Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Devices in Multiple groups or Device Tags for settings and policy control

    I need a better way to manage a large amount of devices. A device should be able to be a member of more than one group or a tags system should be introduced to tag devices i.e. location , type, preferred message relay server,

    2 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Support SAML2 Authentication

      Support SAML2 authentication into Sophos Central.

      1 vote
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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • Sophos Central on demand Scanning for all endpoints

        It would be very helpful for there to be an option to start an on demand scan for all of my end points. All of my on premises anti-viruses had this option and we used it on occasion when we thought we may be having an issue. This was helpful when two or three computers would have the same virus at the same time to make sure it didn't go unchecked.

        4 votes
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          0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
        • support calls open view

          i cant access the support cases page on sophos central, i can only submit a new ticket and even for that it dosnt give me any user feedback to say your case has been received etc. it should at least send a email so i can track my issues.

          1 vote
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Users/Email Sync from Office 365

            Sync email addresses from Office 365 rather than AD. Sync from AD causes an issue if you have lots of shared Mailboxes, they need to be added/removed manually from the console. Also if you use SharePoint or Teams where users have the ability to create Office 365 groups and associated email addresses these are not added into the Sophos portal so all inbound email is bounced. Also since Sync deletes any manual entries we have to turn it off but that causes issues when we have new starters especially grad programs where 40-50 start at a time, they all needed…

            5 votes
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              0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
            • Add Allow/Block to Email Policies

              Add the Inbound Allow/Block feature to Email Gateway Policies so we can assign Allow / Blocks to certain groups of people. A use case would be an HR email account wants to receive email from all domains for potential applicants while default policy wants to block most free common email account domains to protect against Phishing. Right now, my understanding is, that we can only apply Allow/Block feature at the Enterprise level.

              2 votes
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                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
              • Phish email box for submissions

                I would like to see the capability for the Phish Threat to watch a mailbox for people to forward on phishing emails. Only a small percentage of the people have outlook.

                1 vote
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                  0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
                • Why isn't there an easy way to go to Exclusions and Add them?

                  Why is there no easy way to add folders to exclusion?

                  3 votes
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                    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                  • Do not remove devices of disabled users

                    Have a way to leave the devices assigned when a user is disabled. There are times when a user will be disabled in active directory, but is not leaving the company permanently. When you disable a user in AD, their associated devices in Sophos Central disappear and you have to provision them all over again. There are times when a user goes out on FMLA and is not allowed to access the network, but still has their phone in use. There are times when we disable a user that is terminating, but their device has not been turned in yet…

                    1 vote
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                      0 comments  ·  Mobile Control  ·  Flag idea as inappropriate…  ·  Admin →
                    • System Notifications

                      Based on knowledgebase searches, it appears as if there is no way to customize alert options to allow for either
                      1. multiple people to receive notifications unless they are all super admins
                      2. specific people to get a specific subset of notifications per their role

                      This feels like an incredibly large miss and a hopefully easily rectifiable fix. We genuinely need to have the ability to set and control notifications from this system as quickly as possible.

                      1 vote
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                        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                      • Sophos Central API - Pull Specific User Properties

                        The current API options does not allow for export of "exchange login" username associated with a user. There are other attributes/identifiers that are pulled down, "suser", "source" etc, but "exchange login" shown in each user's account would be a great extra attribute to the raw log. This would greatly assist my SIEM correlation for adding events to a user's session.

                        1 vote
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Help desk users to manage only particular groups.

                          Help desk users to manage only particular computer groups.

                          We want to assign help desk roles that can only manage the group of the country they are on.
                          They are all from the same company with branches in different countries.
                          One admin will manage every location and we want one help desk per country.

                          We have been told by a Sophos technician that this is not possible and we would really need this feature.

                          Thank you!

                          3 votes
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                            0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
                          • Assign Sophos Central portal access permission based on Products

                            There are several products comes under Sophos Central admin portal but there is no way of particularly assigning admin access to product wise i.e - Email Gateway, Mobile Control, Server Protection, etc. Role base management just provide access permission on task base such as Super Admin, Admin, Help-Desk and Read-Only not for product base. It is essential to have this feature as there are different Admins has different scope assigned under them.

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Save and continue option when creating custom phish campaign

                              While creating a campaign, I would like to be able to save the campaign as I go to avoid losing progress if I'm pulled away from my desk.

                              1 vote
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                                0 comments  ·  Phish Threat  ·  Flag idea as inappropriate…  ·  Admin →
                              • Reports

                                Reports: Please Add the ability to see what machines have not been scanned in the last 7 days or time chosen

                                Also please add a report for finding any machines that have tamper proof protection turned off

                                3 votes
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • Scheduled Scan Alerts

                                  Need to be able to set up alerts so that if a scheduled scan doesn't run on any endpoint, whoever's managing the Cloud account knows which machines didn't run their scheduled scan & can follow up to make sure it runs.

                                  2 votes
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                                    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Scheduled Scan Logs

                                    Provide the ability to pull a report/log of the scheduled scan results from all computers. It's not feasible to manually access the logs on over 100 computers.

                                    1 vote
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                                      0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Bug Fix - Firewall name shows serial number

                                      FW Name on the Firewall Management page does not show the actual FW name, it shows the serial number again. Please advise.

                                      1 vote
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                                        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Poor support of macOS

                                        macOS protected devices do not appear to be syncing (at least no where real time). Ex. when requesting a scan or disabling temper protection there is no scan performed on the client and temper protection is not turned off! This is definitely a fail as we have a lot of macOS clients.

                                        2 votes
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • What is the point of paying for your product?

                                          Why is your solution to so many potential infections having us download a free virus removal tool from your public website where it treats me like I am unknown? Why not just incorporate tool that into the product we paid to have as our perimeter defense?

                                          2 votes
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                                            0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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