Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Make manual udpate of endpoint easier

    It would be useful if end-users could more easily invoke an update of their endpoint -- ideally by right-clicking the system tray icon, but failing that via a more obvious button.

    A regular part of our informations security advice involves urging people to verify that their security software is up to date, and the current Central Endpoint makes it very hard for users to verify this.

    4 votes
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      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    • 'Computers with a medium or bad status' dashboard item would be useful

      The view I need to refer to most often is the 'Computers with a medium or bad status'.

      It would be very useful if there was a quicker way to get to this view , or if it was a dashboard item in its own right.

      1 vote
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        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Display OS type, build/minor version numbers

        The OS type listed in the devices view shows the major version only (eg Windows 7, Windows 10, MacOS 10.12)

        For Windows, it would be very useful if it displayed detailed version information (eg Windows 10 Enterprise 2016 LTSB, version 1607)

        For Mac, it would be very useful if it displayed the minor patch version (eg MacOS 10.12.5)

        6 votes
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • "select all" for closing root cause analysis

          On the root cause analysis page, I like that I can filter by user. However, there should be an option to select all. I had a user run a program that contained an Eicar test file, and I now have over 1000 alerts. To have to go through them all by hand is extremely tedious.

          5 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Encryption dashboard should be restricted in scope to just devices with encryption applied

            At the moment the encryption dashboard is basically identical to the endpoint protection dashboard only without the web stats.

            Only some of my devices are encrypted, and I would really like to see the encryption dashboard as a at-a-glance way of verifying:

            * How many devices have encryption applied via Sophos
            * That all devices with the encryption applied are properly encrypted
            * That recovery keys are stored for all these devices
            * That these devices have checked in to verify their encryption status recently
            * How many encryption licenses I have remaining

            etc. At the moment it is difficult…

            5 votes
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              0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
            • Colors in 'All Alerts' dashboard item

              The 'All Alerts' dashboard item always displays the number of alerts in red (for high) or yellow (for medium) even if there are no alerts and the number is 0!

              Red and Yellow are very eye-catching colours and this leads to the initial impression when glancing at the dashboard that there is a problem.

              Please make these items appear grey unless they are a value other than 0!

              1 vote
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Usage Summary should display all categories (users/computers/servers) at once

                The 'Usage Summary' dashboard item currently requires you to click through to see a summary of computers and servers.

                The purpose of a dashboard is to act as an 'at a glance' informational summary, so the functionality would be improved if it displayed user summary, computer summary, server summary straight up without requiring you to click.

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Web Stats dashboard item needs a time component

                  The 'Web Stats' dashboard item is largely meaningless at the moment as it doesn't tell you what time period it covers.

                  It would be massively more useful if it had different time periods such as today/this week/this month.

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • No one responding on Support

                    Where will I find the updates on the ticket I created 3 days ago? I have not got any response via email or phone.
                    There is no option to check my ticket or to a phone number to contact support.

                    6 votes
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                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • Show current policy version on endpoint about page

                      It would be spectacular if policies had version numbers that were displayed in Central, and on the endpoint, so that admins would know when an endpoint receives it's policy and could visually verify it has the current policy.

                      Need to quickly and easily validate policy on endpoint matches the policy on central. (show the policy version # in the about page)

                      Policy changes of any kind would need to increment the policy version number.

                      3 votes
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Automate the re-categorization of all sites that are Uncategorized

                        If the system is already tacking all activity and knows something is UNCATEGORIZED... why not use your own automated categorization system and automatically submit these sites to that system! I spend a lot of time cruising through our logs and submitting all the uncategorized sites I find. Seems that you are already able to automate sites to be reclassified.. just take that one step further..

                        4 votes
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                          0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                        • Central should have a tab to check “reachability” whether EndPoint/Server live or not

                          Central should have a tab to check “reachability” whether EndPoint/Server live or not

                          4 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Custom Reporting

                            Could we have custom report which allows us to segregate machines based on various parameters such as OS / SITE / ETC.

                            This would help us get a better overview of our environment and protect the machines effectively.

                            7 votes
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                              2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                            • clickable usage summary

                              Instead of "See Report" the Usage Summary items should just be clickable. These should also take you directly to the column in question.

                              3 votes
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Email deployment of software

                                With the distribution of the software it would be nice to be able to customize the email with say the company logo and name of the administrator, the email that is sent looks a bit spammy and some users are ignoring the email, normally I send an email telling them they are getting an email.

                                6 votes
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                                  0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                • Sophos Cloud Migration Tool

                                  Sophos Cloud Migration Tool should give options to select products and deploy the ones customer choose

                                  2 votes
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                                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fix Sophos Central report date filters

                                    Fix report date filters.
                                    Restricting the Top Malware Downloaders to 1 day and exporting (to PDF) results in a report with no records, despite records on-screen. Filtering for 2+ days works ok.
                                    Further more, on screen, filtered for 1 day, seems to double-up the displayed records.

                                    1 vote
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                                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Apply policy based on AWS tags

                                      Currently Sophos Central can automatically group instances based on AutoScaling Groups (ASGs).

                                      If possible, it would be nice to automatically group instances based on AWS tags, to allow non ASG instances to have specific policies automatically applied based on the tags set against the instance, or allow policies to be applied to instances based on their tags instead of using ASGs as the basis for grouping servers.

                                      This would also be beneficial in reporting, as the instance tagging could be considered to be persistent even across instances, and across autoscaling groups, and would allow easy customer report customisation within Sophos…

                                      5 votes
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                                        Under Review  ·  2 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Printing / Exporting reports

                                        Events Report screen with graph and events for range of dates should be a PRINTABLE item.

                                        1 vote
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                                          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                        • disable or modify certain alerts

                                          Please allow us to ignore or modify certain types of Alerts.

                                          2 votes
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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