Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Delete Events Manually

    Please add the possibility to delete manually the events of the events log.
    Request from the customer.

    5 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • pop up notificaitons

      Company and Contact Information
      Company: Boss Key Productions
      Contact: John.Long@bosskey.com
      Sophos Partner (if applicable):

      Sophos Product Information
      Sophos Product: Sophos Cloud
      Version in Production:

      Feature Request Summary
      How will this new feature address your business requirements?: Users are currently be presented obtrusive notifications when a tracking cookie or site has been blocked. One of the reasons I chose sophos is because of the transparency to users, while this current pop-up is the exact opposite of my goals.
      Example image:


      How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:

      2 : My users should…

      2 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • tamper proteciton in local policy instead of global

        Company and Contact Information

        Company: XTelesis

        Contact: Aaron Hancock or Larry Kelly

        Sophos Partner (if applicable): Xtelesis

        Sophos Product Information

        Sophos Product: Sophos Cloud

        Version in Production: n/a

        Feature Request Summary

        How will this new feature address your business requirements?: We have some clients who want admin functions locked down, and other that want to be able to disable Sophos Cloud temporarily for testing and software installation.

        How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 1

        Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines…

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Block or Ignore devices that left the company

          Please add an option for devices leaving the company with the Cloud Endpoint solution installed (by mistake, not having possibility to uninstall, theft etc).
          My suggestion would be an "ignore/block" option, where the Endpoint won't be able to update anymore (SAU) and doesn't appear in the console either.

          29 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • email admin

            Company and Contact Information

            Company: IPS Networks

            Contact: Anders Nelson

            Sophos Partner (if applicable): Opus Consulting

            Sophos Product Information

            Sophos Product: Endpoint advanced / Server standard Protection cloud managed

            Version in Production: Cloud?

            Feature Request Summary

            How will this new feature address your business requirements?: We have a Security Operation Center that responds to any anti-virus alerts. They require notification to any Sophos events on the endpoints or servers, but should not
            have administrative access to the console. Additionally, it would be nice to be able to grant people read only access to the console.

            How would you rate the…

            2 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • delay and manage update times and intervals

              Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customers needs. Can you please complete the below feature request template so we can raise a request with our developers for a change to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

              Company and Contact Information
              Company:Engine Yard / Mann Consulting
              Contact: Dave Rosen
              Sophos Partner (if applicable):Y

              Sophos Product Information
              Sophos Product:Sophos Cloud for Mac
              Version in Production:9.2.4

              Feature Request Summary
              How will this new feature…

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Change timeout time on console

                Customer would like the ability to change the automatic logout time on the console:

                Company and Contact Information

                Company: Mammoet (Global Support) B.V.

                Contact: Peter van de Groenendaal, peter.van.de.groenendaal@mammoet.com

                Sophos Partner (if applicable): H & R Automatisering, Utrecht, The Netherlands

                Sophos Product Information

                Sophos Product: Sophos Cloud

                Version in Production: v1.0.5 Cloud Server

                Feature Request Summary

                How will this new feature address your business requirements?:
                It will increase our efficiency; we now have to log in again a lot. And especially with long e-mail logins this is not a desired situation.

                How would you rate the importance of this feature?;…

                35 votes
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                  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Cloud Dashboard Auditing Feature

                  Company and Contact Information

                  Company: eFolder

                  Contact: Joshua Foltz

                  Sophos Partner (if applicable): FishNet

                  Sophos Product Information

                  Sophos Product: Sophos Cloud

                  Version in Production:

                  Feature Request Summary

                  How will this new feature address your business requirements?: Audit and compliance needs as well as security best practices

                  How would you rate the importance of this feature?; 1 = Critical, if this feature is not implemented in a reasonable amount of time we will have to find a new solution

                  Request:

                  We need the ability to audit Administrative activities, whether this be through the interface or via SIEM and log management (preferred)

                  3 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Remove UAC prompt behavior

                    Company and Contact Information
                    Company: EnSilica Ltd
                    Contact: James Wilkins
                    Sophos Partner (if applicable):

                    Sophos Product Information
                    Sophos Product: Sophos Cloud (Standard) plus 54 Endpoints
                    Version in Production: 11.0.2 Cloud

                    Feature Request Summary
                    The feature requested is to change the User Account Control (UAC) behaviour of the Sophos Endpoint on windows clients (we are using Windows 7 Pro). Right-clicking the task bar Sophos Icon or a selecting a folder and “Scan with Sophos AV” launches a UAC popup prompting the user to allow Sophos to make changes to the computer.

