Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Template Firewall Rules Pushed to the Top of the Firewall Stack on the Devices

    When creating a template for firewall rules in CFM, you have the ability to select "Create at the top". However, when this pushed out to the devices, it appears on the bottom of the stack making you still have to go and manually manipulate the rules to ********* top. Can we please have an override existing rule stack or something like that to allow us to create rules from templates to the TOP of the firewall stack?

    2 votes
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • Show full path for LoadLib detections

      When Sophos generates a LoadLib event, the name and file path of the .dll file that triggered the event appear in the event log on the local client. However, only the DLL name appears in the Central console record of the event, near as I can tell.

      It would be nice to see the full DLL file path in the Central console as gathering event logs from the client is not always quick or easy, especially for remote clients or if users/local technicians are unresponsive.

      1 vote
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        0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
      • Recover deleted items

        Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

        19 votes
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          1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
        • Include the option to allow/force Sophos Central server client to delete file on linux

          Rather than just flagging a file on a linux machine as 'infected' and denying access to it, it would be MUCH more helpful to provide option in Sophos Central to actually deal with a threat. This could include quarantine or delete. I'm pretty sure the client already has admin/root level access, or could be granted it, so this should be too hard.

          1 vote
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            0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
          • one click block or allow for addresses and domains

            When viewing messages in the message log we can currently block an IP address with a single click. It would save tons of time as an admin if you had the same option to block or allow a sender or a whole domain with one click from that screen. Currently you have to go to the settings page to make those changes which is time consuming in a busy environment.

            1 vote
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              0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
            • Better logging in email gateway

              I recently ran into an issue where all emails from gmail.com were being deleted. I could not figure out what was going on. I called support and they helped me solve the issue which turned out to be a wayward rule. My issue is the logging is so obtuse in Email Gateway that you can't really tell why something was deleted. There should be a simple note on the message as to why it was deleted. Was it an advanced threat, triggered by a block rule, malware, etc. There should also be verbose logging that lets you see the message…

              1 vote
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                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
              • what users are members of multiple groups

                Need to be able to determine what users are members of multiple groups and the groups they are members of.

                1 vote
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                  1 comment  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
                • . It would be great if the console would auto adjust the width, it is a bit of a pain to have to run in full screen with the large monitors

                  To have a web console that cannot auto adjust the width seems a bit lazy for todays programming.
                  It would also be wonderful to be able to set what the initial sort function was, as opposed to last check-in.
                  Manually choosing the columns to display would also be a plus.
                  Other than that, the system is great and we have had very few false positives.

                  1 vote
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                    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                  • API to remove an agent from Sophos central

                    Need an API to remove agents from Sophos central in order to support life cycle deployment

                    2 votes
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                      0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                    • hold time should be less period

                      im on hold for more than 30 min now ???

                      1 vote
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                        0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
                      • Change Company name

                        If I made a mistake in setting up the account, there is no way to change thew company name.

                        1 vote
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                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Support improvements

                          make it so i can reply to an old case to reopen it when the issue isnt fixed

                          1 vote
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                            0 comments  ·  User management  ·  Flag idea as inappropriate…  ·  Admin →
                          • Servers to not auto-update even with new versions

                            We noticed that even though we have the servers to NOT auto-update but to update it manually when we want to, all systems still get security updates immediately to protect them against the latest threats. Which is good….BUT… When the product version expires, any server on that old version will be updated to the next version automatically.

                            This is an real example that we had where the current version will was to expire in Jan 2, 2019. The New version came out on December 11, 2018.

                            Sophos just released a version and giving us less than a month to upgrade…

                            2 votes
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                              0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
                            • We have multiple sites in each of our estates with the same naming convention, in our current Enterprise Console 5.5.0 we can sort these on

                              We have multiple sites in each of our estates using the same naming convention. In our current Enterprise Console 5.5.0, we can sort these on the computer description field and add them to their correct policy groups. However, this is not available with the SOPHOS Central Devices screen so sorting into their correct computer groups to apply the relevant policy realise on been
                              given the correct list of devices from our Desktop Support teams. Is it possible to add a computer description field with the Device page?

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Email Alert Filter

                                Would like options to filter email alerts. Want emails for critical viruses and exclude alerts like "Sophos requires a reboot to install updates".

                                3 votes
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                                  0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                • Controlled Updates

                                  Suggesting some improvements to this existing feature:

                                  Endpoint Protection - Controlled Updates
                                  Go to:
                                  Endpoint Protection > Settings > Controlled Updates

                                  You can control how your computers get product updates below. All computers still get security updates immediately to protect them against the latest threats. When product versions expire, any computers on that version will be updated to the next version automatically.

                                  When a new version becomes available, you can add computers to a list called "Test computers".

                                  When you are satisfied with your testing, you can click a button that says: "Update to match test computers"

                                  Suggestions:

                                  1) Provide…

                                  7 votes
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                                    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
                                  • toggle to reply

                                    We would like the ability to have a toggle for Email Gateway to respond to blacklisted emails telling them their email could not be sent. We have noticed that blacklisted senders do not receive a bounce-back, giving them the impression that their email made it through.

                                    1 vote
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                                      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                    • add notes

                                      We would like the ability to add notes to entries in the whitelisted / blacklisted list.

                                      1 vote
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                                        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Block multiple email domains

                                        We would like the ability to block a whole list of email domains instead of doing them one at a time. This would save a lot of time.

                                        1 vote
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                                          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to determine the SSVM to Sophos Central

                                          Please add the ability in Sophos Central to determine what version of SVE SSVM's are running.

                                          We are currently running SVE 1.2. We will be auto-upgraded to SVE 1.3 at some point. But, we won't be able to tell from the Sophos Central portal without having to go into vSphere.

                                          1 vote
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                                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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