Partner portal and Sophos central navigation are clunky and poorly documented.
2-factor authentication methods are nice if they work. If all three (email, SMS, and Google Authenticator) are configured, there is no way to specify or for me to know the default method. The "Verify Your Login" page that requests the Security Code does not specify which method should be used to provide the code.
Once logged in, the Manage Login Settings page does not allow me to choose the default.

You need to be able to bulk remove devices/people from the portal. It's absurd that you need to remove devices/people individually. How hard would it be to have a select all or check boxes next to each device like every other half usable website with lists of data.

E-Mail Alerting.

Please make a E-Mail Warning Settings site.

So a admin can set how often e E-Mail Warning from Sophos Central cloud be sended.

Likes:
- All 2 hours would a Report from PUA's were sended.
- Test E-Mail Settings a Sophos Warn E-mail could be sended or not.
- Reports sending via E-Mail

It isn't possible to open the update cache servers status page, if I opened the "settings" - "manage update cache" section from within the Endpoint Protection tab.
I have to do it from server protection or on overview in global settings tab.
It would be useful to be able to open it from any settings tab.

feel disappoint, the management capabilities are limited. there is local message relay. no good to deploy in behind firewall.

Can you please make it possible so that we can choose a server and acknowledge all the alarms on that Server? Also it should be possible to just simply acknowledge all alarms that are shown right now.

It turns out that Sophos is neither appropriate or needed for my computer and I wish to remove it entirely, yet you have cleverly made sure that I cannot. I find that unfair and bad business to boot. I would really like to be able to remove your software from my computer. Tell me the best way to remove it precisely

Having more in-depth information from detections in Sophos Central would be nice. Information like hash of the file, other systems with the same detection and a indicator is the malware executed or was successfully quarantined is all vital information in a potential incident.

Please create a way to limit bandwidth usage on the Mac endpoint client.

Make fields big enough to see the data. In groups I can see the name but the field isn't big enough to see the number of members. The same issue is present throughout the portal. Can't sort on field headers and can't see the data in the fields.

It would be good if we could customise notifications - specifically the blocked website notification. Would like to be able to brand this and give details of who to contact to unblock a website

Currently you guys have each workstation setup to have its own SEPERATE tamper proof password. I understand the security behind this, but an option to have a global tamper proof password would make our lives SO MUCH easier when having to troubleshoot them.

Constantly getting alerts that a workstation is out of date dude to missing two updates. Just got one for my workstation (IT Admin). I tried to manually update the Sophos app, on the workstation, and it keeps failing. I have come across this multiple times and a restart along with time will resolve it. Kinda sad that any update requires a restart for an Anti-virus product in an enterprise environment.

Is there a way to get the old dashboard back? We liked the "At a Glance" feature of being easily able to tell how many High Med and Low we had. The overall counts dashboard was much more useful. Now, we can't even tell if we have a High alert without clicking into the dashboard!!

It looks like you updated the dashboard on Sophos Central. Now instead of the two buttons showing how many Alerts and High Alerts there are and you now show 5 lines of combined alerts. For us this is a setback. We use the dashboard to monitor the high alerts and alert counts and take action where needed. Now there is nowhere that tells us how many high alerts there are.

We need the ability to turn on/off alerts by category/specific alert by recipient.

add a notes field to peripheral exemptions so I can note why im creating the exemption.

Bonjour
Comment revenir en arrière et utiliser central sophos admin ?
Ou comment déléguer dans sophos central entreprise l'administration au partenaire ?
Merci de votre réponse.