Peripheral control Email Alert of USB Device connected which included the ID of the device, user and PC

when configuring the email gateway spam and action categories, each category should have the tag and deliver option, and should include ability to customize the subject line tag. Otherwise, this is a very narrow solution and definitely does not work for my company.

Share Security HeartBeat between SubEstates in the same Enterprise console of the company

Sería tremendamente útil poder etiquetar excepciones de periféricos, agregando una descripción personalizada (identificador, motivo de la excepción, etc)

quiero dar de baja la cuenta

Exclude a piece of software from all the application groups. As I have 18 groups and growing this is a long task.

On the detected cases screen, there must be a way to group by user/device/etc. Right now I've got 100 cases that are all for the same user and cause. This isn't functional.

Please add support for Windows 2016 RDS Web and Gateway. (Probably include Windows Server 2019 as well)

Hello Sophos Dev Team,

I noticed under the EndPoint Protection - View Computer Policy Monitor Type, there is not an option to turn off the Alerts - Application (Excel,PowerPoint,Word) was blocked by an endpoint firewall. This reads as a False/Positive that Sophos is blocking an application, when it is only reporting activity. Please allow us to turn off this Alert for our Devices.

Searching for and subsequently deleting devices in this portal is painful at best. The search keeps returning no results once you delete a machine and want to search for another so you have to forcibly refresh the page. Administration is not proving to be much fun as a result. Grrr.

An automatic process to generate new Tamper Protect codes for machines. This could be an hour after one has been used or daily to ensure the user who has given out the code and forgets to generate a new one that the portal will do this for them.

Remove the popup that requires you to click ok every time after clicking "Mark as resolved" - or at least make it configurable. Also when you have turned on the Group toggle - allow multiple lines to be selected and resolved in one hit - this makes this far more manageable.

Having to click 3x to clear each of these 60 alerts I am dealing with is absolutely ridiculous. Does Sophos hate us? Give us some check boxes next to all of these status alerts so that we can bulk reset the alerts.

When login to Sophos Central - use 2fa (send code to mobile)

Need to add auto Exclusions for domain controllers and HyperV in the same way as Exchange and SQL are currently added.
Also Microsoft requires that a default exclusion for all Windows machines be set for the Windows Update DB folder, Group Policy and Win Security folders. It isn't mentioned anywhere if the product excludes those folders on Windows machines as Microsoft request you to do.

https://support.microsoft.com/en-us/help/822158/virus-scanning-recommendations-for-enterprise-computers-that-are-runni

Technical Support Case Current Status

Needs to be a report that shows you which machines have intercept X on them

When i look at managed customer usage, and see 1 or 2 machines listed in intercept X, but non show in the managed section and they are not on by policy, this is resulting in us paying for something we are not using.

Third class service..

The ability to make a remote connection to an endpoint that is in isolation (red) mode from central admin to be able to work on the client if the endpoint is not able to clean the threat making it isolated. Otherwise you need to drive out to the customer as we did back in the 90's.

Inside Phish Threat, we would like to see the ability to sort available users that we are adding to a campaign by: whether the user is a Active Directory User vs. Sophos-Managed User.