Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. tamper proteciton in local policy instead of global

    Company and Contact Information

    Company: XTelesis

    Contact: Aaron Hancock or Larry Kelly

    Sophos Partner (if applicable): Xtelesis

    Sophos Product Information

    Sophos Product: Sophos Cloud

    Version in Production: n/a

    Feature Request Summary

    How will this new feature address your business requirements?: We have some clients who want admin functions locked down, and other that want to be able to disable Sophos Cloud temporarily for testing and software installation.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 1

    Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines…

    2 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Block or Ignore devices that left the company

      Please add an option for devices leaving the company with the Cloud Endpoint solution installed (by mistake, not having possibility to uninstall, theft etc).
      My suggestion would be an "ignore/block" option, where the Endpoint won't be able to update anymore (SAU) and doesn't appear in the console either.

      29 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • email admin

        Company and Contact Information

        Company: IPS Networks

        Contact: Anders Nelson

        Sophos Partner (if applicable): Opus Consulting

        Sophos Product Information

        Sophos Product: Endpoint advanced / Server standard Protection cloud managed

        Version in Production: Cloud?

        Feature Request Summary

        How will this new feature address your business requirements?: We have a Security Operation Center that responds to any anti-virus alerts. They require notification to any Sophos events on the endpoints or servers, but should not
        have administrative access to the console. Additionally, it would be nice to be able to grant people read only access to the console.

        How would you rate the…

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • delay and manage update times and intervals

          Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customers needs. Can you please complete the below feature request template so we can raise a request with our developers for a change to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

          Company and Contact Information
          Company:Engine Yard / Mann Consulting
          Contact: Dave Rosen
          Sophos Partner (if applicable):Y

          Sophos Product Information
          Sophos Product:Sophos Cloud for Mac
          Version in Production:9.2.4

          Feature Request Summary
          How will this new feature…

          2 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Change timeout time on console

            Customer would like the ability to change the automatic logout time on the console:

            Company and Contact Information

            Company: Mammoet (Global Support) B.V.

            Contact: Peter van de Groenendaal, peter.van.de.groenendaal@mammoet.com

            Sophos Partner (if applicable): H & R Automatisering, Utrecht, The Netherlands

            Sophos Product Information

            Sophos Product: Sophos Cloud

            Version in Production: v1.0.5 Cloud Server

            Feature Request Summary

            How will this new feature address your business requirements?:
            It will increase our efficiency; we now have to log in again a lot. And especially with long e-mail logins this is not a desired situation.

            How would you rate the importance of this feature?;…

            41 votes
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              15 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Cloud Dashboard Auditing Feature

              Company and Contact Information

              Company: eFolder

              Contact: Joshua Foltz

              Sophos Partner (if applicable): FishNet

              Sophos Product Information

              Sophos Product: Sophos Cloud

              Version in Production:

              Feature Request Summary

              How will this new feature address your business requirements?: Audit and compliance needs as well as security best practices

              How would you rate the importance of this feature?; 1 = Critical, if this feature is not implemented in a reasonable amount of time we will have to find a new solution

              Request:

              We need the ability to audit Administrative activities, whether this be through the interface or via SIEM and log management (preferred)

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Remove UAC prompt behavior

                Company and Contact Information
                Company: EnSilica Ltd
                Contact: James Wilkins
                Sophos Partner (if applicable):

                Sophos Product Information
                Sophos Product: Sophos Cloud (Standard) plus 54 Endpoints
                Version in Production: 11.0.2 Cloud

                Feature Request Summary
                The feature requested is to change the User Account Control (UAC) behaviour of the Sophos Endpoint on windows clients (we are using Windows 7 Pro). Right-clicking the task bar Sophos Icon or a selecting a folder and “Scan with Sophos AV” launches a UAC popup prompting the user to allow Sophos to make changes to the computer.

