Suggestions for improvement for Peripheral control policy:
- option to export the "Peripheral Exemptions" list to csv
- filter options in "Peripheral Exemptions"
- sorting options in "Peripheral Exemptions"
- sorting options in "Add Peripheral Exemptions"
- add filter type Computer to "Add Peripheral Exemptions"
- allow the user to resize the window, so that I can read the complete field
- allow to filter by time for a date and time range

I REALLY need the ability to have more access roles that are more targeted. I have users I want to delete computer from Sophos, but I DON'T want them to have the ability to see policies. There's nothing between Help Desk and Admin that's appropriate. Need the ability to create custom roles and badly!

Phish threat: It should allow you to send e-mails in a random order (it always seems to go alphabetically). Also, would be good to have the ability to only send e-mails during specified (business) hours. An e-mail at 3am is more obviously fake/spam.

We have seen a number of endpoints where Sophos Central has reported that services are stopped or missing and are unable to determine who is making the changes or when they are occurring.

request a RFP to be created to request that Sophos incorporate some sort of detailed logging features that tracks who is attempting to make changes/modify the AV program and services.

It would be great if end users could manage their own allow/block list in their quarantine. I know I can set a allow globally, but there are some of users who want some emails and others who don't. So allowing it globally sends it to all. If a end user could add their own block/allow this would make this issue non-existent.

I am having difficulty confirming my wish to retain Sophos Protection, but I am having difficulty in using the programs herewith. I am a Home user of my computer and iPhone. Email protection is my wish. Please advise.

Möchte ich den Update Cache eines Servers deaktivieren, sprich "Keine Update-Caches verwenden" aktivieren, wird das für alle Server und Clients übernommen, obwohl nur das eine System ausgewählt wurde.

Allow a master password for tamper protection for the Sophos MSP to manage only. It is very time consuming to the IT Manager to have to log into Central to step through everything to get the one time password. A master password that trumps this that is controlled on by the MSP we help the MSP expedite troubleshooting.

Web Control not working with Bluebeam Revu 2018. Links presented in pdfs in bluebeam are still able to be opened in its internal browser. The links show blocked in IE, edge, and chrome, so bluebeam is able to bypass the web control.

the "sites" for blocked and warn truncate the url to just the domain. This is not helpful at all. as we block docs.google.com and gsuite.google.com we would like separate reports for each instead we get the following.

google.com

Computing & Internet
Proxies & Translators

998 17110

BHN\RachelKu (1675)
BHN\NicholasMa (1230)
BHN\LindseyWh (581)
BHN000633\BHN0006331 (483)
BHN\ChristopherBeh (405)

Include more detail about events in historical event storage; such as serial number of device, admin user who enrolled device, what the mobile number recorded was, etc.

When Sophos does daily updates, it must turn off Real-time scanning, which sends an alert to administrators. If this MUST be done, then please also send an alert to the administrators after RTS has been restored so we know that no remediation is required. Thank you!

Is it possible to get a report that shows the same details as the devices overview?

The essential requirement is a csv or xlsx sheet with hostname, IP, OS, and Last Active date.
Endpoint status and installed Endpoint software are nice-to-haves as well.

The information is all available to generate the overview, all that needs to be done is add a report that can reroduce it, or allow an export from the overview screen.

I set up the training for the whole year. I do this in December of the previous year and then before each months starts, I kick off the training.

I also go and add new joiners throughout the year to the training that has already 'passed'. I close it out @ the end of the year.

In the old Phish Threat, this works.

In the new one, I can not save a campaign unless I assign people and then set a start date. but the end date is only 60 days from start.

When I customize the email, it would be great have {campaign name} as an option in the template for the Subject and in the Body of the message.

It would be nice to add comments to each machine via a comments section. Especially working on failed installs. A better mechanism for pushing installations would also be helpful--tied into a security AD group mechanism like Ent Console internal push install control.

Not being able to change the hostname or select a computer while in a group is just ridiculous.

How are you supposed to find a computer in the middle of 1000 when they share the same hostname? This product needs someone thinking properly about it!

Need more space for exporting reports! As part of compliance, we need to present reports. I opened a support issue, and they said my export size was too large. I'm only trying to export completed scans, and I've limited my scope to a week, and apparently, it's STILL too large. Can we do something about this?