Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Release date schedule and/or warning email for version updates for Sophos Central managed products

    It would be very helpful to receive an email alert and/or have a place to check for upcoming Core Agent, Endpoint Advanced, etc. updates, both so we can remind our users not to panic when they receive notifications saying Sophos services have been stopped/uninstalled and to restart when necessary, and so we can ensure we are best prepared to deal with any potential issues that might arise during the updating process. The more specific window we can be given, the better, even if we only find out a day (or even a few hours) before it actually happens. An email…

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Block installs and prompt for Admin credentials. Notify on dashboard of software trying to install.

    Block all installs and prompt with admin credentials.... Currently your system blocks known applications... We need the opposite as we cannot control Windows UAC, so we disable it but that leaves the workstation open. Notify on dashboard of software trying to install.

    2 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. Web Gateway Reporting

    In the report view on the web gateway it would be great to be able to see how much data has been downloaded and upload from a particular domain and at a particular time. As right now we can see how much from a domain over time. And we are able to see how much total data a particular time. But it would be really helpful to be able to see how much data from a domain hour by hour.

    3 votes
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    0 comments  ·  Web Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Assign device to multiple groups

    It does not appear that I can add devices to more than one group

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add computers to group in mass

    After installing a few hundred computers, it would be very beneficial to add the computers to a computer group in mass instead of one at a time. I'm not sure why this isn't already an option, but it is something that is really needed.

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. List all users in device information

    It would be useful if the device information in Sophos Central included all of the users and not just the last user.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Separate device name and ip address

    In the Sophos Central device list put the ip address in its own field.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Include the MAC address for devices

    Okay, for software like AV, that has high-level access to devices, I don't understand why the MAC address cannot be captured as an identifier of the device. The ip address is useful, but I would prefer the MAC address as an identifier.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Include OS in exportable report

    The list of devices in the Sophos Central console includes the operating system. Why can this not be included in the exportable report?! If Sophos isn't going to allow for custom reporting, then it should include as much information as can be presented in the device list.

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tamper Protection won't toggle off after Sophos updates.

    It would be nice if run the latest Sophos installer package and it could ignore tamper protection. I have several systems that TP won't stay disabled and so I can't update Sophos without rebuilding each endpoint/server.

    1 vote
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    0 comments  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  11. I manage a domain and individual remote users

    I manage a domain and individual remote users
    It would be great for the dashboard to show stats accordingly, especially for audit/compliance. For example, users in AD MyDomain\Username would be listed in a different dashboard than NON-AD accounts (such as ) MyHostName\Localusername

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Update Cache Functionality is causing installation issues

    Hello,

    The current update cache process is causing issues with the newest client and installations. Due the the update cache not checking the latency of an update cache server and only comparing the bits to attempt to determine the closest cache it could take over an hour just to install the software.

    I started an install today and 12:13 and it didn't finish until 1:42. When I checked netstat port 8191 was connected to a server is Asia when the PC was in the US. I have an update cache server in this building but due to the way we…

    14 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. In non AD environment don't tie usernames to computers

    For organisations that don't use AD it is a pain that a username is created for each computer/user combination. This leads to lots of duplicate users objects. To fix this you could offer an option to create Sophos Central users without the computer name so only one user object for each user gets created.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sophos Installer Changes Release Notes

    Hi, we noticed you changed your installer type and swtiches, this unexpected work on our end. How can we proactively find out about these changes? Is there a forum or mailing list, rss feed etc?

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Addition button to do bulk "update" actions on computers

    In Sophos Central, when you are viewing the list of computers (for example, filtered to show all computers with a bad status) you get two buttons. They are "Manage Endpoint Software" and "Delete". It would be useful to have an additional button that does an "Update", similar to what was available in the on-prem product for bulk forced updates. It's a useful first step for clearing errors.

    5 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  16. remote files

    In Sophos Endpoint managed by enterprise console, there is an option to specify that scheduled scans will not include remote files. In Sophos Central it appears that no such option exists, and exclusions need to be configured manually. An option to exclude all remote files from a scheduled scan would give parity with on-premise management

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mejorar la administración

    Usar este entorno para corporaciones mundiales no es muy práctico para el administrador.
    No se pueden obtener informes por grupo, tampoco se reciben sólo las alertas de los grupos que se administran.
    Los informes no son idóneos para auditorías basadas en la ley SOX de Estados Unidos.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. New Feature Request Please Give Us A Select All Option in Alerts Section in Sophos Central Admin Console

    We are wondering if there is an issue or a future fix for the Alerts section in Sophos Central Admin. Everyday the Alerts accumulate to over 100 on average. We then have to select each one, one at a time in order to acknowlege them or clear them. We are requesting a future feature that will allow you to select them all at one time with one click. Also we have found at times that when you do clear the Alerts and refresh or navigate back to the Alerts Section they all show up again. We then have to re-clear…

    11 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Either give us custom reporting, or give us raw data

    The reporting now is kind of ****. Have to run multiple reports, then csv them, then merge them into a spreadsheet to get anything like useful data. I'd rather have the raw data I can run a Crystal Report on, but would accept properly customizeable reports.

    7 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Complicado gestion con mas de 100 usuarios

    Estimados de Sophos,
    Para empresas con mas de 100 usuarios es imposible gestionarse. Tenemos un cliente con mas de 20 mil usuarios, es impensable poder gestionar tanta cantidad sin alguna categoria o agrupamiento

    1 vote
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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