Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Tamper Protection requirement

    Tamper Protection needs the ability to set a new password for the whole site. individual randomly generated passwords are a massive inconvenience and time waste.

    23 votes
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    1 comment  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  2. Choice to get old UI back with all products in one screen

    Hi, I don't like the split of my products.
    I had everything in one main start screen.
    Can you give me the choice (though settings for example) to have one screen with all products again?

    BR,
    Menso Heij

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Role and Group Management

    Request the ability to do the following Role and Group functionality:

    * Disabling alerts for OoB Admin Roles.
    * Adding a new/custome Roles.
    * Assigning groups to a Role.

    25 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hire more staff or write better documentation

    I am a Sophos partner and this is the first time we have purchased and sold Sophos Central Endpoint Protection. I have a few simple questions about setup and user etc. I am very frustrated as I can't find answers to some simple questions in your documentation. I have currently been on hold for over 45 minutes with tech support. Not a fun experience thus far.

    4 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add alerting option for Root Cause Analysis activity

    Activity in Root Cause Analysis should generate alerts. I've witnessed on at least one occasion where phishing activity was displayed in Root Cause Analysis for a particular user. It revealed the attack came in through Outlook in the form of a malicious pdf document. The user didn't report this issue, I had to contact the user. They confirmed they received the message and opened the attachment but the content was blocked. In the very least this would represent an opportunity for needed security awareness training directed at the identified user. Perhaps it would make sense to provide the option to…

    6 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  6. Lightweight Workstation Installer

    The current Sophos Endpoint installer is a large full sized install package. This became an issue this past few weeks when new systems did not get the installer because the package file needed to be updated with a newer version.

    I would like to see a different install process for automatic deployments that allows for a lightweight, thin, installer that would install some basic items and then go to either the internet or a defined location on the network to download the installer files. This would not require updating the lightweight installer, but only require me to update the package…

    2 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  7. HiDPI resolution support

    The current UI for Sophos Endpoint protection does not look very good on newer HiDPI screens. The text is fuzzy, and not smooth. The software UI needs to be updated to support HiDPI screens such as the Surface line or any number of devices that now come with 4k screens

    3 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  8. New UI section navigation much harder

    The new UI is much harder to navigate than the old one.

    I keep spending ages looking for a navigation menu option, then realising that I'm in the wrong submenu view and have to go back to the overview.

    At the very least, the 'back to overview' button should be the same colour and style as the nav button you used to get into that view -- at the moment it's almost invisible.

    It needs to be made much clearer which section you're in, and how to move between different sections. You could have symbols for each section in a…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Items in 'Top Malware Downloaders' view aren't clickable

    The 'Top Malware Downloaders' view (Dashboard > Web Stats > Web threats blocked' lists incidences of malware blocks, with the user and machine involved -- but neither user nor machine is a link!

    So in order to see more details of the malware, you have to make a note of the machine name, and then find it in devices or endpoint protection -- when you should be able to just click the machine name.

    3 votes
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  10. Multiple groups

    Please consider allowing an endpoint to be a member of multiple groups -- the number of groups should be *at least* as great as the number of different Central software modules that could be applied.

    I would like to have a group for admin machines (all of which need InterceptX) and also have a group for laptops (all of which need encryption) -- but admin laptops require both and so can't be easily categorised under the current system.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. List groups alphabetically

    Please sort groups alphabetically! At the moment they're not, and it makes finding the right one really hard.

    4 votes
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  12. Show contents of groups (filter by group)

    Please allow us to be able to see the contents of a group. I have one group for my most important machines and would like to be able to at a glance verify that all of them are fine.

    4 votes
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  13. Need clear visual indication of what endpoint software is installed where

    If you have multiple different Central products (endpoint protection/InterceptX/Encryption) installed on different systems, managing what software is installed where is extremely hard at the moment.

    These are things I want to know at a glance but currently can't find out:
    * Which of my systems have IntecerptX installed?
    * Which of my systems have Encryption installed?
    * Has InterceptX been properly installed on all the systems it's been enabled on?
    * Are all the computers in group X protected by InterceptX?
    * Are all the computers in group Y encrypted?

    Please consider adding an icon column to indicate enabled or…

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Central single policy change complaint

    Customer: Domo Tactical Communications
    Contact: Chris Doig
    Case number: 7224433

    This is a Formal Complaint.

    The recent changes to the Sophos Central Administration is a management nightmare.

    Before I had a single department policy encompassing each Sophos Feature / Technology Group.

    I now have 6 Policies per department that need individually managing.

    If I create a new policy for a department from scratch, or by cloning, I have to do it 6 times.

    How on earth did this pass any customer testing or sanity testing?

    Or am I the only customer to have "special" needs in breaking departments down this…

    9 votes
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    0 comments  ·  Endpoint Protection  ·  Flag idea as inappropriate…  ·  Admin →
  15. Encryption status not displayed in Endpoint Protection>Computers view

    In the "Endpoint Protection > Computers" view, why is device encryption state not listed? Its immensely confusing to have similar views but some without important information -- especially as the 'manage endpoint software' button on this view can be used to manage the encryption module!

    1 vote
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  16. New policy interface = 5 times the effort

    The new interface for policy management is far less useful than before. Now we must edit 5 individual policy areas instead of editing one policy with 5 components. The new interface requires we apply each portion of a policy to a user requiring 5 times the effort !

    Please go back to the old view/ method and focus on changes that increase productivity, minimize administration and improve functionality.

    3 votes
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  17. Applying policies in new portal inefficient

    This new portal update requires, if I want to apply a policy to a machine or user, that I go into each individual component of the policy, add the person, save, and move on to the next. This is terribly inefficient and , frankly, annoying.

    7 votes
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  18. "Select All" checkbox at top of Alerts pages

    A "Select all" button or checkbox at the top of the Alerts pages. In some cases there are many informational alerts that just need to be marked as acknowledged, so it would be easier to just check "Select All" and then deselect the ones that shouldn't be selected.

    This feature may be useful to have on other pages with selection checkboxes, as well.

    20 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scan results

    When a scan is finished, all you see in the cloud is "Scan my computer complete". It doesn't indicate anything other than the scan completed, meaning there are no results or how many files where scanned, or well any details at all. It would be extremely helpful if there was more information provided.

    21 votes
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  20. Scan status

    There should be some sort of indication that a scan is running on a computer when it is triggered in the cloud. From what I can tell there is no indication that a scan is currently running or how far along it is, after pushing the "Scan Now" button.

    34 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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