Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Phone Support Default

    Phone Support should be the default option. Email support is way too slow.

    4 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Status Bar When Running Scan

    When running scans with Sophos Central, there is not status bar that shows the progress of the scans. This feature would be extremely useful when allocating time and resources to specific issues. This feature existed in the Sophos On-Prem solution, so I don't think it should be hard to do.

    80 votes

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    6 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. access to report data for analysis

    it would be handy to be able to schedule regular reports for delivery (daily, weekly, monthly...). I would also like to have additional information reported for analysis purposes (date and time) so I can see trends and highlight problems. (e.g. "webblocksites.csv"). It is really tedious to have to select custom ranges for each report type and download each one for each date range. I know there is a plethora of data captured, how do I best get access to it? The reporting function look nice, but is non-functional as far as analysis goes, and is actually very little…

    6 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow me to remove the Global news window or at least hide it

    I would like to remove or hide the global news screen. It does nothing to make my setup productive and if anything it is annoying

    5 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cannot Use VMs on Macs with Cryptoguard enabled.

    Sophos Cryptoguard is detecting VMS set up on Macs, and quarantining them. We were trying to use Anaconda, and it got quarantined.

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improve reporting to allow user to run custom reports

    A feature that allows a user to run reports on all emails for more than 14 days along with the ability to see what happened with the emails, e.g. scanned, dropped, quarantined etc.

    7 votes

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Troubleshooting Console alerts and SDU process is horrible

    Using MAC OS Sierra.

    By the way, this entire troubleshooting and diagnostic process is not very good. Anytime a user has a problem, the first thing you send it generic information about ports. Then always request the diagnostic which takes a lot of time on the user. I have been using Sophos for over 6 years and this is always the same.

    Please figure out a better way to do this. If I have 20 users with the problem, there is no way I am going to run the tool on 20 individual laptops. That process is not scalable at…

    7 votes

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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable the ability to sort server groups by name or description

    Please enable the ability to sort server groups by name or description. They currently are in no particular order.

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Mac OS local Cache update server

    I am going to have only 100+ macs on the network and need a local CACHE update server. The constant update from all the machines is using all of my bandwidth.

    4 votes

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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Show schedule scan completion in device event log in central.

    I want to be able to see in the logs where the schedule search for the policy applied to a device has completed. I have no way of telling if it ever happened.

    3 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Automatic reporting for Lockdown events

    Currently lockdown events are requested on an ad-hoc basis by the administrator. This is a manual task and can only be performed individually for each server.

    Lockdown events are potentially critical alerts and should be reported in real-time to Central's event viewer (and therefore SIEM).

    13 votes

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    1 comment  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  12. Installer should exit with failed error code when it doesn't install

    You have a number of application error codes such as 153 old installer, however when the installer is running in quiet mode it does not exit with a failed install and pass this code back but shows it has completed correctly which is incorrect.

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to export computer inventory details based on groups

    Unable to take the computer and server inventory details based on Computer Groups from Sophos Central. If would be better if this feature is available.

    3 votes

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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Lousy product

    This is a very unfriendly product for users other than professional IT people. I am spending a fortune getting this to work for me. For every little simple question it is difficult to find an answer. The forum has questions that have been unanswered for months. Do you not monitor the forum to see if people are providing correct information?

    3 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Gestione licenze centralizzata

    Vorrei poter gestire le licenze a livello centralizzato per tutti i sottoambienti, cioè avere un unico contenitore di licenze da ripartire a mio piacimento.

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. AD Groups in Cloud Portal Column width not adjustable.

    The column width when looking at a list of AD Group names is not adjustable and is too narrow to be useful.

    5 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cetral management usability

    Bulk Item actions is needed for management of large clients.
    Also the ability to sort views based on operating system and other properties would be very useful.

    5 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Logs & Reports Link

    Hi guys, under Logs and Reports... it would be nice to be able to click on the violations section which then takes you the detailed report of which violations have occured.

    Cheers.

    13 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Alert condition for pending reboot/excessive uptime

    It would be very useful if endpoint protection could pick up on systems that had either a reboot pending for windows updates, or an excessively long uptime (eg greater than a month).

    4 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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