Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Sophos Rollback Migration Script - Inslude Intercept-X and Sophos Clean

    Can the Sophos Migration Rollback script be modified to include the Intercept-X and Sophos Clean Product IDs please KBA https://community.sophos.com/kb/en-us/122211

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Controlled Application Whitelisting from Events Report

    I would like to be able to white-list applications in the Controlled Application monitoring list from within the Global and computer specific Events Reports.

    As is, I need to separately keep track of the applications I want to default-allow, and then go back to the policy to find each and deselect it.

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email Reporting would be great.

    Ability to send email reports and notifications when a user accesses a bad site.

    5 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Roles for the Sophos Central Partner Portal

    Configurable roles in the Sophos Central Partner Portal.

    We need to be able to add engineers who can administer our customers Sophos Central whilst stopping them from creating Trials, etc.

    5 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Check Mac Encryption Status More Frequently

    One issue we have in our organization with Sophos Central Encryption is that there isn't a way for us to have the Macs encrypted until after the user logs in and enters their password in the prompt. Many users are postponing the prompt, and then we need to reach out to the user to enter their password and not keep postponing it. The issue is that when a user does postpone it, it only comes back about once a day or if they reboot the computer. It would be nice to have this pop-up every hour so it essentially keeps…

    6 votes

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    Under Review  ·  0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  6. Change the name of the email sent for Sophos Endpoint Protection installer

    When setting up Sophos Endpoint Protection for our new users, we send the email directly from Sophos, including a link to install Sophos for their device.

    This email comes from "do-not-reply" and is generally ignored during computer setup unless we encourage new users to install it looking specifically for this email.

    I would suggest allowing Sophos admins to customize the name their email comes from, or simply changing "do-not-reply" to something actually noticeable like "Sophos Security"

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ampliar periodo de prueba sobre Sophos Central

    Me podrían ampliar el periodo de prueba de SOPHOS Central se lo agradecería, no he podido practicar sobre el producto lo suficiente.

    Reciban un cordial saludo.

    1 vote

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Barcode Scanning of Recovery Key

    When displaying an encryption recovery key, it would be useful to have a barcode displayed that we can use instead of typing the code manually. This would allow us to plug a barcode scanner into the target computer and just scan the code.

    This is used in Cauliflower Vest https://github.com/google/cauliflowervest

    2 votes

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    0 comments  ·  Device Encryption  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please email the partners with information when Reflexion is down

    This morning all of our clients could not access the Reflexion login page to allow specific senders or access quarantine. We would like to be notified if some of your services are in a degraded state that could affect either us or our clients. An email would suffice, just to let us know that our clients may be experiencing issues with access to their quarantine.

    1 vote

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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Notify end user of need to restart after update

    Good Day,

    I use Sophos Central Admin. Lately I have noticed that updates frequently require a restart to complete. I have no means to enforce this restart short of sending an email request...
    It would be convenient to be able to send a notification through the client or otherwise have the client notify the end user that the computer needs to be restarted.

    Thank you,
    Roger

    20 votes

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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. Granular control over alerts

    Currently system and event alerting in Sophos Central is all on or all off.

    It would be great to have some administrator defined control over the levels of alerts and the specific events that generate alerts.

    Specific Example: Reboot required after software update

    This alert happens rather frequently with the rolling updates of the cloud service and the agile development cycles. It is considered at least by this customer to be an informational event and not one that requires immediate analyst attention. As such the ability to downgrade that event from medium to low would be great.

    Additionally the ability…

    11 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Alert Self-Acknowledgement

    For various conditional alerts it would be beneficial for the alert to self-acknowledge or otherwise close the alert when the condition returns to normal.

    Specific Example: Reboot required after software update

    In some environments where folks like managers get touchy about alert counts this creates wasted time for the system admins and analysts to randomly clean up what is effectively an informational notice on a constant basis.

    Alternately add a time threshold. Informational event for the condition, vs an alert event for a condition more than x days. preferably a configurable time.

    12 votes

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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Product Licensing Column for Devices same as Servers

    With hundreds of devices it would be advantageous to have a column with the License Type in the Devices Page.

    This would allow us to easily find devices that use Standard or Advanced licensing.

    For easy upgrade possibilities. And other reasons.

    In the Sophos Central.Admin pages

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Copy global scanning exclusions

    We would like the option to copy Global Scanning Exclusions from one Sophos Central Customer to another in our Central Admin portal.
    The reason I ask is we service a specific industry, so those exclusions are the same for every single one of our customers.
    It is quite tedious having to add them over and over and over one line at a time.
    Please let me know what comes of this suggestion.

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Alert Categorization

    It would be a great feature to be able to select a page at a time when closing RCAs and / or reviewing events. or perhaps a category at a time, example, I have an RCA Case for DEP (from multiple systems, all of which i know are ok) i have to check 1257 check boxes, it would be easier to be able to select all (or by category)

    2 votes

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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to Organize Views for User and Computer and Management

    I was tasked recently to purge old users and computers.

    It would be a good idea if we did not need to open multiple windows to do this.

    If I select Logs and Reports, Then either computer or user, there we get the appropriate report of what is going on.

    This is great, however, I cannot do a bulk cleanup deletion in either option. If there was a check box to delete the machine and user in the Log's and Reports view, this would help greatly.

    3 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. People and Device Categorized by Groups

    In the People and Devices tabs, selection based on Groups would be very helpful.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    Sophos Central Welcome Email - Expires after 12 hours can this be increased to 24 hours

    18 votes

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Separate "View Details" and "Delete" links when viewing Devices

    On the Devices tab of a User profile, find a way to visibly distinguish/separate the "View Details" and "Delete" links under each device. Maybe even just add a pipe (|) between the links.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Suggested changes

    Hi, can the following please be added features:

    (1) Ability to export configuration for documentation/review purposes
    (2) Ability to show which users are not members of a group
    (3) Ability to align policies to active AD groups rather than users

    Thanks.

    1 vote

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