Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Client side activity indicators

    With Sophos Cloud (Core Agent 2.1.2, Endpoint Advanced 10.8.2) can you add some of the indicators back to the Client side? In the old version of Sophos when you triggered an update you could see the progress and know something was taking place, but with the Cloud version I trigger an update and I have no indication that anything is happening. My Sophos Dashboard is telling me the client is not protected but I cannot see whether anything is actually happening when I trigger the update as recommended by the diagnostic message.

    2 votes
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      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    • Customize columns for RCA

      Enpoint Protection - RCA Cases page. It would be nice to see a column for the Root Cause, or the ability to customize columns displayed.

      1 vote
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • Schedule scans for IoC's in Threat Searches.

        It would be nice to create a scheduled scan for all devices (servers included) for whatever IoC's you add to it.

        1 vote
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          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
        • Add scanning status like files or directory path in endpoint GUI

          We want to show the scanning status in GUI, so that user will know what file is scanning.

          5 votes
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            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • Unzufrieden

            Ich möchte an meinen Servern und Clients selbst wählen können, welchen Update Cache er verwenden soll und ob der einzelne Host nicht doch direkt Updates aus dem Internet beziehen darf.
            Die Sophos Central ist einfach noch nicht ausgereift, besser wieder zurück zu Sophos Enterprise Console ohne Intercept X.

            1 vote
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              0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
            • Unzufrieden

              Updates der Clients und Server meinst nicht ohne Fehler möglich.
              Das Aktualisieren der Sophos Security VM funktioniert nicht, dadurch 4 Monate nicht aktualisiert. Finde Sophos Central seit der Umstellung nicht so gut wie der gute alte Sophos Administration Console. Habe es nur wegen des Intercept X erweitert/umgestellt. Ich kenne den genauen Status der PC und Server nicht mehr, da sie sich von der Maschine zur Central unterscheiden.

              1 vote
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                0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
              • User notification when Outbound Email is blocked

                Please add a feature in Reflexion to alert users when an outbound email is blocked. This could function in the same manner as the existing SPAM Digest/Summary and only alert users a few times a day, or it could send a reply as soon as it is blocked.

                The biggest issue right now is that users will forward an email as an attachment from Outlook and it will be blocked because it didn't meet RFC2183 standards "no filename." That's fine, I'd rather not send non-compliant emails, but the users need to be alerted so they can re-send the email. Otherwise…

                2 votes
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                  0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                • Email Gateway - "Time of Click" Improve features including tracking and reporting.

                  I would like to be able to view a log which shows what rewritten links are being clicked and the action taken.
                  I would also like to be able to have the ability to view the link's destination and also have the ability to scanned the link from the log console to see if the destination site is malicious. Other venders have this ability.

                  1 vote
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                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                  • Export to CSV

                    Is it possible to have the "Export to CSV" option also available under the "Over Limit" tab as requested by our partner? Currently, the export option is only available under the "All Licenses" tab.

                    1 vote
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                    • Inactive Computers

                      Inactive Computers 2+ weeks

                      Can we get the ability to change this as we sometimes have people out of the office for month etc?

                      3 votes
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                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                      • log support ticket

                        Would be good if there was a 'log a support ticket' for Mobile. If you use the main 'log a ticket' option then it gets logged as a Endpoint AV ticket then it takes like a week to get a response and they tell me I logged it under the wrong product.

                        Looks like yet another half baked option where no thought has been put into this by Sophos, like everything else to do with your half baked and broken MDM

                        1 vote
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Install Endpoint Standard (Without needing to install advanced and downgrade it)

                          We have opened a ticket 8377203 for not being able to install Endpoint Standard, the only way is to install Advanced then change the license.

                          Especially upsetting is not being able to do it through command line, an install we run manually we can update the license then and there, as we know we have run it. However something automated by the command line we would never know until we are invoiced.

                          1 vote
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                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                          • Option to disable/change timeout time settings on Central Console

                            Option to disable/change timeout time settings on Central Console.

                            Issues:
                            1. Central console automatically logs off currently logged in user (even if actively being used, not idle). This requires the user to re-log several times a day, and with the addition of 2FA this is quite a cumbersome process to have to repeat.

                            2. For customers who are using monitoring systems, not having this functionality means that Sophos Central will not able to display its dashboard on a network operations center.

                            21 votes
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                              1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Unnecessary Bitlocker Alerts

                              Please filter out bitlocker notifications where bitlocker is suspended and resumed automatically by windows 10 during Windows update process. This generates a lot of unnecessary logs.

                              1 vote
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                                0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                              • Configuration options for Task Scheduler

                                Please provide the ability to select "run task as soon as possible after a scheduled start is missed" from Task Scheduler. Currently the option is disabled/grayed out.

                                1 vote
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Export Alerts

                                  Please provide the option to export from the Alerts page

                                  1 vote
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Scheduled task

                                    In task scheduling of remote scans, the ability to have a scan start as soon as possible after missed.

                                    1 vote
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                                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add archive file type to web control

                                      Add Archive category to web control > file types to allow block/warn when downloading zip, 7z, rar, etc. files as per .exe, etc.

                                      1 vote
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                                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Notepad ++ blocker not working

                                        Notepad ++ is not blocked when i turn on block application in enpoint policy.

                                        1 vote
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                                          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Windows Server 2016 best practices

                                          Highlight in the console and on server pages that Windows 2016 does not disable Windows Defender when an additional AV product is installed and provide links to best practices document for 2016.

                                          1 vote
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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