Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. SAML login support for cloud console

    This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

    108 votes
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    28 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Increased API functionality

    Request from customer:
    A better API to ServiceNow than just sending emails into it would be great. The ability to flip a switch in Central, tell it about my ServiceNow instance and it automatically pre-populates a SNOW incident with all the details of each alert would be extremely useful.

    42 votes
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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Include the OS in the Alert emails

    Request from customer:
    I would like to request that the OS be added to the alerts when they are sent from the Cloud Console. Currently it is just the computer name and user.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Central/Cloud Exclusions - Export-Import

    Please add the functionality to export personalized exclusions for servers and users/clients and then the ability to re-import them on a different server (group) or users.
    In order to facilitate batch export-import of long exclusion lists.

    42 votes
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    14 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Acknowledge option when Web threat is blocked so that the "Web threat" is not counted in Sophos endpoint side.

    Since the access this site is blocked, block event is not High or Medium alert, status is information.There is no acknowledge option in Sophos Central Console or Sophos Endpoint, the "Web Threat 1" has been appeared every time he open Sophos Endpoint windows. No way to clear this alert in client side till the TTL 90 days.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Deletion of Central Accounts

    If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

    a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
    b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
    c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

    92 votes
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    Under Review  ·  8 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to set Email Alerts setting.

    Send alert from only Servers, specific group etc.
    Email Alerts setting should be more flexible.

    297 votes
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    Planned  ·  39 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management

    Addition policy One tamper password per customer site (not depend on one password per computer) on Sophos cloud endpoint because it easy management fot IT admin site .

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Report of users who ONLY have Base Policy

    This report would tell us who needs to be put in groups to have custom policies applied. If new users are added and someone forgets to add them to a group, then after the fact there's no way of knowing without looking at every user's policies.

    40 votes
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    4 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. Self-dismissive alerts if the threat no longer exists or if the infected no longer exists.

    Client would like self-dismissive alerts if the file in question (infected) no longer exists (deleted or move) so it no longer appears to be a prevalent issue in the alerts page.

    23 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sophos Central allow for partial search and wildcards when searching for Computers and other items.

    Sophos Central should allow for partial search and wildcards when searching for Computers and other items. This is especially useful when search for computers when you don't know the full computer name or IP.

    21 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to expand Description column for Alerts in Sophos Central.

    The alert description column in Sophos Central is extremely truncated. Add the ability to Expand the columns to read the entire desc.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Scan all Endpoints from Sophos Cloud

    I think it would be a good idea if you could bulk select protected devices and start and AV scan from the console, we had a suspect email come through and wanted to scan all computers just to be safe, the only way to do this is by creating a policy and applying it to all computers.

    24 votes
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    8 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to use an authenticated proxy for updating and installing

    The ability to set a proxy for updates and installs.

    If a client is using an authenticated proxy the only option is to put in exclusions for our update and amazon server to allow traffic to bypass it.

    Add option to the cloud dashboard or installer to use a proxy to get out to grab the installer files

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to set a proxy for web control/filtering

    Client uses a SOCKS proxy and noticed when they turned off Block malicious websites using real time URL reputation in the dashboard they were able to get out to the internet through the proxy. But when the setting was turned on they couldn't. Also by putting in a website exclusion for the SOCKS IP address resolved the issue.

    Client would like the ability to set a proxy for web control/web filtering

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. endpoint detector

    If an unbundled function that would detect endpoints not already protected by Sophos Endpoint Security and Control software (Cloud edition) were to become available,
    that would contribute substantial revenue to your Cloud organization’s income.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sophos Cloud to protect Mac Servers

    One of our re-sellers has a number of clients who have migrated from Windows endpoints to Mac Endpoints and love the idea of Sophos Cloud, however the Cloud Server Protection doesn’t support Mac Servers. I Understand
    this can be dealt with the normal non-cloud server protection, however if this was support via Cloud, we’d have a lot more customers migrating instead of choosing other solutions instead of Sophos

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Network threat protection

    How will this new feature address your business requirements?: It’s a missing component to the feature you’re providing. How do I know that your software is blocking the scanner over the network if the software doesn’t alert me to this fact?

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Update policy

    Sophos currently doesn't support your requested feature but values your input into improving the product to best meet our customers needs. Can you please complete the below feature request template so we can raise a request with our developers for a change
    to the product. This information is paramount in helping our product management teams prioritize and build new features that address your business requirements.

    Sophos Partner (if applicable):

    Sophos Product Information

    Sophos Product:11.1.0 Cloud

    Version in Production: 11.1.0 Cloud

    Feature Request Summary

    How will this new feature address your business requirements?: It would be useful to have client access…

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Delete Events Manually

    Please add the possibility to delete manually the events of the events log.
    Request from the customer.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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