Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Delegate Admin Roles based on Computer Groups

    It would be helpful if I could delegate control of a specific Computer Group to a specific admin so that my help desk admins can only administer devices and users that I allow.

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Prevent emails going into Outlook Junk Email folder

    Emails can be allowed through by Sophos Email Gateway, only for Outlook 2016/365 Client to put it in the Junk Email folder. Other anti spam engines can alter the email header to tell Outlook not to put the email in Junk email folder. Can we have the same facility with Sophos?
    There's no point in having two filter mechanisms.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add the 'Export to CSV" feature to other dashboard locations

    Frequently, we need to extract the email data for analysis purpose and provide custom report to the customer.

    Please add "Export to CSV" feature for the following:


    1. Sophos Central > Email Gateway > Logs & Reports > Message History

    2. Sophos Central > Email Gateway > Logs & Reports > Message Summary

    3. Sophos Central > Email Gateway > Quarantined Messages

    4. Sophos Central > Email Gateway > Mailboxes

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Endpoint Protection - Retrieve Encryption Key

    Hi, I've been trying the new API under Endpoint. Lovely new feature. We would like to request ability to retrieve a computer volume's encryption key via API.

    Use Case: sometimes our staff get blue screen of "bitlocker" and had to create a ticket with IT to retrieve the key. If the API method is available, I can make it happen in Slack so that they can self-serve.

    I understand that users will be able to retrieve them under Self Portal. But you need to understand that their computer is now locked. But their mobile phone (usually with slack installed) is…

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. not working

    connectwise control!!!!!!!!!!!!!!!!!!!!! Please FIX this!

    AMSI exception in global exclusions

    It appears that AMSI exceptions do not work. I am having issues where connectwise control is getting flagged by AMSI and no matter what exclusions do not seem to be working. I have tried global scan exclusions and AMSI specific exclusions.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. need more info for web based detections

    need to see what URL got scanned when getting web detection

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Endpoint Protection - Data Loss Prevention Events Log

    We would like the ability to see External Media transfers logged on Sophos Central. Currently this is not available. You can see logging of this behavior on the local computer application but not Sophos Central logs. Not sure why this is the case, this would be especially useful for reporting software that take advantage of these logs.

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Great customer service

    Skylar Melo
    Sophos Technical Support
    Assisted me with an issue we had. He took the time to describe the alert, fix the alert, then confirm that the threat was eliminated. Great job.

    1 vote
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    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
  9. All Domain Impersonation Protection, not just freemail domains

    There is VIP impersonation in Sophos Email now. however the feature is limited to "just" freemail providers. I opened a case regarding this to find out why phishing attempts with our CEO name were coming through, and its due to the fact they were using an icloud.com address and not a gmail.com address! The feature is too narrowly focused to be useful as most impersonation attempts come from custom domains, not freemail services.

    The impersonation protection is just a warning anyway, so we should be able to blanket cover all domains that are external to us with a matching VIP…

    4 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Central Admin "Global" Custom Reports versus current support only for per-user custom reports

    Currently, with regard to custom reports in Central Admin: (1) Sophos requires that each user create their own custom reports (with access to those reports restricted only to the user/login that created the reports) and (2) Sophos clearly recommends that custom reports be configured to email a link to the report (which is a more secure way of delivering the reports).

    In order to share reports with our entire admin team, we created a new user in Central Admin (tied to an email distribution list) and then created our custom reports under that user account. However, when the custom reports…

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Triggers missing form web interface

    there should be a mechanism within the web interface to trigger the following on endpoints:
    - a reboot: whether immediate, scheduled, or when certain criteria are met.
    - a repair of the software
    - a message to the end-user
    - a locking of the endpoint to prevent users logging on, and a clearing of such lock

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. next user button

    I wish we could go to the next user under individual users

    1 vote
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    0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Tamper protection logging and reporting

    Need ability in Sophos logs to identify who is disabling tamper protection on endpoints and servers.
    Also need the ability to identify all of the devices that have tamper protection disabled.
    Need the ability to enable tamper protection on all devices at the same time.
    this is a critical request. we need these functions in order to better protect our endpoints.

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. AOI Tech Solutions - Network Security

    AOI Tech Solutions provides you a best internet and network security provider. To get in touch with the internet security service provider, just dial 8888754666. Visit - https://aoitechsolutions.com

    1 vote
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    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. lockdown for linux servers

    I wish that lockdown was a feature available on linux servers the same as it is on windows servers as well

    1 vote
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    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Additional IP information would be helpful in Threat Analysis Center

    In Sophos Central's Threat Analysis Center, it would be very helpful if the ip addresses listed had additional information including location, and dns host name.

    We've had a couple of cases recently and it's kind of tedious to have to go to another site and search for the IP address.

    One case for instance the process was going to a IP in Romania which since we're in Texas in the US should be at least a warning shown on the dashboard imo.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Peripheral Control Exemptions

    In Peripheral control it is almost impossible to see what has been added to the exemptions. The 'friendly' name used to be shown as far as I remember, but no longer is. Can the friendly name of a device be re-added so that it is easier to check and update exemptions?

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Record start and end of the scheduled scan

    Record in the device events the start and end of the scheduled scan. Today only the conclusion is recorded.
    Also record if any problems have been identified, and scan statistics (files per second or bytes per second checked)

    4 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. There needs to be a way to get a users to reboot there computer to finish updating or after removing malware or whatever if it is needed.

    It would be nice to be able to send a user(s) a message that a reboot is needed for there AV to finish updating.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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