Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Create or modify the password to an admin user without using "Forgot password"

    Today, an admin can use the RBA to give some permissions to his admin team but the only way to create a password for an user profile, is using the "forgot password" functionality.
    Please create a functionality we allow us to create or modify a password without using the "forgot password" functionality.

    4 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • sophos central wireless - web control

      it'd be nice to have the ability to manage web traffic going through sophos central wireless access points, based off set profiles set within sophos central wireless that can be applied to any of the wireless networks created within central wireless, so that anyone who connects to a specific wireless network can only get to site allowed in that policy within sophos central wireless.

      3 votes
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        1 comment  ·  Wireless  ·  Flag idea as inappropriate…  ·  Admin →
      • Microsoft Azure

        Allow whitelisting (application control) of the Microsoft Azure Directory Synch Tool and all of its random and subsequent DLL files and directories.. The work around for this while the server is in lockdown mode is to manually exclude or allow the folder.

        1 vote
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          Planned  ·  0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
        • Increased API functionality

          Request from customer:
          A better API to ServiceNow than just sending emails into it would be great. The ability to flip a switch in Central, tell it about my ServiceNow instance and it automatically pre-populates a SNOW incident with all the details of each alert would be extremely useful.

          9 votes
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            2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Include the OS in the Alert emails

            Request from customer:
            I would like to request that the OS be added to the alerts when they are sent from the Cloud Console. Currently it is just the computer name and user.

            1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Acknowledge option when Web threat is blocked so that the "Web threat" is not counted in Sophos endpoint side.

              Since the access this site is blocked, block event is not High or Medium alert, status is information.There is no acknowledge option in Sophos Central Console or Sophos Endpoint, the "Web Threat 1" has been appeared every time he open Sophos Endpoint windows. No way to clear this alert in client side till the TTL 90 days.

              3 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to set Email Alerts setting.

                Send alert from only Servers, specific group etc.
                Email Alerts setting should be more flexible.

                140 votes
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                  10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management

                  Addition policy One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management fot IT admin site .

                  7 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Self-dismissive alerts if the threat no longer exists or if the infected no longer exists.

                    Client would like self-dismissive alerts if the file in question (infected) no longer exists (deleted or move) so it no longer appears to be a prevalent issue in the alerts page.

                    21 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Sophos Central allow for partial search and wildcards when searching for Computers and other items.

                      Sophos Central should allow for partial search and wildcards when searching for Computers and other items. This is especially useful when search for computers when you don't know the full computer name or IP.

                      18 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Batch dismiss alerts in Sophos Central.

                        The ability to batch dismiss alerts for Sophos Central would speed up the process and allow for admin to clean up the alerts page without having to click and dismiss each one individually.

                        19 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to expand Description column for Alerts in Sophos Central.

                          The alert description column in Sophos Central is extremely truncated. Add the ability to Expand the columns to read the entire desc.

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to use an authenticated proxy for updating and installing

                            The ability to set a proxy for updates and installs.

                            If a client is using an authenticated proxy the only option is to put in exclusions for our update and amazon server to allow traffic to bypass it.

                            Add option to the cloud dashboard or installer to use a proxy to get out to grab the installer files

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ability to set a proxy for web control/filtering

                              Client uses a SOCKS proxy and noticed when they turned off Block malicious websites using real time URL reputation in the dashboard they were able to get out to the internet through the proxy. But when the setting was turned on they couldn't. Also by putting in a website exclusion for the SOCKS IP address resolved the issue.

                              Client would like the ability to set a proxy for web control/web filtering

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • endpoint detector

                                If an unbundled function that would detect endpoints not already protected by Sophos Endpoint Security and Control software (Cloud edition) were to become available,
                                that would contribute substantial revenue to your Cloud organization’s income.

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Sophos Cloud to protect Mac Servers

                                  One of our re-sellers has a number of clients who have migrated from Windows endpoints to Mac Endpoints and love the idea of Sophos Cloud, however the Cloud Server Protection doesn’t support Mac Servers. I Understand
                                  this can be dealt with the normal non-cloud server protection, however if this was support via Cloud, we’d have a lot more customers migrating instead of choosing other solutions instead of Sophos

                                  1 vote
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Network threat protection

                                    Company and Contact Information
                                    Company:
                                    Contact:
                                    Sophos Partner (if applicable):

                                    Sophos Product Information
                                    Sophos Product: Cloud
                                    Version in Production: Latest

                                    Feature Request Summary
                                    How will this new feature address your business requirements?: It’s a missing component to the feature you’re providing. How do I know that your software is blocking the scanner over the network if the software doesn’t alert me to this fact?
                                    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Update policy

                                      Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customers needs. Can you please complete the below feature request template so we can raise a request with our developers for a change
                                      to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

                                      Sophos Partner (if applicable):

                                      Sophos Product Information

                                      Sophos Product:11.1.0 Cloud

                                      Version in Production: 11.1.0 Cloud

                                      Feature Request Summary

                                      How will this new feature address your business requirements?: It would be useful to have client access…

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Delete Events Manually

                                        Please add the possibility to delete manually the events of the events log.
                                        Request from the customer.

                                        5 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • pop up notificaitons

                                          Company and Contact Information
                                          Company: Boss Key Productions
                                          Contact: John.Long@bosskey.com
                                          Sophos Partner (if applicable):

                                          Sophos Product Information
                                          Sophos Product: Sophos Cloud
                                          Version in Production:

                                          Feature Request Summary
                                          How will this new feature address your business requirements?: Users are currently be presented obtrusive notifications when a tracking cookie or site has been blocked. One of the reasons I chose sophos is because of the transparency to users, while this current pop-up is the exact opposite of my goals.
                                          Example image:


                                          How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:

                                          2 : My users should…

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base

                                          icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-lightbulbCreated with Sketch.