Central should have a tab to check “reachability” whether EndPoint/Server live or not

Could we have custom report which allows us to segregate machines based on various parameters such as OS / SITE / ETC.

This would help us get a better overview of our environment and protect the machines effectively.

Instead of "See Report" the Usage Summary items should just be clickable. These should also take you directly to the column in question.

With the distribution of the software it would be nice to be able to customize the email with say the company logo and name of the administrator, the email that is sent looks a bit spammy and some users are ignoring the email, normally I send an email telling them they are getting an email.

Sophos Cloud Migration Tool should give options to select products and deploy the ones customer choose

Fix report date filters.
Restricting the Top Malware Downloaders to 1 day and exporting (to PDF) results in a report with no records, despite records on-screen. Filtering for 2+ days works ok.
Further more, on screen, filtered for 1 day, seems to double-up the displayed records.

Events Report screen with graph and events for range of dates should be a PRINTABLE item.

Please allow us to ignore or modify certain types of Alerts.

Searching computers by name kinda sucks.

It only searches the first part of computer names when you type in a partial name. We use computer serial # as the last half of a computer's name but can't search on it. :( I tried using '*' and it doesn't work either.

k, thanks.

Hi,
We unable to browse to http://myvwdrive.atilze.com/ It says that threat was found in this link. Actually this link is for our Sales Team to download the apps for monitoring car performance (recommended by our Car Dealership) Hope Sophos site can release the blocking.
Thank you.

Hey Guys,

Love the new site, took some getting used to but works better !

A feature I'd love to see on the site is support tickets (open, closed, ...)
Right now, the help feature creates a ticket and sends you an email but then it kinda goes into a black hole... until someone from support gets back to you.

Thanks!
Dom

bulk deletion of servers. Or agent retention settings

Why does such a high percentage of clients still fail to update without having to manually go through a process of shutting down the tamper protection and re-installing! Fix the bug...

I want to change my company name to Home.

When looking at computers in the endpoint protection screen it would be beneficial to sort on all fields. Sorting only by name when working with thousands of devices makes it difficult to find specific machines. In one case it would be beneficial to sort on last time used, this way we could remove out-dated machines.

Please make the columns resizable. We can't see the hole groupname for Server. The same problem is in computer groups an servers.

THX!!!!

When cloning existing policies it would be very helpful if the settings within the policy are cloned to the new policy. As it stands it would appear only the user/computer group section is cloned.
For example, it is very tedious having to manually replicate the settings from a Peripheral Protection policy which contains a large number of exceptions.

need reporting to see which machines have intercept X installed and which don't.

Please add the ability to run SophosClean.exe from the management console as well as the ability to "Run As" so we can use elevated user rights as our users are not administrators of their machines.

Thanks

Kevin