Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. on write scanning

    Be able add ON WRITE as a exception with in the Real Time scanning policy for client machines.

    This is already available for the server base policy

    1 vote
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Role Based Administration

      Several customers have asked if its possible to have RBA in cloud.

      This would allow people to create remediation accounts as well as full access accounts. The other benefit from this would be to allow certain accounts access to certain machines. For instance Region 1 can only see Region 1 clients and not Region 2.

      Basically a replica of the RBA's that are available in SEC... And with Audit reporting capability.... Different request maybe?

      74 votes
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        6 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • enable domain search on groups

        We have a number of customers who are adding in groups of computers from multiple workgroups/domains. When you import these, the users are captured in Cloud as "domain\name" but groups are only captured as "name".

        This means that searching for groups can be complicated. One example is a customer who has 5 companies. Each company has an "HR" group. In Cloud, this will show up as "HR" 5 times rather than Company1\HR, Company2\HR etc. which makes searching and reporting very complicated.

        I know we don't support multi domain sync but simply capturing and working with the full group name would…

        8 votes
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Remote assistance to endpoints

          Feature Request Summary

          Remote access functionality - similar to AVG Cloud "in the past, and that allows a service provider like ourselves to get a remote desktop screen share with the users device, if AVG cloud
          is installed"

          How will this new feature address your business requirements?: 5

          How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:

          15 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • a way to customize the definition report based on computer name and not time last updated.

            per case 4775436

            ophos Product Information
            Sophos Product: Cloud (most recent)
            Version in Production: (most recent)

            Feature Request Summary
            How will this new feature address your business requirements?: It will allow us to better generate reporting.

            The feature that I’m looking for is a way to customize the definition report based on computer name and not time last updated. When going through an audit (as we are now) auditors want to see a list of computers and the virus definitions that they’re on.

            3 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 year report logging to maintain PCI compliance

              per case 4758804

              Sophos Product Information

              Sophos Product: Cloud

              Version in Production:

              Feature Request Summary

              How will this new feature address your business requirements?:
              1 year report logging to maintain PCI compliance
              – please see attachment - page 88, section 10.7 for requirements.

              How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:
              1

              7 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • RSOP if multiple policies are applied

                It would be great to see the effective policy for a user, if multiple policies are applied.

                5 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Show scan status in events

                  If I start a scan remotely (Scan now), it is not visible if the scan has been started and when the scan is finished. Would be great to see the start and finish time as an event in the Cloud Console.

                  10 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Re-Assign Devices to Users

                    Once a machine has been added to the Cloud console, a re-assignment to a different user is not possible (at least I didn't find this option).
                    Please activate a button or drop-down menu, which allows admins to easily re-assign the machine to a different user.

                    4 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Group Based Reporting

                      Ability to generate a report based on groups. This will allow reports to be generated and given to department heads to review usage etc. This could include policy violation, web statistics etc.

                      21 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • multiple active directory

                        Company: Foursys

                        Add Support for Sophos Cloud in a multiple instances of AD synchronising into one account?

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Installer Deployment - Update Download

                          Partner Request.
                          We had a roll-out of 30 Mac's (OSX) and each time, once the installer started the process needs to download additional 120MB, which x30 means 3.6GB of additional "installer data".
                          Please find a better way to handle this, by offering an optional "complete-full-installer" with all updates included (of that day/week or month) that can then be deployed locally to all machines, for example with a third party tool and doesn't require to download that many data on each machine.
                          Thanks.

                          8 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • E-Mail Notifications for Customers and Partners

                            We have partners asking for the possibility to configure E-Mail Alerting similiar to the SEC. In case of a e.g. malware detection the customer and/or partner should be notified by an E-Mail.

                            13 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ability to gather logs remotely to be sent to administrator email

                              Ability to trigger SDU that exists on local client from cloud console. This would then be configured to auto send logs to the registered admin address (or a different address of their choosing).

                              8 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to select option to reinstall client

                                I would like to request a binary removal tool that is part of the client side installation that can only be triggered by the administrator. This utility will trigger a thorough uninstall and reinstall. This will greatly help situations where there are problematic installations and remote access is not possible.

                                8 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Active Directory Synchronization Improvements

                                  Partner request:
                                  - Improve the AD synch tool, which should have the possibility to choose or define the synchronization in a more granular way, for example, by choosing only certain OU's, rather that the whole structure.
                                  - It would be also helpful to have the possibility to delete more then one user or machine (or OU) entry at the same time in the cloud managed console. Bulk delete possibility.

                                  36 votes
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                                    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • On behalf of WPP 2005 Group

                                    Company and Contact Information

                                    Company: AKQA (part of WPP)

                                    Contact: Andrew.Brown@akqa.com

                                    Sophos Partner (if applicable):

                                    Sophos Product Information

                                    Sophos Product: Sophos Cloud

                                    Version in Production: Latest

                                    Feature Request Summary

                                    How will this new feature address your business requirements?:
                                    To reconcile our user base with Sophos anti-virus. We do not want service accounts to be synched with Sophos Cloud. Only specific User OU’s in Active Directory.

                                    How would you rate the importance of this feature?; 1 = Critical

                                    When asked;
                                    "Firstly, would you want to specify base DN(S) or edit the LDAP query?"
                                    They have advised;
                                    LDAP Query

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Multicustomer Tenant/Account [MSP Concept]

                                      Partners are asking for a single cloud account (not on the partner portal), where they can manage multiple customers.
                                      Which I guess would mean that the licenses should be taken and then assigned from a pool, that multiple active directory structures can be synchronized for each customer on the same account and not only users can be put in to groups, but also devices, in order to not confuse the customer machines.
                                      The installers and provisioning mechanisms must be adapted as well, in order to aim the proper group (customer-group).
                                      ...Sounds like a challenge and a lot of work :-)

                                      7 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to send messages to managed machines

                                        From within the Sophos Cloud product, it'd be really useful to be able to post notifications to an end user machine. For example "There will be an unusually large AV update on Thursday - please allow time for this to complete"

                                        or

                                        "You can now get corporate email on your Mobile Device - go to intranet.local/BYOD for more information"

                                        26 votes
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                                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • OTP Support for Cloud Portal

                                          Please add OTP support for the Cloud Portal for enhanced access security. I would propose a OTP Support based on TOTP standard as used in UTM9.2

                                          10 votes
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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