Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Cloud Dashboard Auditing Feature

    Company and Contact Information

    Company: eFolder

    Contact: Joshua Foltz

    Sophos Partner (if applicable): FishNet

    Sophos Product Information

    Sophos Product: Sophos Cloud

    Version in Production:

    Feature Request Summary

    How will this new feature address your business requirements?: Audit and compliance needs as well as security best practices

    How would you rate the importance of this feature?; 1 = Critical, if this feature is not implemented in a reasonable amount of time we will have to find a new solution

    Request:

    We need the ability to audit Administrative activities, whether this be through the interface or via SIEM and log management (preferred)

    3 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Remove UAC prompt behavior

      Company and Contact Information
      Company: EnSilica Ltd
      Contact: James Wilkins
      Sophos Partner (if applicable):

      Sophos Product Information
      Sophos Product: Sophos Cloud (Standard) plus 54 Endpoints
      Version in Production: 11.0.2 Cloud

      Feature Request Summary
      The feature requested is to change the User Account Control (UAC) behaviour of the Sophos Endpoint on windows clients (we are using Windows 7 Pro). Right-clicking the task bar Sophos Icon or a selecting a folder and “Scan with Sophos AV” launches a UAC popup prompting the user to allow Sophos to make changes to the computer.

      Can you please remove this UAC prompt. It adds an…

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Company and Contact Information Company: Forum Communications Company Contact: Jason Lorsung Sophos Partner (if applicable): CDW Sophos Pro

        Company and Contact Information
        Company: Forum Communications Company
        Contact: Jason Lorsung
        Sophos Partner (if applicable): CDW

        Sophos Product Information
        Sophos Product: Sophos Cloud
        Version in Production: 11.0.1

        Feature Request Summary
        How will this new feature address your business requirements?: Since we are a media/news company, we have multiple users across the company that stream numerous internet radio stations. Since these are true streaming stations that use little bandwidth, the scanning agent will buffer 2 MB of data before passing it to the client, causing a delay of 5-6 minutes to start the stream. This feature would reduce the IT load…

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Active Directory Deployment

          Company and Contact Information

          Company:Optimate Pty Ltd

          Contact:Tony Watkins

          Sophos Partner (if applicable):

          Sophos Product Information

          Sophos Product: Cloud Endpoint

          Version in Production:

          Feature Request Summary

          How will this new feature address your business requirements?:2

          How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 5

          Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you.

          I would like…

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Groups for servers

            With the new servers components in Cloud, users with large server infrastructures want to be able to group their servers together.

            Groups are implemented for users, but currently there is nothing for servers. The user I spoke with would like to be able to group his servers into things like 'SQL servers', 'Email Servers', 'File servers' etc.

            5 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Update policy

              customer want to change to update intervall

              there is no policy at cloud websiteinterface for this option

              4 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow web control in server policies

                When we introduced the new server licenses into Cloud we scrapped the idea of web control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for web control on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

                12 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow device control in server policies

                  When we introduced the new server licenses into Cloud we scrapped the idea of device control from the servers. Whilst I'm aware that it wasn't working from a user-based policy view when talking about servers, what's to stop us from have device-based policies for device on the servers? If it was good enough for SEC, surely it's good enough for Cloud too?

                  7 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • cloud exclusion

                    customer wants to include devices for scanning, because they want to use one policy for different user / devices with different card reader and usb stick

                    the machines have different removal devices and letter

                    otherwise they have interface errors from sav!

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Detail of the version installed in each endpoint

                      Some compliance requirements need a list of the versions installed in each endpoint. Most of the time, it will be the latest version, but in case of not being update since time ago, versions could differ. Today, Cloud shows the time an endpoint has not being updated, but showing also the version would be very useful.

