Provide Email Alerting for Threat Cases, as you do with Events.

During a recent deployment of Sophos Central, I found that the Dashboard and Devices views showed that everything was fine on the newly-installed endpoints when in fact they all required a restart. This info was only displayed in the Endpoint agent on each machine and could only be seen by visiting each one.

It would be helpful to have the option of AUDIT LOG REPORT for Systems with Tamper protection TURNED OFF

Inside Sophos Central it would be great to be able to permission specific Products. For instance we want a certain level of technician to be able to access Encryption but not Phishing Threat. I'd like a way to limit that so at the very least they aren't able to access and create those things. We had a helpdesk user create a new Phishing policy and enroll users in it. That seems like it shouldn't be allowed.

Please allow the ability to change the Product Update Cache Source and the Message Relay from the Endpoint's Summary Tab in Sophos Central Console. Adding a Change Link that brings up all the available cache servers, then selecting the one to assign the client to. (whereby the client is then added to the list of Manually assigned clients for the Relay.)

In Sophos Central Admin > Endpoint Protection > Threat Cases, the default view should be set to New or New/In Progress, and all Closed cases should automatically be filtered out.

There should also be an option form the Threat Cases overview to bulk select threat cases and mark them as In Progress. Currently, cases can only be closed in bulk.

Feature request - It would be extremely useful to have the ability to receive an email that includes the results of a scan manually initiated on a device from the server Devices console.

Die Ortungsfunktion funktioniert nur, wenn am Android Smartphone die Suchmethode "Hohe Genauigkeit" oder zumindest "Energie sparen" aktiviert ist.
Wenn hier "Nur Telefon" aktiviert ist, funktioniert die Ortung nicht und läuft in einen Timeout - siehe auch Ticket 8520916.
Es ist bisher nicht möglich, die Suchmethode von zentraler Stelle (SMC Server, Central) aus zu konfigurieren.
Wäre schön, wenn diese Funktion implementiert werden würde.
Danke.

When Updating the domains and IPS for white listing can you please email your customers with the updated list to make it easier for us to mange our network.

Please give us a way to change the Sophos Central console short session duration. If you stop using the console for a few minutes, you are back to the login page.

Dear Team,

I am requesting to analysis the communication after Rename the Client system name so kindly check with the Automated solution for this issue if in case we having a 1000 number of the machine we can't go to the registry for changing manually for all the machine SO fix this issue ASAP

Thanks

While other vendors like McAfee provide Ransomware protection for their basic protection packs, it would be good if Sophos endpoint security includes ransomware protection as well. When we call endpoint security, it make sense to have both malware and ransomware to be included in the same product coverage under threat protection.

Adding S/MIME functionality as in the Sophos SG series

Allow for nested groups in Sophos Central for Workstations and Servers.

For those who don't use AWS, it would be great if AWS Workload Security under Server Protection in Sophos Central was hidden.

can you not require an email address when creating an account in Central? with MFA not working correctly and blocking certain functions like SVE or ADSync. SVE has to be done with a service account and we do not have mail on SA's. makes it very difficult to create an account specifically for the features that MFA breaks.

I think you have a virus. Or is it just me. I never received the notifications for update or renewal

对于zip/rar/7z文件，能否自动删除文件内的病毒？或者有更好的处理方法？

Currently it is not possible to granular configure the email alerting to select only certain item to be alerted. But it would be useful to enable this to happen so more than one user can get the selected alerts without admins receiving excess emails.