I got mail with virus trojan called - Packed.Multi.MultiPacked.gen
And Sophos did not found it.
Thanks
Shay Havard
shay@allalouf.com

Feature urgently needed!
1. Customized password strength
Admin can manage the strength of password by themselves.
2. IP Access list
Since its a cloud platform, we request to add IP access list so that we could restrict only office IP could access this cloud platform.
3. Pls add 2 factor authentication on Sophos Cloud
4. Here is only AD integration, but we request for LDAP integration

It’s deplorable that, as a security vendor, you don’t have the option for multi factor authentication for your sophos central login. Please fix this

Greetings,
We could really user the option to create computer groups in Sophos Central. We manage our systems by device and not by user. Hope to see this feature added soon.

Installing or reinstall Sophos - when reinstall Sophos an you have Tamper Protection enabled, you have to disable it before but after that you must start the Installation process again. I think it's a better solution to make a "retry" button within the installation windows

Adjustable columns would allow me to see the whole error message without having to export logs to a CSV.

Need to be able to search based on any part of the device or username and not in order. Makes it really difficult to find what I am looking for when I have to know the exact order.

Ability to change from AM/PM to 24 hour format

Envíenme la contraseña contra manipulación.

Wie lange muss ich warten, bis jemand auf mein Ticket antwortet?
1 Woche
1 Monat
1 Jahr

In the Dashboard under Usage Summary, Endpoint User Activity Status, I can highlight the various Statuses, but it would be useful to click on say the "not protected" and be able to jump to a list of clients with this status. I would also suggest the same thing for the Web Status i.e. Web Threats Blocked, would take me to a list of said blocked threats. Thanks.

In Sophos Central under devices and status the Services are not always listed in same order and this makes it harder to determine if any are actually missing and not really being reported. Suggest adding a number in front of the services name and order by that number or fix the order so it list all in the same order for all clients and maybe a Total number of services easy to compare if all are there or not

We have over 3000+ machines that have not checked in for over a month. We NEED some way to either set a policy to automatically cleanup old/inactive machines or at least be able to select in bulk and delete them.

There should be someway to customize the subject lines in email alerts to make them more useful. the default ones have no useful information in the subject or push it to the end of a long line of words that have no value. At the very least the device name should be at the start of the subject.

Default filter on Manage Update Cache page should be Enabled servers

We would like to be able to control encryption strengths for wireless connectivity (e.g. WPA2 only), not just allow and block in general.

Both are Central Products. If I know I'm waging a Phish Threat campaign against an email domain that is hosted in Central, I should be able to whitelist phish threat for that domain with a checkbox on the email policy. As it is, I can't whitelist by IP address in Central Email, and I have to type each Phish Threat domain into the allow list.

checkbox: "Exempt Phish Threat IPs and Domain Names".

Trying to adjust update management at my site. Plan was to have one computer (at each site) to get the Sophos updates, and give it to the rest of the computers at that site (we are a small, multi- site company)

rub is that there is not a server on site at any of these locations (servers are in the cloud)

Can this NOT be done with the Update Management policy?

When an alert is resolved or marked as cleared, the status warning triangle should immediately revert to the green tick.

I need to be able to adjust settings around email alerts.
They have become white noise because they are very ineffective.

machines have been off for the weekend.... 20 emails because they haven't updated.
machines missing software.... because they are in the middle of updating

machines being missed because of email throttling, so our techs always have to be in the console looking at alerts.