Please allow us to ignore or modify certain types of Alerts.

Searching computers by name kinda sucks.

It only searches the first part of computer names when you type in a partial name. We use computer serial # as the last half of a computer's name but can't search on it. :( I tried using '*' and it doesn't work either.

k, thanks.

Hi,
We unable to browse to http://myvwdrive.atilze.com/ It says that threat was found in this link. Actually this link is for our Sales Team to download the apps for monitoring car performance (recommended by our Car Dealership) Hope Sophos site can release the blocking.
Thank you.

Hey Guys,

Love the new site, took some getting used to but works better !

A feature I'd love to see on the site is support tickets (open, closed, ...)
Right now, the help feature creates a ticket and sends you an email but then it kinda goes into a black hole... until someone from support gets back to you.

Thanks!
Dom

bulk deletion of servers. Or agent retention settings

Why does such a high percentage of clients still fail to update without having to manually go through a process of shutting down the tamper protection and re-installing! Fix the bug...

I want to change my company name to Home.

Please make the columns resizable. We can't see the hole groupname for Server. The same problem is in computer groups an servers.

THX!!!!

When cloning existing policies it would be very helpful if the settings within the policy are cloned to the new policy. As it stands it would appear only the user/computer group section is cloned.
For example, it is very tedious having to manually replicate the settings from a Peripheral Protection policy which contains a large number of exceptions.

need reporting to see which machines have intercept X installed and which don't.

Please add the ability to run SophosClean.exe from the management console as well as the ability to "Run As" so we can use elevated user rights as our users are not administrators of their machines.

Thanks

Kevin

On the Sophos Central Dashboard, it would be helpful if the Usage Summary was interactive. What I mean is that I would like to be able to hover over the red "Not Protected" and click on it and it takes me to a list of those users or devices that are at risk.

When a user is checking their Quarantine items, they might not want to delete or release an email yet... once you have lots of emails in there, it is hard to see what you have read and not read.

So marking emails that have been opened as "read", e.g. change the colour, would be helpful.

So much for Intercept X! Cryptoguard kicked in to protect devices, but files were still encrypted!!! Still have a mess to now clear up. So what is it actually guarding against!

Phone Support should be the default option. Email support is way too slow.

When running scans with Sophos Central, there is not status bar that shows the progress of the scans. This feature would be extremely useful when allocating time and resources to specific issues. This feature existed in the Sophos On-Prem solution, so I don't think it should be hard to do.

I would like to remove or hide the global news screen. It does nothing to make my setup productive and if anything it is annoying

Sophos Cryptoguard is detecting VMS set up on Macs, and quarantining them. We were trying to use Anaconda, and it got quarantined.