Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. DLP - Attachment file types - Custom List Management

    It would be great if the content of this article: https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/SophosDefault.html

    was sorted in the same manner [with sections] as the screen allowing to create a Custom List for DLP - Attachment files types.

    1 vote
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      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
    • Central Email setup email should log if failure

      Central Email setup email should log if failure
      currently there is nothing that explains why the setup email failed

      1 vote
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        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
      • Check Receipient (name+email) vs People list for spoofed contacts

        Hi, Email Gateway (Advanced)

        We recently received some spam/phishing messages that made it thru email gateway scans (header tests,spam tests, blacklist checks, et cetera).
        The messages went thru because there was nothing abnormal on the headers, nor the sender IPs were blacklisted (yet). However, the header's "FROM" field, which can be manipulated by the spammer, contained a known name but a fake or incorrect email address.
        After talking with support, they said that we should add a rule on the mail server to check the recipient name+email vs our global address book, if the name checks but the email does…

        1 vote
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          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
        • Show sender/file details in Sandstorm reports

          Hi, Email Gateway - Sandstorm Activity Summary.

          It would be beneficial for administrators to have access to some details of the messages and files that trigger a Sandstorm scan.

          I do understand there is such thing as too much information, but your Summary could stay the same, only add the ability to drill down to see the details. I'd be interested in what type of files are being scanned and where they came from (sender).

          Is my humble opinion that adding a little more detail would showcase even more the power of Sandstorm.

          Thanks for your hard work.

          1 vote
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            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
          • Block keywords in the Subject

            We should be able to have certain emails blocked that use certain keywords; such as; ****, bitcoin, or graphically explicit words as well. Please let me know if this is possible. Thank you

            1 vote
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              0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
            • Time of Click allow list not allowing .education sites?

              Time of Click allow list does not seem to allow added sites to bypass blocks.
              Trying to add a website that is a .education and it does not work

              1 vote
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                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
              • emergency inbox release button

                There should be a release to mailbox option for all messages captured in the emergency inbox.

                We had a configuration issue with Exchange (admittedly our fault) that meant some messages were rejected by Exchange but they were still captured in the Emergency inbox. Once we corrected the Exchange configuration, the messages did not auto-retry delivery and we had no way to release them back to the intended mailbox.

                I've also upvoted an option to have a forward/reply feature. It is basic stuff for an online mail filter:
                https://ideas.sophos.com/forums/428821-sophos-central/suggestions/32856199-email-gateway

                1 vote
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                  0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                • Message Summary by mailbox

                  hi, thanks for your hard work on this tool.

                  I would suggest a report where we can see how many messages were delivered, blocked, quarantined, released, deleted, by mailbox. with date and category filters.

                  This would help to quickly identify which mailboxes are not being scanned, for whatever reason.

                  Thanks in advance

                  1 vote
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                    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add Is Not / Is Spam links to Quarantine Summary

                    Hi, I have a humble suggestion.

                    Email Gateway > Quarantine Summary email sent to users:

                    It would be helpful to either add 2 more columns to the message list (Not Spam and Is Spam) or combine the Release (+ not spam) and Delete (+ is spam) actions.

                    if the user clicks on Release+Not Spam or Not Spam, then:
                    1) forward message to not-spam@sophoslabs.com to train spam AI, so no more of such messages are quarantined.
                    2) Release message to user

                    If the user clicks on Delete + Is Spam or Is Spam, then:
                    1) forward message to not-spam@sophoslabs.com to train…

                    1 vote
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                      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                    • Users/Email Sync from Office 365

                      Sync email addresses from Office 365 rather than AD. Sync from AD causes an issue if you have lots of shared Mailboxes, they need to be added/removed manually from the console. Also if you use SharePoint or Teams where users have the ability to create Office 365 groups and associated email addresses these are not added into the Sophos portal so all inbound email is bounced. Also since Sync deletes any manual entries we have to turn it off but that causes issues when we have new starters especially grad programs where 40-50 start at a time, they all needed…

                      5 votes
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                        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add Allow/Block to Email Policies

                        Add the Inbound Allow/Block feature to Email Gateway Policies so we can assign Allow / Blocks to certain groups of people. A use case would be an HR email account wants to receive email from all domains for potential applicants while default policy wants to block most free common email account domains to protect against Phishing. Right now, my understanding is, that we can only apply Allow/Block feature at the Enterprise level.

