Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Instant Policy Implementation from Dashboard to endpoint.

    Sophos Product Information
    Sophos Product:

    Sophos Endpoint Security and Control

    Version in Production:

    11.0.0 Cloud (shortly to be deployed in production)

    Feature Request Summary
    How will this new feature address your business requirements?:

    Ability to have the software refresh policies from the server ASAP (e.g. one click, preferably a right click from the icon in the system tray). A typical use case: A salesperson in the company is at a trade show and needs to copy sales info to a prospect's thumb drive. If the Base Policy disables all access to the USB port for memory storage devices and I…

    4 votes
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  2. User Request - Cloud Dasbnboard Group View

    Feature Request - that for all items in the Report menu and Dashboard, the option is provided to view the information only for particular groups that have been set up.

    We have three physical locations, each with their own IT admin. Each admin is only responsible for their own site and will want to be able to see just their own users' and servers' statistics.

    2 votes
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  3. on write scanning

    Be able add ON WRITE as a exception with in the Real Time scanning policy for client machines.

    This is already available for the server base policy

    2 votes
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  4. enable domain search on groups

    We have a number of customers who are adding in groups of computers from multiple workgroups/domains. When you import these, the users are captured in Cloud as "domain\name" but groups are only captured as "name".

    This means that searching for groups can be complicated. One example is a customer who has 5 companies. Each company has an "HR" group. In Cloud, this will show up as "HR" 5 times rather than Company1\HR, Company2\HR etc. which makes searching and reporting very complicated.

    I know we don't support multi domain sync but simply capturing and working with the full group name would…

    11 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remote assistance to endpoints

    Feature Request Summary

    Remote access functionality - similar to AVG Cloud "in the past, and that allows a service provider like ourselves to get a remote desktop screen share with the users device, if AVG cloud
    is installed"

    How will this new feature address your business requirements?: 5

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:

    18 votes
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  6. a way to customize the definition report based on computer name and not time last updated.

    per case 4775436

    ophos Product Information
    Sophos Product: Cloud (most recent)
    Version in Production: (most recent)

    Feature Request Summary
    How will this new feature address your business requirements?: It will allow us to better generate reporting.

    The feature that I’m looking for is a way to customize the definition report based on computer name and not time last updated. When going through an audit (as we are now) auditors want to see a list of computers and the virus definitions that they’re on.

    4 votes
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  7. 1 year report logging to maintain PCI compliance

    per case 4758804

    Sophos Product Information

    Sophos Product: Cloud

    Version in Production:

    Feature Request Summary

    How will this new feature address your business requirements?:
    1 year report logging to maintain PCI compliance
    – please see attachment - page 88, section 10.7 for requirements.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:
    1

    7 votes
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  8. RSOP if multiple policies are applied

    It would be great to see the effective policy for a user, if multiple policies are applied.

    5 votes
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  9. Show scan status in events

    If I start a scan remotely (Scan now), it is not visible if the scan has been started and when the scan is finished. Would be great to see the start and finish time as an event in the Cloud Console.

    15 votes
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  10. Re-Assign Devices to Users

    Once a machine has been added to the Cloud console, a re-assignment to a different user is not possible (at least I didn't find this option).
    Please activate a button or drop-down menu, which allows admins to easily re-assign the machine to a different user.

    5 votes
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  11. Group Based Reporting

    Ability to generate a report based on groups. This will allow reports to be generated and given to department heads to review usage etc. This could include policy violation, web statistics etc.

    26 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. multiple active directory

    Company: Foursys

    Add Support for Sophos Cloud in a multiple instances of AD synchronising into one account?

    2 votes
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  13. Installer Deployment - Update Download

    Partner Request.
    We had a roll-out of 30 Mac's (OSX) and each time, once the installer started the process needs to download additional 120MB, which x30 means 3.6GB of additional "installer data".
    Please find a better way to handle this, by offering an optional "complete-full-installer" with all updates included (of that day/week or month) that can then be deployed locally to all machines, for example with a third party tool and doesn't require to download that many data on each machine.
    Thanks.

    10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. E-Mail Notifications for Customers and Partners

    We have partners asking for the possibility to configure E-Mail Alerting similiar to the SEC. In case of a e.g. malware detection the customer and/or partner should be notified by an E-Mail.

    17 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to gather logs remotely to be sent to administrator email

    Ability to trigger SDU that exists on local client from cloud console. This would then be configured to auto send logs to the registered admin address (or a different address of their choosing).

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to select option to reinstall client

    I would like to request a binary removal tool that is part of the client side installation that can only be triggered by the administrator. This utility will trigger a thorough uninstall and reinstall. This will greatly help situations where there are problematic installations and remote access is not possible.

    9 votes
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  17. We do not want service accounts to be synched with Sophos Cloud

    To reconcile our user base with Sophos anti-virus. We do not want service accounts to be synched with Sophos Cloud. Only specific User OU’s in Active Directory.

    When asked;
    "Firstly, would you want to specify base DN(S) or edit the LDAP query?"
    They have advised;
    LDAP Query

    2 votes
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  18. Multicustomer Tenant/Account [MSP Concept]

    Partners are asking for a single cloud account (not on the partner portal), where they can manage multiple customers.
    Which I guess would mean that the licenses should be taken and then assigned from a pool, that multiple active directory structures can be synchronized for each customer on the same account and not only users can be put in to groups, but also devices, in order to not confuse the customer machines.
    The installers and provisioning mechanisms must be adapted as well, in order to aim the proper group (customer-group).
    ...Sounds like a challenge and a lot of work :-)

    8 votes
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  19. Ability to send messages to managed machines

    From within the Sophos Cloud product, it'd be really useful to be able to post notifications to an end user machine. For example "There will be an unusually large AV update on Thursday - please allow time for this to complete"

    or

    "You can now get corporate email on your Mobile Device - go to intranet.local/BYOD for more information"

    33 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Read Only - User Interface Login With Other Permissions

    Currently there's only an option to add additional administrative logins/accounts on a customer.
    A partner wishes the possibility to add a read-only account, beside admin accounts.
    Maybe other permission levels are desired too.

    17 votes
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