Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Web Gateway to showing the name of the file and path when auditing/or blocking

    Getting the web gateway to showing the name of the file and path when auditing/or blocking uploads and downloads

    Currently is shows the activity but not what has been transferred, this will be useful for GDPR and other data protection regulations

    3 votes
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    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Separate Proxies & Translators category

    The categories Proxies and Translators should be separate. Many customers would like to block sites categorized as proxies but allow sites categorized as translators. They should be configured like this by default.

    Ex. translate.google.com is blocked by default.

    30 votes
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    6 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Application request - brave browser

    Could you please add Brave Browser as an application in Sophos Central Application control

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. When adding an exclusion for Detected Exploits, add a search bar for User/Computer/Exploit

    When adding a scanning exclusion for Detected Exploits inside a policy (or inside Global Scanning Exclusions), there is no option to search. In instances where there may be a large number of exploits, which need to be searched through manually. Having the ability to search in here based on User/Computer/Exploit name would be helpful.

    11 votes
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    3 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Anzeige Versionsnummer

    Es wäre schön, wenn man in Central die tatsächliche Versionsnummer des Endpoint-Clients sehen könnte um im Fehlerfall besser prüfen zu können, welche Version auf einem Client aktiv ist und welche aktiv sein müsste.

    Heute steht in Central "10.7.3 VE3.69.2". Schaut man im Client nach, steht dort "11.5.6". Für uns wäre es leichter zu kontrollieren, wenn diese Versionsangaben auf der gleichen Quelle beruhen würden.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. USB

    Peripheral control

    Currently in Central Peripheral Control does not show the unique device ID for each device, though devices can be managed uniquely by Central.

    e.g.

    SEC Peripheral Control shows:

    USBSTOR\DISK&VEN_&PROD_USB_DISK_2.0&REV_PMAP\07015B26E2C22019&0

    Central shows only:

    USBSTOR\DISK&VEN_&PROD_USB_DISK_2.0&REV_PMAP

    Management of individual device is difficult as there is no way of differentiating between USB devices once they have been added to the policy.

    10 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Search field on Website Management

    System Settings - Website Management could really use a search field, we have over 2900 entries in our global allow and block lists. Takes a loooong time to scroll through them.

    13 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sort by "Endpoint Last Used"

    It would be nice to be able to sort by "Endpoint Last Used" in the devices list.

    8 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Device information

    It would be more useful to record and report the MAC address of devices, rather than the ip address. IP addresses that are dynamically assigned are not very useful other than to know where on the network/internet the client is located.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. select

    Sophos Central should have the function to be able to move a computer from one sub-estate to another sub-estate without having to touch the clients.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option to configure links (to RCA instead of KB-Article)

    Please introduce an option to configure link-behaviour under
    "Dashboard -> Moste-Recent Alerts -> (second column / alert description)"

    Currently clicking on the content opens the boring knowledgebase-article.

    It would be great if one could configure to open the root-cause-analysis page for that device, instead.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Full Control Cache Update Locations

    Control Cache Update Locations- We should have the ability to set the cache update location in Sophos Central. We have multiple locations and we see computers NOT updating locally and reaching across the MPLS and IPSEC tunnels to update from a remote locations instead of updating locally. This creates unneeded traffic on our network and slows down update time. Please fix this or give us full control to set primary and secondary update locations by computer groups.

    17 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Template or Master Policies

    There needs to be a way to create a global set of base policies, which can be applied to new customers tenancies.

    At the moment, every time we create a new customer, we have to go in and set a bunch of settings for every customer. Things like allowing certain PUA's that our RMM tool uses, or folders that we know cause problems, which are valid for 90% of our clients.

    In Webroot and AVG CloudCare (previous products we used) we had master templates which we applied across all clients, then we could modify or create specific ones for clients…

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. RCA Cases consolidation

    Consolidate RCA Cases in to one case - we do not need multible cases per incedent

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Scans for missed scheduled scans

    It would be great if there were a way to have the system automatically run a scan when the machine has missed a scheduled scan. Sometimes certain machines do not seem to be one during the scheduled time, and therefore never end up getting scanned. Or perhaps a setting that says, "if this computer has missed X number of scheduled scans, run one at the next chance"

    16 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Console Layout Awful on a Mobile Device

    Console use on a mobile phone is mostly unusable, due to some poor choices of layout and non-scrollable elements.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. PSA integration agreement names

    We use ConnectWise, but we cannot get the PSA integration to work because our agreement names are not unique. All our customers have a "managed services contract" agreement.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Services that stop running.

    Need a auto repair button that will uninstall and reinstall services that are not running.

    16 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Non-Report User Role

    There should be a user role for users who need access to perform actions that do not need to view reports.

    Case in point: we have department IT admins that manage a number of machines. Allowing them to cleanup endpoints cuts down on work time and number of people handling an issue per department. However, these IT admins do not need to view or export summary reports in order to Update or Run Scan on endpoints. From an auditing standpoint, there should be a role that allows read-only or basic access without being able to view & export reports.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Reporting and Events

    Need better reporting.
    Need a report for computer with Tamper Protection disabled.
    Need to be able to filter events for all Bad events or for specific text within events.

    19 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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