                        2 votes
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                          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                        • adsync ad sync bug fix for

                          AD Sync Bug - Unable to bind to net.pipe://localhost
                          Fix - In SophosADSyncService.exe SophosADSync.ADSyncService.OnStart()
                          Change:
                          this._serviceHost = new ServiceHost(typeof(ADSync), new Uri[] { new Uri("net.pipe://localhost/") });
                          To:
                          this._serviceHost = new ServiceHost(typeof(ADSync), new Uri[] { new Uri("net.pipe://localhost/Sophos/") });

                          In SophosClouseADSyncUI.exe SophosCloudADSyncUI.ConfigForm.ADSyncForm_Load()
                          Change:
                          this.pipeFactory = new DuplexChannelFactory<IADSync>(this.instanceContext, netNamedPipeBinding, new EndpointAddress("net.pipe://localhost/SophosADSyncPipe"));
                          To:
                          this.pipeFactory = new DuplexChannelFactory<IADSync>(this.instanceContext, netNamedPipeBinding, new EndpointAddress("net.pipe://localhost/Sophos/SophosADSyncPipe"));

                          Binding to net.pipe://localhost is improper and will lead to other services that bind to it improperly.

                          1 vote
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                            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                          • Recover deleted items

                            Sometimes emails get deleted by Email Gateway. Many times it is correct but there are times when it is not. Currently we have no way to recover a message that has been deleted. Rather than automatically dumping them, it would be helpful to allow messages to move to an admin only area to be reviewed and possibly downloaded directly from the portal, or released if it is determined that there is a need. A good example, we had an wayward block rule deleting all email from gmail.com. After finding the issue it would have been super helpful to go back…

                            24 votes
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                              1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                            • one click block or allow for addresses and domains

                              When viewing messages in the message log we can currently block an IP address with a single click. It would save tons of time as an admin if you had the same option to block or allow a sender or a whole domain with one click from that screen. Currently you have to go to the settings page to make those changes which is time consuming in a busy environment.

                              3 votes
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                                0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                              • Better logging in email gateway

                                I recently ran into an issue where all emails from gmail.com were being deleted. I could not figure out what was going on. I called support and they helped me solve the issue which turned out to be a wayward rule. My issue is the logging is so obtuse in Email Gateway that you can't really tell why something was deleted. There should be a simple note on the message as to why it was deleted. Was it an advanced threat, triggered by a block rule, malware, etc. There should also be verbose logging that lets you see the message…

                                4 votes
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                                  0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                • toggle to reply

                                  We would like the ability to have a toggle for Email Gateway to respond to blacklisted emails telling them their email could not be sent. We have noticed that blacklisted senders do not receive a bounce-back, giving them the impression that their email made it through.

                                  1 vote
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                                    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                  • add notes

                                    We would like the ability to add notes to entries in the whitelisted / blacklisted list.

                                    3 votes
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                                      0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Block multiple email domains

                                      We would like the ability to block a whole list of email domains instead of doing them one at a time. This would save a lot of time.

                                      2 votes
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                                        0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Formatting of emails sent to employees

                                        I submitted a ticket previous regarding message functionality where the email tags from v1 of Phish training was not included in v2 of Phish training. I would like to have that included so I can tailor my message to my audience.

                                        Also, I would like the option of an auto enrollment group for mandatory training for new contacts that have been enrolled into our Active Directory.

                                        2 votes
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                                          0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Adding S/MIME at Sophos Central

                                          Adding S/MIME functionality as in the Sophos SG series

                                          1 vote
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                                            0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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