Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. Email Recovery Key

    A nice feature might be the capability to email a user their recovery key direct from the management console.

    1 vote
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      0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
    • Email reports

      Email reports on a weekly on monthly basis on logs and custom reports

      2 votes
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Can't Open exe File to Set Up on Mobile

        Tried to set up trial version of Home Premium for Android with a view to buying after one month for myself and family. Having set up the account and downloaded the Exe file, the file won't open (says another app is required), and the link provided by the chat line doesn't refer to Android to PC and IOS only.

        So, if I can't set up the trial version, how would I be able to (or want to) subscribe after a month?

        1 vote
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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • allowing reconnection of deleted workstations

          It would be very useful to have a queue to approve the reconnection of an endpoint to Sophos Central in the event it is deleted. For instance a machine is left offline in a office with no employee for an extended period of time. To free up licenses and clean up your console you would delete the workstation. Then the machine is turned back on and would like to reconnect. This is impossible without manually removing Sophos Endpoint from the node and reinstalling. It would be really nice to see those and decide as an administrator if you wanted to…

          2 votes
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            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • faster response times to critical requests

            how can a critical ticket not even warrant a phone call or email within 4 hours of logging it? Not great.

            1 vote
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Admin Roles Granular additional settings

              For the 4 Role Management settings, Super Admin, Admin, Help Desk, and Read -Only, all 4 give access to Web Gateway Logs, Network Activity. We request adding additional setting to disable specific access such as Web Gateway Logs. This would be helpful for the Help Desk Role.

              1 vote
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • limit resource scan can take

                I would like to have the ability to limit the resources used by sophos like for scheduled scans. The idea for this is so that we can limit the impact to our production servers related to scanning activities. I was thinking having the ability to say a Sophos can and can not use more than x% of available resources, or Sophos can can only use up to x% of a given resource (CPU, Memory, DIsk , Network . . . )

                3 votes
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                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                • export a list of servers to csv

                  export a list of servers to csv
                  This is similar to the Report functionality (Export to CSV).
                  When I go to Server Protection - AWS Instances (tab), I should be able to select "Instances with no Sophos product" and then I want to be able to Export that list to CSV. That functionality is not there yet.

                  2 votes
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                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • Longer log retrieval for auditing purposes.

                    Logs for each system that extends farther than last 90 days for auditing purposes over a full year. Would not need to be visible within the dashboard but allow for exporting this length of time to a spreadsheet.

                    3 votes
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Web control warn setting & https

                      Concerning the fact that HTTPS site to not work with the "warn" function on Central Web Control I would be nice to have an indicator in the UI that reflects this if one tried to set a warn on an https site.

                      1 vote
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Peer Caching - Client Updates Low Speed Sites

                        Peer Caching, similar to Microsoft Bit caching

                        The Background Intelligent Transfer Service (BITS) helps you transfer large amounts of data without degrading network performance. It does this by transferring data in small chunks, utilizing unused bandwidth as it becomes available, and reassembling the data at the destination

                        Would be ideal for small remote sites with low bandwidth speeds and no remote server to install the update cache sophos client.

                        2 votes
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                          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                        • Standardise Protection Components, greying out unlicensed elements.

                          Hi. Following a successful ticket and resolution by Dan Ryan can I suggest the following:
                          If a user has Endpoint Protection already installed then when going to Central Console->Endpoint Protection->Protect Devices you get a "Choose Components to install" option. However, as with my Customer, they are using a 3rd Party AV they only purchased the InterceptX licenses. The problem is that going to Protect Devices this time is that you don't get a "Choose" option and the wording suggests thye whole original Endpoint Protection will be removed and replaced by Sophos EPP.
                          OK - Dan pointed out thye fact that…

                          1 vote
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                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                          • Selectable Text & Windows XP/2003 warning banner.

                            Can't select text in some reports for copy/paste (like Description field in Alerts). I also get rid of that Windows XP / Windows 2003 warning banner permanently, comes back whenever I log in again.

                            2 votes
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                              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • We have some PCs owned by some users who are located in a specific region and get support by specific IT persons. So we want to collect thos

                              We have some PCs owned by some users who are located in a specific region and get support by specific IT persons. So we want to collect those PCs in a specific group and make alert policy to send alerts only of those PCs to specific IT persons.

                              3 votes
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                                2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                              • Central Wireless - Voucher Konfiguration 2

                                Momentan kann keine Begrenzung der Datenmenge/Surfgeschwindigkeit für die einzelnen Vouchers erstellt werden.

                                In größeren WLAN Umgebungen wäre es sinvoll, wenn die Surfrate und Downloadmenge begrenzt werden kann.

                                1 vote
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                                  0 comments  ·  Wireless  ·  Flag idea as inappropriate…  ·  Admin →
                                • Central Wireless - Voucher Konfiguration 1

                                  Momentan ist es in Sophos Centrall Wireless nur möglich, ein Voucher mit einer Laufzeit von 30 Tagen zu erstellen.

                                  Eine Möglichkeit, um längere Vouchers (bis zu 365 Tage) zu erstellen, wäre sehr hilfreich und wurde auch vom Kunden mehrfach gefordert.

                                  1 vote
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                                    0 comments  ·  Wireless  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Central Wireless - Rollenmanagement

                                    Es wäre schön, wenn man über ein Rollenmanagement bestimmten Usern erlauben könnte, Vouchers zu erstellen.

                                    Momentan ist dies nur als "Superadmin" und "Admin" möglich.
                                    Mit diesen Rollen bekommt der Userallerings zu viele Rechte zugewiesen und kann damit zu viel in der Konfiguration von Sophos Central Wireless verändern.

                                    1 vote
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                                      0 comments  ·  Wireless  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Produkt mehr als mangelhaft

                                      Leider müssen wir mitteilen, dass die Installation eines vollständigen Endpoint Agents mit Intercept X keine normale Nutzung des Gerätes mehr zulässt. Wir haben verschiedene Geräte auch mit höchster Leistungsklasse getestet (etliche HP Elitebook G5 mit i7-8550 32 GB und Samsung 970pro, MS Surfaces und HP Elitebook 1040) und mussten in fast allen Fällen feststellen, dass ein sinnvolles Arbeiten nicht mehr möglich ist. Auch dann nicht, wenn der Intercept X in den Richtlinien ausgeschaltet wurde. Insbesondere er Dienst HitmannPro springt auf den Endpoints wild im Taskmanager hin und her.
                                      Das Produkt ist nicht einsetzbar so unser sehr ernüchterndes Fazit.
                                      Wir haben…

                                      1 vote
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                                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Internet Download manager IDM is not blocking over HTTPS by cyberoam CR100iNG - 10.6.6 MR-2

                                        Internet Download manager IDM is not blocking over HTTPS by cyberoam CR100iNG - 10.6.6 MR-2
                                        when I try to contact sophos Tech Support they told me Internet Download manager (IDM) can not control by Cyberoam Device . IDM is very danger application for Production network. I am forward to hear from ideas.sophos.com some trick or solution to control this

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Control the from address for the email digest.

                                          Under Quarantine Settings
                                          Add a control for the from address used for the email digest in the Sohphos Central portal.
                                          Good for when users struggle and can be configured to a helpdesk email.
                                          Ie.
                                          from: helpdesk@domain.com

                                          5 votes
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                                            1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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