                      25 votes
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                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • User Request

                        Company and Contact Information
                        Company: Ace Metrix
                        Contact: William Parducci
                        Sophos Partner (if applicable):

                        Sophos Product Information
                        Sophos Product: Sophos Cloud
                        Version in Production: (latest)

                        Feature Request Summary
                        How will this new feature address your business requirements?: It will make my users not hate the product. We just installed Sophos on our Macs and these pop-up messages are making my users MAD. This can be solved by user preference to suppress pop-notification (particularly if logging is still active).
                        How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2. I will have to find another…

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Instant Policy Implementation from Dashboard to endpoint.

                          Sophos Product Information
                          Sophos Product:

                          Sophos Endpoint Security and Control

                          Version in Production:

                          11.0.0 Cloud (shortly to be deployed in production)

                          Feature Request Summary
                          How will this new feature address your business requirements?:

                          Ability to have the software refresh policies from the server ASAP (e.g. one click, preferably a right click from the icon in the system tray). A typical use case: A salesperson in the company is at a trade show and needs to copy sales info to a prospect's thumb drive. If the Base Policy disables all access to the USB port for memory storage devices and I…

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • User Request - Cloud Dasbnboard Group View

                            Feature Request - that for all items in the Report menu and Dashboard, the option be provided to view the information only for particular Groups that have been set up.

                            Company and Contact Information

                            Company: Sourcelink - Madison

                            Contact: Glenn Simpson

                            Sophos Partner (if applicable):

                            Sophos Product Information

                            Sophos Product: Sophos Cloud

                            Version in Production: latest as of 12/22/2014

                            Feature Request Summary

                            How will this new feature address your business requirements?:

                            We have three physical locations, each with their own IT admin. Each admin is only responsible their own site and will want to be able to see just their…

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • on write scanning

                              Be able add ON WRITE as a exception with in the Real Time scanning policy for client machines.

                              This is already available for the server base policy

                              1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Role Based Administration

                                Several customers have asked if its possible to have RBA in cloud.

                                This would allow people to create remediation accounts as well as full access accounts. The other benefit from this would be to allow certain accounts access to certain machines. For instance Region 1 can only see Region 1 clients and not Region 2.

                                Basically a replica of the RBA's that are available in SEC... And with Audit reporting capability.... Different request maybe?

                                69 votes
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                                  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • enable domain search on groups

                                  We have a number of customers who are adding in groups of computers from multiple workgroups/domains. When you import these, the users are captured in Cloud as "domain\name" but groups are only captured as "name".

                                  This means that searching for groups can be complicated. One example is a customer who has 5 companies. Each company has an "HR" group. In Cloud, this will show up as "HR" 5 times rather than Company1\HR, Company2\HR etc. which makes searching and reporting very complicated.

                                  I know we don't support multi domain sync but simply capturing and working with the full group name would…

                                  8 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Remote assistance to endpoints

                                    Feature Request Summary

                                    Remote access functionality - similar to AVG Cloud "in the past, and that allows a service provider like ourselves to get a remote desktop screen share with the users device, if AVG cloud
                                    is installed"

                                    How will this new feature address your business requirements?: 5

                                    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:

                                    15 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • a way to customize the definition report based on computer name and not time last updated.

                                      per case 4775436

                                      ophos Product Information
                                      Sophos Product: Cloud (most recent)
                                      Version in Production: (most recent)

                                      Feature Request Summary
                                      How will this new feature address your business requirements?: It will allow us to better generate reporting.

                                      The feature that I’m looking for is a way to customize the definition report based on computer name and not time last updated. When going through an audit (as we are now) auditors want to see a list of computers and the virus definitions that they’re on.

                                      3 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 year report logging to maintain PCI compliance

                                        per case 4758804

                                        Sophos Product Information

                                        Sophos Product: Cloud

                                        Version in Production:

                                        Feature Request Summary

                                        How will this new feature address your business requirements?:
                                        1 year report logging to maintain PCI compliance
                                        – please see attachment - page 88, section 10.7 for requirements.

                                        How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:
                                        1

                                        7 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • RSOP if multiple policies are applied

                                          It would be great to see the effective policy for a user, if multiple policies are applied.

                                          5 votes
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