Our Windows server designated as the Update Cache gets duplicated when we do our monthly Disaster Recovery (DR) tests. I then delete the duplicated machine. The remaining real machine, however, has then lost its Update Cache setting, and I have to reconfigure that.

Allow to change the Authenticator type to USB Flash Drive (UFD) from Central or Bitlocker Management.

For PC and Notebooks without a TPM chip it's not possible to set the USB Flash Drive as Startup Authentication.

Sophos Central Device Encryption Bitlocker Management Startup authentication.

Please add some menus/screen where a mass edit is possible, i.e. show all computers where tamper protection is disabled, or show all computers pending a reboot.
Also, when drilling down to a computer and then going back in the menu clears the earlier select (ie. by name) and all has to be enter again, waiting for the screen to be refreshed, etc. It rather time consuming and cumbersome to work in the cloud console.

As we are needing to report on applications that have been Whitelisted, there is no way at present to export the 500+ applications showing which are blocked or not.

I believe there should be a way to export this list that shows this information for reporting/auditing purposes.

i cannot fine me trouble tickets in the portal. I should be able to see all open support tickets related to my account.

Put an area in the application that shows you which sub-estate that install belongs to. We currently have to go through each sub-estate manually to locate some remote users. If there was a section under the "About" field, we could ask the end user to go there and tell us which would make it easier on us.

I would like to see an integration with Active Directory groups in Server Protection. Just like the one in the Endpoint Protection section. As I would like to apply policies based on Active Directory groups that contain servers.

When quarantined files are uninstalled or permanently deleted from the end point, allow ability to delete the listing in quarantine via Central instead of having to delete the logs on the end point.

We often would find it useful to sort the peripheral report by Last Device, Last User, or Date, especially since the report seems to be generated in a random chronological order

Sophos Central should also integrate an asset inventory of endpoints. Hardware details like processors, memory size, hard disk capacity. Softwares like installed apps, necessary informations to generate a report needed by the management.

Under any whitelists, eg Global Settings, any admin should be able to add a comment to an entry whether it is to allow or deny. Often we see only an IP address or domain name, and after a while no one knows who this entry is for. A simple 'Comment' filed against each entry is all it would take to allow this to happen.

Using the on-premise email appliance, admins can customize the from email, and content on the quarantined digest messages in case users want to login, they can click directly from the email. Please allow this on the cloud - this will be a killer for us that have users that blatantly ignore sophos.com emails because they have no clue what Sophos is.

Our requirement is to generate single report which gives below information. Please work out for a solution to this requirement

User deails
Authentication time stamp(log in and Log out)
Urls browsed
Total browsing time

to be able to find clients by version

Our environment is a combination of Microsoft HyperV and Citrix XenServer. I would love to see Sophos for Virtual Environments supported on Citrix Xen Server!

On the Devices Screen of the Sophos Central Admin console, there is a button on the far right of the main window frame that is labeled "More" which, if selected, displays options but they are all cut off at the edge of the screen. Instead of having the scroll bar appear at the bottom to manually scroll to the right (just to read the option), it would be better if the options displayed after clicking on "More" would actually show up on the main window area thus preventing the admin from having to scroll to the right.

It would be amazing to have 2FA login with your app, using a QR code like it does during setup.

Bei der Richtlinie "Überwachung von Peripheriegeräten" kann die Desktop-Benachrichtigung aktiviert werden. Z.B haben wir die Wechseldatenträger in dieser Richtlinie blockiert. Leider erscheint die Desktop-Benachrichtigung nur einmalig pro Wechseldatenträger beim Client, wenn dieser einen Wechseldatenträger anschließt. Wünschenswert wäre, dass jedes mal eine Desktop-Benachrichtigung am Client erscheint, sobald ein Wechseldatenträger angeschlossen wird.