Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Deletion of Central Accounts

    If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

    a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
    b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
    c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

    114 votes

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    Under Review  ·  10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to set Email Alerts setting.

    Send alert from only Servers, specific group etc.
    Email Alerts setting should be more flexible.

    323 votes

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    Planned  ·  42 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management

    Addition policy One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management fot IT admin site .

    9 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report of users who ONLY have Base Policy

    This report would tell us who needs to be put in groups to have custom policies applied. If new users are added and someone forgets to add them to a group, then after the fact there's no way of knowing without looking at every user's policies.

    49 votes

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    5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Self-dismissive alerts if the threat no longer exists or if the infected no longer exists.

    Client would like self-dismissive alerts if the file in question (infected) no longer exists (deleted or move) so it no longer appears to be a prevalent issue in the alerts page.

    24 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sophos Central allow for partial search and wildcards when searching for Computers and other items.

    Sophos Central should allow for partial search and wildcards when searching for Computers and other items. This is especially useful when search for computers when you don't know the full computer name or IP.

    23 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to expand Description column for Alerts in Sophos Central.

    The alert description column in Sophos Central is extremely truncated. Add the ability to Expand the columns to read the entire desc.

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Scan all Endpoints from Sophos Cloud

    I think it would be a good idea if you could bulk select protected devices and start and AV scan from the console, we had a suspect email come through and wanted to scan all computers just to be safe, the only way to do this is by creating a policy and applying it to all computers.

    47 votes

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    13 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to use an authenticated proxy for updating and installing

    The ability to set a proxy for updates and installs.

    If a client is using an authenticated proxy the only option is to put in exclusions for our update and amazon server to allow traffic to bypass it.

    Add option to the cloud dashboard or installer to use a proxy to get out to grab the installer files

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to set a proxy for web control/filtering

    Client uses a SOCKS proxy and noticed when they turned off Block malicious websites using real time URL reputation in the dashboard they were able to get out to the internet through the proxy. But when the setting was turned on they couldn't. Also by putting in a website exclusion for the SOCKS IP address resolved the issue.

    Client would like the ability to set a proxy for web control/web filtering

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. endpoint detector

    If an unbundled function that would detect endpoints not already protected by Sophos Endpoint Security and Control software (Cloud edition) were to become available,
    that would contribute substantial revenue to your Cloud organization’s income.

    4 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sophos Cloud to protect Mac Servers

    One of our re-sellers has a number of clients who have migrated from Windows endpoints to Mac Endpoints and love the idea of Sophos Cloud, however the Cloud Server Protection doesn’t support Mac Servers. I Understand
    this can be dealt with the normal non-cloud server protection, however if this was support via Cloud, we’d have a lot more customers migrating instead of choosing other solutions instead of Sophos

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Network threat protection

    How will this new feature address your business requirements?: It’s a missing component to the feature you’re providing. How do I know that your software is blocking the scanner over the network if the software doesn’t alert me to this fact?

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Update policy

    Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customers needs. Can you please complete the below feature request template so we can raise a request with our developers for a change
    to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

    Sophos Partner (if applicable):

    Sophos Product Information

    Sophos Product:11.1.0 Cloud

    Version in Production: 11.1.0 Cloud

    Feature Request Summary

    How will this new feature address your business requirements?: It would be useful to have client access…

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Delete Events Manually

    Please add the possibility to delete manually the events of the events log.
    Request from the customer.

    12 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. pop up notifications

    Users are currently be presented obtrusive notifications when a tracking cookie or site has been blocked. One of the reasons I chose sophos is because of the transparency to users, while this current pop-up is the exact opposite of my goals.
    Example image:


    My users should not have a pop-up notification (or I should have the ability to disable them as an Admin) disturbing them for every single tracking cookie or ad coming from a known malicious location.

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. tamper protection in local policy instead of global

    How will this new feature address your business requirements?: We have some clients who want admin functions locked down, and other that want to be able to disable Sophos Cloud temporarily for testing and software installation.

    Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you.

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Block or Ignore devices that left the company

    Please add an option for devices leaving the company with the Cloud Endpoint solution installed (by mistake, not having possibility to uninstall, theft etc).
    My suggestion would be an "ignore/block" option, where the Endpoint won't be able to update anymore (SAU) and doesn't appear in the console either.

    44 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We intend to modify the “delete” function so that devices have the protection software removed and tamper protection disabled. They will not show in the admin UI (by default) or use a license.

    The admin can recover deleted endpoints in case of mistakes with deletion. To facilitate this, a few core pieces of Sophos software will be left in place, these can be removed by the end user if they wish (the admin would then need to do a full reinstall to “recover” the machine though).

  19. email admin

    How will this new feature address your business requirements?: We have a Security Operation Center that responds to any anti-virus alerts. They require notification to any Sophos events on the endpoints or servers, but should not
    have administrative access to the console. Additionally, it would be nice to be able to grant people read-only access to the console.

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. delay and manage update times and intervals

    Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customer's needs. Can you please complete the below feature request template so we can raise a request with our developers for a change to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

    Feature Request Summary
    How will this new feature address your business requirements?: Minimize international data roaming charges for updates, offer the ability to delay updates by up to an hour or a few (similar to…

    3 votes

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