Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.

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  1. Suggestions for improvement for Peripheral control policy

    Suggestions for improvement for Peripheral control policy:
    - option to export the "Peripheral Exemptions" list to csv
    - filter options in "Peripheral Exemptions"
    - sorting options in "Peripheral Exemptions"
    - sorting options in "Add Peripheral Exemptions"
    - add filter type Computer to "Add Peripheral Exemptions"
    - allow the user to resize the window, so that I can read the complete field
    - allow to filter by time for a date and time range

    10 votes
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      1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
    • Need the ability to create custom roles

      I REALLY need the ability to have more access roles that are more targeted. I have users I want to delete computer from Sophos, but I DON'T want them to have the ability to see policies. There's nothing between Help Desk and Admin that's appropriate. Need the ability to create custom roles and badly!

      5 votes
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • Quarantine digest needs to be configurable to send more than once per day

        Sophos Central's Email Gateway Policy's should allow for more configure options in regards to email messages that are quarantined. Currently, it is not possible to configure the quarantine notification that goes out to all users more than once a day. We are requesting that an enhancement be programmed into the rules for quarantined messages notification allow customers to setup notifications more than once a day. Additionally, some users may want notifications as the messages are quarantined based upon the reason category, or for all categories regardless. Receiving digest emails of messages caught in quarantine sometimes 24 hours after a message…

        2 votes
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          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
        • phish threat suggestions

          Phish threat: It should allow you to send e-mails in a random order (it always seems to go alphabetically). Also, would be good to have the ability to only send e-mails during specified (business) hours. An e-mail at 3am is more obviously fake/spam.

          3 votes
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            0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
          • tracking Sophos endpoint modifications/changes to application and services

            We have seen a number of endpoints where Sophos Central has reported that services are stopped or missing and are unable to determine who is making the changes or when they are occurring.

            request a RFP to be created to request that Sophos incorporate some sort of detailed logging features that tracks who is attempting to make changes/modify the AV program and services.

            2 votes
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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • End user whitelist/block

              It would be great if end users could manage their own allow/block list in their quarantine. I know I can set a allow globally, but there are some of users who want some emails and others who don't. So allowing it globally sends it to all. If a end user could add their own block/allow this would make this issue non-existent.

              2 votes
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                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
              • Confirming my account with Sophos

                I am having difficulty confirming my wish to retain Sophos Protection, but I am having difficulty in using the programs herewith. I am a Home user of my computer and iPhone. Email protection is my wish. Please advise.

                1 vote
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Bug "Keine Update-Caches verwenden"

                  Möchte ich den Update Cache eines Servers deaktivieren, sprich "Keine Update-Caches verwenden" aktivieren, wird das für alle Server und Clients übernommen, obwohl nur das eine System ausgewählt wurde.

                  1 vote
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                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • Master Tamper Password

                    Allow a master password for tamper protection for the Sophos MSP to manage only. It is very time consuming to the IT Manager to have to log into Central to step through everything to get the one time password. A master password that trumps this that is controlled on by the MSP we help the MSP expedite troubleshooting.

                    6 votes
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                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • Able to bypass web control in Bluebeam

                      Web Control not working with Bluebeam Revu 2018. Links presented in pdfs in bluebeam are still able to be opened in its internal browser. The links show blocked in IE, edge, and chrome, so bluebeam is able to bypass the web control.

                      1 vote
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Better reporting for Sophos

                        the "sites" for blocked and warn truncate the url to just the domain. This is not helpful at all. as we block docs.google.com and gsuite.google.com we would like separate reports for each instead we get the following.

                        google.com

                        Computing & Internet
                        Proxies & Translators

                        998 17110

                        BHN\RachelKu (1675)
                        BHN\NicholasMa (1230)
                        BHN\LindseyWh (581)
                        BHN000633\BHN0006331 (483)
                        BHN\ChristopherBeh (405)

                        1 vote
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                          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                        • Record and log more detail in historical events

                          Include more detail about events in historical event storage; such as serial number of device, admin user who enrolled device, what the mobile number recorded was, etc.

                          4 votes
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Real time scanning alert adjustment

                            When Sophos does daily updates, it must turn off Real-time scanning, which sends an alert to administrators. If this MUST be done, then please also send an alert to the administrators after RTS has been restored so we know that no remediation is required. Thank you!

                            4 votes
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                              0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                            • Sophos Endpoint - Hint when hovering mouse over Sophos icon in System Tray

                              [As just posted in Sophos Community before spotting the option of suggesting an idea]

                              Sophos Endpoint - Hint when hovering mouse over Sophos icon in System Tray

                              The on-premise version of Sophos Endpoint helpfully shows as a hint when the Endpoint was last updated, This is particularly useful to know having powered up a machine that has been off for sometime so as to be sure it is properly protected before doing anything else with it. At present, to obtain this simple information when using the Sophos Central version of Sophos Endpoint it appears to be necessary to load the…

                              3 votes
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                                0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                              • Reporting request

                                Is it possible to get a report that shows the same details as the devices overview?

                                The essential requirement is a csv or xlsx sheet with hostname, IP, OS, and Last Active date.
                                Endpoint status and installed Endpoint software are nice-to-haves as well.

                                The information is all available to generate the overview, all that needs to be done is add a report that can reroduce it, or allow an export from the overview screen.

                                2 votes
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Campaign Duration

                                  I set up the training for the whole year. I do this in December of the previous year and then before each months starts, I kick off the training.

                                  I also go and add new joiners throughout the year to the training that has already 'passed'. I close it out @ the end of the year.

                                  In the old Phish Threat, this works.

                                  In the new one, I can not save a campaign unless I assign people and then set a start date. but the end date is only 60 days from start.

                                  2 votes
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                                    0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Email Customization add {Course name}

                                    When I customize the email, it would be great have {campaign name} as an option in the template for the Subject and in the Body of the message.

                                    1 vote
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                                      0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add a comments section

                                      It would be nice to add comments to each machine via a comments section. Especially working on failed installs. A better mechanism for pushing installations would also be helpful--tied into a security AD group mechanism like Ent Console internal push install control.

                                      1 vote
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                                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Change Computer Names

                                        Not being able to change the hostname or select a computer while in a group is just ridiculous.

                                        How are you supposed to find a computer in the middle of 1000 when they share the same hostname? This product needs someone thinking properly about it!

                                        3 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Need to allow larger exports of logs

                                          Need more space for exporting reports! As part of compliance, we need to present reports. I opened a support issue, and they said my export size was too large. I'm only trying to export completed scans, and I've limited my scope to a week, and apparently, it's STILL too large. Can we do something about this?

                                          1 vote
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Feedback and Knowledge Base

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