Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Granular control over alerts

    Currently system and event alerting in Sophos Central is all on or all off.

    It would be great to have some administrator defined control over the levels of alerts and the specific events that generate alerts.

    Specific Example: Reboot required after software update

    This alert happens rather frequently with the rolling updates of the cloud service and the agile development cycles. It is considered at least by this customer to be an informational event and not one that requires immediate analyst attention. As such the ability to downgrade that event from medium to low would be great.

    Additionally the ability…

    9 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Alert Self-Acknowledgement

    For various conditional alerts it would be beneficial for the alert to self-acknowledge or otherwise close the alert when the condition returns to normal.

    Specific Example: Reboot required after software update

    In some environments where folks like managers get touchy about alert counts this creates wasted time for the system admins and analysts to randomly clean up what is effectively an informational notice on a constant basis.

    Alternately add a time threshold. Informational event for the condition, vs an alert event for a condition more than x days. preferably a configurable time.

    9 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Product Licensing Column for Devices same as Servers

    With hundreds of devices it would be advantageous to have a column with the License Type in the Devices Page.

    This would allow us to easily find devices that use Standard or Advanced licensing.

    For easy upgrade possibilities. And other reasons.

    In the Sophos Central.Admin pages

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Copy global scanning exclusions

    We would like the option to copy Global Scanning Exclusions from one Sophos Central Customer to another in our Central Admin portal.
    The reason I ask is we service a specific industry, so those exclusions are the same for every single one of our customers.
    It is quite tedious having to add them over and over and over one line at a time.
    Please let me know what comes of this suggestion.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Alert Categorization

    It would be a great feature to be able to select a page at a time when closing RCAs and / or reviewing events. or perhaps a category at a time, example, I have an RCA Case for DEP (from multiple systems, all of which i know are ok) i have to check 1257 check boxes, it would be easier to be able to select all (or by category)

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to Organize Views for User and Computer and Management

    I was tasked recently to purge old users and computers.

    It would be a good idea if we did not need to open multiple windows to do this.

    If I select Logs and Reports, Then either computer or user, there we get the appropriate report of what is going on.

    This is great, however, I cannot do a bulk cleanup deletion in either option. If there was a check box to delete the machine and user in the Log's and Reports view, this would help greatly.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. People and Device Categorized by Groups

    In the People and Devices tabs, selection based on Groups would be very helpful.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    18 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Separate "View Details" and "Delete" links when viewing Devices

    On the Devices tab of a User profile, find a way to visibly distinguish/separate the "View Details" and "Delete" links under each device. Maybe even just add a pipe (|) between the links.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Suggested changes

    Hi, can the following please be added features:

    (1) Ability to export configuration for documentation/review purposes
    (2) Ability to show which users are not members of a group
    (3) Ability to align policies to active AD groups rather than users

    Thanks.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Managing Mailboxes: need to sort and filter

    Regarding the interface: Email Gateway - Mailboxes
    Functionality to sort and filter columns is essential.

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. Combination of Standard and Advanced licence

    We'd like to combine Endpoint Standard and Advanced licences for central and on-premise sophos.

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Simplified Chinese web admin on Central

    We have traditional Chinese Web admin interface on Central.
    I would like to ask that Can we put Simplified Chinese web admin interface on Central as well ?
    This is a very simple thing, as long as the convert traditional chinese into simplified Chinese characters.

    It will very helpful for "China" market.

    Thanks

    Stan

    7 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. "Packaged" Endpoint Installer

    Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.

    254 votes
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    Started  ·  71 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. PSA Sync: Better functionality

    Article 124893. Please allow for agreement to have the same name for ConnectWise PSA sync. This is counter-intuitive to CW best practices.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Agent Version

    A column added to "Computer Report" logs and reports that displays current version of endpoint software for each computer. We have a few computers that are not automatically updating to the latest version and this information would be useful.

    21 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. viewing IP Addresses

    I would really appreciate it if I had the option to always see a computer's IP address when viewing a computer or server.

    This would help probably EVEYBODY.

    1 vote
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Update Tracking

    Currently there is no clean way to monitor progress of updates. We would like to see a nice, simple, clean way of monitoring updates. We do not use "Controlled Updates" so a screen a bit like you get with controlled updates would be helpful, just something showing all devices in a table with installed version, current version, progress, status, o/s and maybe a summary for all devices

    8 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. not protected

    Make it that mailboxes that are created in Sophos Email Gateway does not become Users (People) or make it that Users (People) without computers assign to it does not come up as "not protected" on the dashboard.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. add passive option to installer

    Currently the installers only have the --quiet option.

    Please add a --passive option to provide an unattended but with a progress bar. This makes it clear to the end-user something IS happening on their system and also makes it clear when it's been finished.

    4 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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