Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Search field on Website Management

    System Settings - Website Management could really use a search field, we have over 2900 entries in our global allow and block lists. Takes a loooong time to scroll through them.

    13 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sort by "Endpoint Last Used"

    It would be nice to be able to sort by "Endpoint Last Used" in the devices list.

    8 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Device information

    It would be more useful to record and report the MAC address of devices, rather than the ip address. IP addresses that are dynamically assigned are not very useful other than to know where on the network/internet the client is located.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. select

    Sophos Central should have the function to be able to move a computer from one sub-estate to another sub-estate without having to touch the clients.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Option to configure links (to RCA instead of KB-Article)

    Please introduce an option to configure link-behaviour under
    "Dashboard -> Moste-Recent Alerts -> (second column / alert description)"

    Currently clicking on the content opens the boring knowledgebase-article.

    It would be great if one could configure to open the root-cause-analysis page for that device, instead.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Full Control Cache Update Locations

    Control Cache Update Locations- We should have the ability to set the cache update location in Sophos Central. We have multiple locations and we see computers NOT updating locally and reaching across the MPLS and IPSEC tunnels to update from a remote locations instead of updating locally. This creates unneeded traffic on our network and slows down update time. Please fix this or give us full control to set primary and secondary update locations by computer groups.

    17 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Template or Master Policies

    There needs to be a way to create a global set of base policies, which can be applied to new customers tenancies.

    At the moment, every time we create a new customer, we have to go in and set a bunch of settings for every customer. Things like allowing certain PUA's that our RMM tool uses, or folders that we know cause problems, which are valid for 90% of our clients.

    In Webroot and AVG CloudCare (previous products we used) we had master templates which we applied across all clients, then we could modify or create specific ones for clients…

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. RCA Cases consolidation

    Consolidate RCA Cases in to one case - we do not need multible cases per incedent

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Scans for missed scheduled scans

    It would be great if there were a way to have the system automatically run a scan when the machine has missed a scheduled scan. Sometimes certain machines do not seem to be one during the scheduled time, and therefore never end up getting scanned. Or perhaps a setting that says, "if this computer has missed X number of scheduled scans, run one at the next chance"

    16 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Console Layout Awful on a Mobile Device

    Console use on a mobile phone is mostly unusable, due to some poor choices of layout and non-scrollable elements.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. PSA integration agreement names

    We use ConnectWise, but we cannot get the PSA integration to work because our agreement names are not unique. All our customers have a "managed services contract" agreement.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Services that stop running.

    Need a auto repair button that will uninstall and reinstall services that are not running.

    16 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Non-Report User Role

    There should be a user role for users who need access to perform actions that do not need to view reports.

    Case in point: we have department IT admins that manage a number of machines. Allowing them to cleanup endpoints cuts down on work time and number of people handling an issue per department. However, these IT admins do not need to view or export summary reports in order to Update or Run Scan on endpoints. From an auditing standpoint, there should be a role that allows read-only or basic access without being able to view & export reports.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Reporting and Events

    Need better reporting.
    Need a report for computer with Tamper Protection disabled.
    Need to be able to filter events for all Bad events or for specific text within events.

    19 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Export Audit Log Report

    Any user who exports reports from the Sophos Central console is not logged in the system's Audit Log, which states "Record of all activities and changes made to the system." This is problematic, because it is unknown who is performing the action. This should be included in the log.

    10 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Better Migration tool

    Better Migration tool for on premise to cloud migration

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hitman update status

    When is hitman 3.7 rolling out? I was told that new version will be released in September. It is October, now.

    4 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Searching for name

    It would be nice to be able to search for partial name. If the computer name is SLC-2001, I would like to search for 2001 and get results.

    8 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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