                Can you please remove this UAC prompt. It adds an…

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Company and Contact Information Company: Forum Communications Company Contact: Jason Lorsung Sophos Partner (if applicable): CDW Sophos Pro

                  Company and Contact Information
                  Company: Forum Communications Company
                  Contact: Jason Lorsung
                  Sophos Partner (if applicable): CDW

                  Sophos Product Information
                  Sophos Product: Sophos Cloud
                  Version in Production: 11.0.1

                  Feature Request Summary
                  How will this new feature address your business requirements?: Since we are a media/news company, we have multiple users across the company that stream numerous internet radio stations. Since these are true streaming stations that use little bandwidth, the scanning agent will buffer 2 MB of data before passing it to the client, causing a delay of 5-6 minutes to start the stream. This feature would reduce the IT load…

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Active Directory Deployment

                    Company and Contact Information

                    Company:Optimate Pty Ltd

                    Contact:Tony Watkins

                    Sophos Partner (if applicable):

                    Sophos Product Information

                    Sophos Product: Cloud Endpoint

                    Version in Production:

                    Feature Request Summary

                    How will this new feature address your business requirements?:2

                    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 5

                    Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you.

                    I would like…

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Groups for servers

                      With the new servers components in Cloud, users with large server infrastructures want to be able to group their servers together.

                      Groups are implemented for users, but currently there is nothing for servers. The user I spoke with would like to be able to group his servers into things like 'SQL servers', 'Email Servers', 'File servers' etc.

                      5 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Update policy

                        customer want to change to update intervall

                        there is no policy at cloud websiteinterface for this option

                        5 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow web control in server policies

                          When we introduced the new server licenses into Cloud we scrapped the idea of web control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for web control on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

                          13 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow device control in server policies

                            When we introduced the new server licenses into Cloud we scrapped the idea of device control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for device on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

                            7 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • cloud exclusion

                              customer wants to include devices for scanning, because they want to use one policy for different user / devices with different card reader and usb stick

                              the machines have different removal devices and letter

                              otherwise they have interface errors from sav!

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Detail of the version installed in each endpoint

                                Some compliance requirements need a list of the versions installed in each endpoint. Most of the time, it will be the latest version, but in case of not being update since time ago, versions could differ. Today, Cloud shows the time an endpoint has not being updated, but showing also the version would be very useful.

                                26 votes
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                                  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • User Request

                                  Company and Contact Information
                                  Company: Ace Metrix
                                  Contact: William Parducci
                                  Sophos Partner (if applicable):

                                  Sophos Product Information
                                  Sophos Product: Sophos Cloud
                                  Version in Production: (latest)

                                  Feature Request Summary
                                  How will this new feature address your business requirements?: It will make my users not hate the product. We just installed Sophos on our Macs and these pop-up messages are making my users MAD. This can be solved by user preference to suppress pop-notification (particularly if logging is still active).
                                  How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2. I will have to find another…

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Instant Policy Implementation from Dashboard to endpoint.

                                    Sophos Product Information
                                    Sophos Product:

                                    Sophos Endpoint Security and Control

                                    Version in Production:

                                    11.0.0 Cloud (shortly to be deployed in production)

                                    Feature Request Summary
                                    How will this new feature address your business requirements?:

                                    Ability to have the software refresh policies from the server ASAP (e.g. one click, preferably a right click from the icon in the system tray). A typical use case: A salesperson in the company is at a trade show and needs to copy sales info to a prospect's thumb drive. If the Base Policy disables all access to the USB port for memory storage devices and I…

                                    3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • User Request - Cloud Dasbnboard Group View

                                      Feature Request - that for all items in the Report menu and Dashboard, the option be provided to view the information only for particular Groups that have been set up.

                                      Company and Contact Information

                                      Company: Sourcelink - Madison

                                      Contact: Glenn Simpson

                                      Sophos Partner (if applicable):

                                      Sophos Product Information

                                      Sophos Product: Sophos Cloud

                                      Version in Production: latest as of 12/22/2014

                                      Feature Request Summary

                                      How will this new feature address your business requirements?:

                                      We have three physical locations, each with their own IT admin. Each admin is only responsible their own site and will want to be able to see just their…

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • on write scanning

                                        Be able add ON WRITE as a exception with in the Real Time scanning policy for client machines.

                                        This is already available for the server base policy

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Role Based Administration

                                          Several customers have asked if its possible to have RBA in cloud.

                                          This would allow people to create remediation accounts as well as full access accounts. The other benefit from this would be to allow certain accounts access to certain machines. For instance Region 1 can only see Region 1 clients and not Region 2.

                                          Basically a replica of the RBA's that are available in SEC... And with Audit reporting capability.... Different request maybe?

                                          75 votes
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                                            6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base

                                          icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-lightbulbCreated with Sketch.