Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. user - policy report

    New users are placed in the base policy.
    It is not possible to see wich users in the base police are not in any other policy.
    So when I import from AD I get "unmanaged" users (Base policy) and I don't know who..
    A report of users with applied policys would be great!!

    4 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Peripheral allowed: Apple Wireless Network Adapter

    A MacBooks is reporting the event "Peripheral allowed: Apple Wireless Network Adapter (802.11 a∕b∕g∕n∕ac)" several times a day when a users connects to a wireless network. This is the built-in Wi-Fi adapter and is not a peripheral. Please remove this from the event entries.

    5 votes

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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Would like to have the possibility to schedue a task to automatically send via email reports

    Would like to have the possibility to schedue a task to automatically send via email reports

    5 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Display service issues on dashboard

    If there are known service problems (eg backend capacity problems) a notification should be posted to the dashboard.

    4 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Websites

    Would like to see what the websites are that people are going to under policy violators. Since the category like alcohol & tobacco or proxies and translators is generic.

    6 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. False positive with Pulse Secure Teleworking Solution

    False positive with leader market teleworking solution : CryptoGuard detected ransomware in C:\Program Files (x86)\Common Files\Pulse Secure\JUNS\PulseSecureService.exe

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show block message on HTTPS pages

    Hello!
    I would like to make a feature request. On the sophos end point protection web filter, when you navigate to a blocked SSL site you get a message saying the page cannot be displayed rather than the message stating the site has been blocked. This is an issue because our users then think that there is something wrong with their computer, rather than understanding that https://facebook.com is blocked. I called support and they said that currently this is expected behavior. Other web filter services offer a certificate that we can trust through group policy and so are therefore able…

    10 votes

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    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Report on when exclusion are used.

    Can we get reports on when "exclusions" are hit? I had submitted the following to tech support and they siad that it is not an option but recommend submitting to the Dev team.
    "When it comes to "exclusions" for files and directories does Sophos Central log them when they are used? and if so can we run a report on these exclusions?"
    Thanks
    Matt

    6 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  9. Feature request

    I would like to submit a feature request to allow you to change the block message in web control to personalize it for our organization.

    Thank you,
    James

    2 votes

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    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Help text does not match Sophos Cental UI.

    Help shown below does not match what is seen on Sophos Central.

    Ensure the computer where the threat was detected is up to date.

    Although the computer is checking for updates every hour, completing this step will ensure the very latest identities are loaded and give Sophos Anti-Virus the best chance of cleanup where possible. To do so:
    Locate the device in Sophos Central, either under 'Computers' or under 'Servers' in the left hand menu.
    Open the details of the computer or server.
    Click on the 'Update' action button.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Help redirecting to incorrect URL

    When a user is on the API Token Management page and then select Help->Help with API Token Management page the user is redirected to a this URL: http://docs.sophos.com/sophos-cloud/customer-dashboard/help/en-us/webhelp/index.htm#general/AboutSophosCloud.htm

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Verwaltung und Benachrichtigung


    • Gibt es eine Möglichkeit, einen Statusbericht der Clients und Server regelmäßig per Email zu versenden? Wir haben zumindest keine Möglichkeit gefunden, wie man eine Benachrichtigung einstellen kann.
      Dazu gehört z. b. aus unserer Sicht auch der Update-Status der Clients.

    • Es wäre wünschenswert, wenn man für die Verwaltung einzelne Geräte oder Gerätegruppen einzelnen Admins zuordnen könnte. Oder kann man ein Lizenzpaket teilen und einen zweiten Sophos Central einrichten?

    4 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Issues with TPM and Sophos

    Support response is shocking. I've given lots of detail to #7326239 and only had the 1 response since logging the ticket.

    This is causing issues now with many laptops and I need to have someone call me today to have this resolved.

    I can be contacted on pwood@teachfirst.org.uk or 07775735422.

    2 votes

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    0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  14. Events report - make it clearer why events have been logged for web control events

    At the moment event log entries are truncated, and often the important information is obscured so that you have to hover the mouse over to see the details.

    It would be useful if the width of the column could be increased.

    The view I need to look at most often is the web control view, and it would be very useful if it was easier to distinguish between category blocks (with an indication of the category) and malware blocks.

    3 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Events report - don't automatically load events

    The Events Report view is very slow to open because it tries to load all events.

    If it defaulted to having no filters selected, the user experience would be improved because it would open much faster and then you could select the filters you wanted. At the moment you have to wait for it to load, and then deselect all filters, and then select the ones you want, and then wait again.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Role Management using Active Directory Groups

    It would be good if administrative access can be provided based on existing Active Directory Groups as well as individual users. We usually setup and manage groups from AD to delegate permissions to systems. At the moment I see we can only add individual users one at a time. This makes automation tasks when new admins start and leave or change role slightly out of sync with other processes. So if you could add the functionality to add AD groups as admins that would be appreciated.

    15 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Computer search limitations

    Allow computer search on any part of the computer name. Our computers are named my department/division, OS and the last four of the property tag. We don't always know what the machine name is but can always get the tag number. Moving from an on premise where we heavily used this feature to the cloud where we are unable to search using this information is disappointing.

    5 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Send messages to managed machines

    I would like the ability to send ad-hoc messages to my endpoints.

    For example, if a machine has an alert or bad status, i would like to filter my computers in the management console and send a message the presents a toast notification to the end user, prompting them to restart the device.

    Having custom notifications is great but i would like to schedule these and send these to a select audience, i.e. when a machine has a bad status.

    5 votes

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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filtering and ordering of object lists in Sophos Central.

    Feature Request: Please allow more options around list filtering/ordering when viewing endpoints and users. Currently the limitation on only filtering/ordering specific fields like 'name' means that manipulation of objects is extremely limited. Case in point: I wish to remove several thousand endpoints that have not checked in in 2+months due to a laptop hardware refresh. There is no option to order the device list by 'last checked in', and define # of records viewed (50, 100, 200 etc). This slows down volume administration tasks to the point where it takes en extremely long period of time to accomplish a simple…

    11 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. exclude events

    It would be very useful if we could exclude certain events from being logged.

    e.g. my laptop endpoints may log hundreds of "Peripheral allowed: Intel(R) Dual Band Wireless-AC 8260". If I could have an option to suppress this from being logged, it would make viewing event logs easier.

    2 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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