Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Cloning a Policy does not clone the values in the Settings tab

    When cloning existing policies it would be very helpful if the settings within the policy are cloned to the new policy. As it stands it would appear only the user/computer group section is cloned.
    For example, it is very tedious having to manually replicate the settings from a Peripheral Protection policy which contains a large number of exceptions.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Intercept X reporting

    need reporting to see which machines have intercept X installed and which don't.

    14 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  3. SophosClean

    Please add the ability to run SophosClean.exe from the management console as well as the ability to "Run As" so we can use elevated user rights as our users are not administrators of their machines.

    Thanks

    Kevin

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  4. Interactive Usage Summary

    On the Sophos Central Dashboard, it would be helpful if the Usage Summary was interactive. What I mean is that I would like to be able to hover over the red "Not Protected" and click on it and it takes me to a list of those users or devices that are at risk.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Mark Quarantine items as "read" so the user can tell what they have looked at already

    When a user is checking their Quarantine items, they might not want to delete or release an email yet... once you have lots of emails in there, it is hard to see what you have read and not read.

    So marking emails that have been opened as "read", e.g. change the colour, would be helpful.

    5 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. Still not protected!

    So much for Intercept X! Cryptoguard kicked in to protect devices, but files were still encrypted!!! Still have a mess to now clear up. So what is it actually guarding against!

    2 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enable Tamper Protection by Group Policy, not just Globally

    We need the ability to enable/disable tamper protection with a group policy like in on-premise Enterprise Console. Having to do it Globally is terrible.

    We've had a number of instances where initial installation has gone bad -- getting far enough that tamper protection has gone into effect, but not far enough that we can turn off tamper protection for the individual client. Sophos Support has suggested that we turn off TP globally while we complete our rollout. That's ridiculous. If we could turn on TP in group policy, I would have it off in Base Policy to keep it from…

    25 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. Phone Support Default

    Phone Support should be the default option. Email support is way too slow.

    4 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Status Bar When Running Scan

    When running scans with Sophos Central, there is not status bar that shows the progress of the scans. This feature would be extremely useful when allocating time and resources to specific issues. This feature existed in the Sophos On-Prem solution, so I don't think it should be hard to do.

    54 votes
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    5 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  10. access to report data for analysis

    it would be handy to be able to schedule regular reports for delivery (daily, weekly, monthly...). I would also like to have additional information reported for analysis purposes (date and time) so I can see trends and highlight problems. (e.g. "web_block_sites.csv"). It is really tedious to have to select custom ranges for each report type and download each one for each date range. I know there is a plethora of data captured, how do I best get access to it? The reporting function look nice, but is non-functional as far as analysis goes, and is actually very little help when…

    6 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow me to remove the Global news window or at least hide it

    I would like to remove or hide the global news screen. It does nothing to make my setup productive and if anything it is annoying

    5 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Cannot Use VMs on Macs with Cryptoguard enabled.

    Sophos Cryptoguard is detecting VMS set up on Macs, and quarantining them. We were trying to use Anaconda, and it got quarantined.

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve reporting to allow user to run custom reports

    A feature that allows a user to run reports on all emails for more than 14 days along with the ability to see what happened with the emails, e.g. scanned, dropped, quarantined etc.

    6 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Troubleshooting Console alerts and SDU process is horrible

    Using MAC OS Sierra.

    By the way, this entire troubleshooting and diagnostic process is not very good. Anytime a user has a problem, the first thing you send it generic information about ports. Then always request the diagnostic which takes a lot of time on the user. I have been using Sophos for over 6 years and this is always the same.

    Please figure out a better way to do this. If I have 20 users with the problem, there is no way I am going to run the tool on 20 individual laptops. That process is not scalable at…

    7 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable the ability to sort server groups by name or description

    Please enable the ability to sort server groups by name or description. They currently are in no particular order.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Mac OS local Cache update server

    I am going to have only 100+ macs on the network and need a local CACHE update server. The constant update from all the machines is using all of my bandwidth.

    3 votes
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    2 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  17. Show schedule scan completion in device event log in central.

    I want to be able to see in the logs where the schedule search for the policy applied to a device has completed. I have no way of telling if it ever happened.

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  18. Automatic reporting for Lockdown events

    Currently lockdown events are requested on an ad-hoc basis by the administrator. This is a manual task and can only be performed individually for each server.

    Lockdown events are potentially critical alerts and should be reported in real-time to Central's event viewer (and therefore SIEM).

    8 votes
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    1 comment  ·  Server Protection  ·  Flag idea as inappropriate…  ·  Admin →
  19. Installer should exit with failed error code when it doesn't install

    You have a number of application error codes such as 153 old installer, however when the installer is running in quiet mode it does not exit with a failed install and pass this code back but shows it has completed correctly which is incorrect.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Unable to export computer inventory details based on groups

    Unable to take the computer and server inventory details based on Computer Groups from Sophos Central. If would be better if this feature is available.

    3 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
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