Good Morning! I have been attempting to get in contact with a Sophos representative who can do an overview of our account and discuss aspects of our HITRUST certification endeavor and how Sophos plays into the objectives. I have sent an email to connor.spenny@sophos.com on Jan 25th and again today because I never got a reply. Please advise ASAP shawn.burgess@healthcurrent.org, ISO

Can you please create a phishing reporting add-on for Gmail so that education can use this tool.

Too many SPAM emails are getting though the Sophos filter. If there is no way for Email Central to perform better blocking, there should be an option to quarantine all emails, while blocking "blocked" emails, IPs, and domains and allowing "allowed" domains and emails. This way users and admins will decide who they want to block and allow.

Greetings,

The VIP list and impersonation warning is useful, but it also flags legitimate emails sent from their personal accounts. What needs to be added is a whitelist specific to VIPs so that their other email services they use can be allowed to send inbound without the warning. Thanks

It would make sense that the Sophos Central would also synchronize shared mailboxes with the AD Scnytool. In AD it is a separate OU and so it would also be useful to display it in the administration. Simply add another query option in the tool for shared mailboxes and this new mailbox type in Central.

Currently, an email recognized as HRU is quarantined even if the domain has been block listed. So a HRU is quarantined, while a not-HRU is deleted?
Please adjust your logic: If a domain is block listed, all emails from this domain should be blocked, regardless of HRU or not.

Alot of cool features in this Sophos Central. One downside are trials account/customers that are stuck in the 'Sophos Central Customers' overview. Would have been great if there are an possibility to delete trials accounts/customers without any license linked to it before.

Please can you allow Multi Factor Authentication for both email and/or phone call? We have a shared team account and currently have it set up to an individual's mobile for 2FA, whereas it would be much easier if we could set an email address of the team's shared mailbox or a phone number for the whole team instead of replying on one person. If they go away on holiday, we then cant sign in with that account unless we keep changing it to another individual.

why can't see the domain (website name) in log view (Live ) ???

we want to modify the following wording in the "Corresponding Events" field.
Corresponding Events:

Your administrator isolated the computer
Computer isolated. Contact IT for help

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I do not know if this is possible but you should add a way to view the desktop of a computer or device to see actually what is happening on it. We have a device but we have no idea who is on it or where it is. If we could just see there desktop we could maybe track it.

For Reporting requirements of ISO27001 we need to shedule a summary report on the fist day of the month, for the last month.

Now we have to compile and filter the report manually.

Tengo un cliente que no puede recuperar su contrasena aun cuando el da clip en recuperar contrasena, recibe el mensaje:
Autentication failed, que debo hacer

Can SQL Server 2019 be added to the list of automatic exclusions please?

See: https://support.sophos.com/support/s/article/KB-000035264?language=en_US

The "Manage devices" section of the EAP lists the computer names of the devices, but nothing else. We have many devices with the same name and cannot tell them apart. We only need to assign the EAP to one device - what do I do?

Scottish Gaelic

add email company default disclaimer

It would be very useful if you could block messages with certain languages present. For instance my organization would never receive messages in Chinese or Russian. Having the ability to block messages in certain languages would cut much of the spam down.

Would it be possible to amend the backend email that is sent out during MDM Enrolment?