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Allow search filter in computer list to recognize separate nested group levels. Current behavior is only to match on lowest level but it would be nice if a search would also allow for matching from the top level group name and each sub-group name as well narrowing the search as the group names match.

When an inbound malicious network communication is detected and stopped there is no alert in sophos central only on the endpoint it could be a great information for admin to identify the bad endpoint where the attack was launched thank you

These are my current pain points when adding/removing servers from Server Groups:

1. The option to edit a server group is really tiny, so takes me a while to find it. It has the same hierarchy as the delete option.


2. When editing the group, it only shows the server hostname. This is annoying if multiple servers have the same host name.


3. No option to a server's group membership from the server list, e.g. select all desired servers > Add to group.

Need some feature to easily view the device status from device list in sophos central. Currently, you can only click single device and view the endpoint status of one device at a time. It would be more efficient if we get a feature where the error/status of the devices for those reported as medium or bad statuses can be previewed in the same page.

There is currently no search functionality from within the Sophos Self-Service portal for end users. It is only available through Sophos Central Admin. End users have complained about needing to scroll through every single email in the list to find one. Browser search does not work as the page doesn't load every email unless you scroll. Outlook search for the digest email is not ideal as you are only able to release an email and not approve it as a sender from the digest.

The firewall management, backup settings, alerts and all should use the device hostname as the identifier so we as partners can see which device/customer a task or alert relates to. There is no easy way to cross reference a firewall serial number to a customer quickly to see what actions need to be taken. Also, the firewall management interface performance is extremely slow.

Today this policy will only allow one address (hostname\IP) and this will then be applied to all servers and endpoints in that Central estate. Many customers have devices spread out over many Geo-locations with the need to provide a different proxy server address to different groups of devices.

A resolution here would be to enhance the feature so that a list of proxy addresses could be added to the global policy and a device would know to try the list of addresses to come across one they are able to successfully connect to and cache this result for future connections.

It would be great if when users go a site blocked by policy they would get a meaningful message that will advise them a company policy is in affect and not a "network issue" that caused the site to fail to load.

FIX THE ENCRYPTION!
No matter how much I assign devices to a NO ENCRYPTION policy, this idiotic software keeps trying to encrypt the device.
THIS IS NOT ACCEPTABLE!

I'm a customer to Sophos and the Central Dashboard. I did some initial testing to make sure that items were being blocked by Web Control policies and now i am pushing/installing the client onto all workstations/servers.

I would like the option to clear the database in the Central Dashboard (specifically the Web Control database) so that i have a clear/clean interface once all clients have been installed.

If an admin clicks on Controlled Updates > Control Updates Manually it immediately turns off automatic version updates, which isn't obvious and could be a problem if a new admin is just looking around. It would be great if this page had "Save" & "Cancel" buttons at the top like so many other pages in Sophos Central.

Since APFS rolled out, encryption status on macOS from Central now reads "Encrypted - Unknown encryption method". Apple docs show either XTS-AES-128 or XTS-AES-256 based on hardware generation. Adding these options or just plain "FileVault" as the method should be displayed rather than "unknown". Please and thank you!
https://support.apple.com/guide/security/data-protection-overview-secf6276da8a/web

I have multiple outlet under different sub estate for antivirus. I want to centralize all the firewall and manage together. I heard from sophos support we only able to centralize firewall follow by sub estate. Currently my issue is unable to centralize all sub estate firewall .

A refresh button for each part of the dashboard would be nice instead of having to refresh the whole page to update.

Please allow the ability for users in their self-service portal quarantine to select multiple emails at once to release. You have this ability in the Admin console where I can select multiple emails to release, my end users biggest complaint is the inability to do that and how slow it is to release one email at a time. Thanks.

Nos colaboran configurando en Sophos central el modulo de reportes, ya que al momento de generarlo aparece con zona horaria UTC y no se puede modificar a la zona horaria del pais donde se genera.

I've now run into your terrible tamper protection system not working twice. I can enable and disable it as much as I want, enter the password a million times, and I still can't get the software to disable tamper protection. This needs to be addressed asap.

Can we have the ability to block the default windows "Mail" app.

Windows mail is in there a option but this has stopped working now and only supports early versions of windows 10.