                    Can you please remove this UAC prompt. It adds an…

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Company and Contact Information Company: Forum Communications Company Contact: Jason Lorsung Sophos Partner (if applicable): CDW Sophos Pro

                      Company and Contact Information
                      Company: Forum Communications Company
                      Contact: Jason Lorsung
                      Sophos Partner (if applicable): CDW

                      Sophos Product Information
                      Sophos Product: Sophos Cloud
                      Version in Production: 11.0.1

                      Feature Request Summary
                      How will this new feature address your business requirements?: Since we are a media/news company, we have multiple users across the company that stream numerous internet radio stations. Since these are true streaming stations that use little bandwidth, the scanning agent will buffer 2 MB of data before passing it to the client, causing a delay of 5-6 minutes to start the stream. This feature would reduce the IT load…

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Active Directory Deployment

                        Company and Contact Information

                        Company:Optimate Pty Ltd

                        Contact:Tony Watkins

                        Sophos Partner (if applicable):

                        Sophos Product Information

                        Sophos Product: Cloud Endpoint

                        Version in Production:

                        Feature Request Summary

                        How will this new feature address your business requirements?:2

                        How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 5

                        Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you.

                        I would like…

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Groups for servers

                          With the new servers components in Cloud, users with large server infrastructures want to be able to group their servers together.

                          Groups are implemented for users, but currently there is nothing for servers. The user I spoke with would like to be able to group his servers into things like 'SQL servers', 'Email Servers', 'File servers' etc.

                          5 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Update policy

                            customer want to change to update intervall

                            there is no policy at cloud websiteinterface for this option

                            4 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow web control in server policies

                              When we introduced the new server licenses into Cloud we scrapped the idea of web control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for web control on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

                              12 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow device control in server policies

                                When we introduced the new server licenses into Cloud we scrapped the idea of device control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for device on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

                                7 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • cloud exclusion

                                  customer wants to include devices for scanning, because they want to use one policy for different user / devices with different card reader and usb stick

                                  the machines have different removal devices and letter

                                  otherwise they have interface errors from sav!

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Detail of the version installed in each endpoint

                                    Some compliance requirements need a list of the versions installed in each endpoint. Most of the time, it will be the latest version, but in case of not being update since time ago, versions could differ. Today, Cloud shows the time an endpoint has not being updated, but showing also the version would be very useful.

                                    25 votes
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                                      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • User Request

                                      Company and Contact Information
                                      Company: Ace Metrix
                                      Contact: William Parducci
                                      Sophos Partner (if applicable):

                                      Sophos Product Information
                                      Sophos Product: Sophos Cloud
                                      Version in Production: (latest)

                                      Feature Request Summary
                                      How will this new feature address your business requirements?: It will make my users not hate the product. We just installed Sophos on our Macs and these pop-up messages are making my users MAD. This can be solved by user preference to suppress pop-notification (particularly if logging is still active).
                                      How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2. I will have to find another…

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Instant Policy Implementation from Dashboard to endpoint.

                                        Sophos Product Information
                                        Sophos Product:

                                        Sophos Endpoint Security and Control

                                        Version in Production:

                                        11.0.0 Cloud (shortly to be deployed in production)

                                        Feature Request Summary
                                        How will this new feature address your business requirements?:

                                        Ability to have the software refresh policies from the server ASAP (e.g. one click, preferably a right click from the icon in the system tray). A typical use case: A salesperson in the company is at a trade show and needs to copy sales info to a prospect's thumb drive. If the Base Policy disables all access to the USB port for memory storage devices and I…

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • User Request - Cloud Dasbnboard Group View

                                          Feature Request - that for all items in the Report menu and Dashboard, the option be provided to view the information only for particular Groups that have been set up.

                                          Company and Contact Information

                                          Company: Sourcelink - Madison

                                          Contact: Glenn Simpson

                                          Sophos Partner (if applicable):

                                          Sophos Product Information

                                          Sophos Product: Sophos Cloud

                                          Version in Production: latest as of 12/22/2014

                                          Feature Request Summary

                                          How will this new feature address your business requirements?:

                                          We have three physical locations, each with their own IT admin. Each admin is only responsible their own site and will want to be able to see just their…

                                          1 vote
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                                          • Don't see your idea?

                                          Feedback and Knowledge Base

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