Since we are a media/news company, we have multiple users across the company that stream numerous internet radio stations. Since these are true streaming stations that use little bandwidth, the scanning agent will buffer 2 MB of data before passing it to the client, causing a delay of 5-6 minutes to start the stream. This feature would reduce the IT load of having to manually enter an exception for each streaming radio network.

    1 vote
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  10. Active Directory Deployment

    Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you.

    I would like to setup Sophos to automatically advise a new user in the Synced AD to receive an email to install EndPoint

    1 vote
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  11. Groups for servers

    With the new servers components in Cloud, users with large server infrastructures want to be able to group their servers together.

    Groups are implemented for users, but currently there is nothing for servers. The user I spoke with would like to be able to group his servers into things like 'SQL servers', 'Email Servers', 'File servers' etc.

    5 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Update policy

    customer want to change to update intervall

    there is no policy at cloud websiteinterface for this option

    5 votes
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  13. Allow device control in server policies

    When we introduced the new server licenses into Cloud we scrapped the idea of device control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for device on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

    7 votes
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  14. cloud exclusion

    customer wants to include devices for scanning, because they want to use one policy for different user / devices with different card reader and usb stick

    the machines have different removal devices and letter

    otherwise they have interface errors from sav!

    1 vote
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  15. Suppress popup notifications

    It will make my users not hate the product. We just installed Sophos on our Macs and these pop-up messages are making my users MAD. This can be solved by user preference to suppress pop-notification (particularly if logging is still active).

    I will have to find another solution if this persists until renewal time.

    1 vote
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  16. Instant Policy Implementation from Dashboard to endpoint.

    Sophos Product Information
    Sophos Product:

    Sophos Endpoint Security and Control

    Version in Production:

    11.0.0 Cloud (shortly to be deployed in production)

    Feature Request Summary
    How will this new feature address your business requirements?:

    Ability to have the software refresh policies from the server ASAP (e.g. one click, preferably a right click from the icon in the system tray). A typical use case: A salesperson in the company is at a trade show and needs to copy sales info to a prospect's thumb drive. If the Base Policy disables all access to the USB port for memory storage devices and I…

    3 votes
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  17. User Request - Cloud Dasbnboard Group View

    Feature Request - that for all items in the Report menu and Dashboard, the option is provided to view the information only for particular groups that have been set up.

    We have three physical locations, each with their own IT admin. Each admin is only responsible for their own site and will want to be able to see just their own users' and servers' statistics.

    1 vote
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  18. on write scanning

    Be able add ON WRITE as a exception with in the Real Time scanning policy for client machines.

    This is already available for the server base policy

    1 vote
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  19. enable domain search on groups

    We have a number of customers who are adding in groups of computers from multiple workgroups/domains. When you import these, the users are captured in Cloud as "domain\name" but groups are only captured as "name".

    This means that searching for groups can be complicated. One example is a customer who has 5 companies. Each company has an "HR" group. In Cloud, this will show up as "HR" 5 times rather than Company1\HR, Company2\HR etc. which makes searching and reporting very complicated.

    I know we don't support multi domain sync but simply capturing and working with the full group name would…

    9 votes
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  20. Remote assistance to endpoints

    Feature Request Summary

    Remote access functionality - similar to AVG Cloud "in the past, and that allows a service provider like ourselves to get a remote desktop screen share with the users device, if AVG cloud
    is installed"

    How will this new feature address your business requirements?: 5

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:

    16 votes
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