Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Big mistakes in Email Gateway

    Hello,
    we have two suggestions:

    1)
    When we use the recommended sophos List in the DLP with the file types, then in future every Mail with a digital signature is blocked.
    That`s not good, many from our customers with a digital signatur in the mail are blocked from DLP then. DLP should only block the file types in the list.

    2)
    When a important customer is sorted out in Quarantäne as spam, then we want to move him in the allow list. But then we have the problem that every mail in future from the customer will no longer

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. dmarc

    Almost everybody configure its email with SPF, DKIM and DMARC, and almost everybody sets the report addresses on DMARC to valid email addresses. But a lack of tools to analyze these reports make this a waste of resources. Maybe a tool to analyze this reports on Central could turn this configuration on a really useful resource. An alerting system for RUF could be an extra for not delivered emails.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. check spf even if email in customer allowed list

    We need that ALL incoming emails been checked for spf even when the email comes from my custom "allowed" email address.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. add "to" column to quarantine overview email

    please add the "to" or "recipient" column in the quarantine overview email as it is common in the sophos central self service portal;

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support TLS 1.3

    I want to request to enable TLS 1.3 support in Sophos Email Gateway.
    Right now is only TLS 1.2

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  6. better explanation on time of click box something was blocked due to content. the explanation

    better explanation on time of click box something was blocked due to content. the explanation

    Sophos Time of Click protection reports that this web page may contain malicious content. It has been blocked for your protection.
    Contact your email administrator for further assistance

    is not really sufficient to decide why a link should be unblocked or remained blocked and leaves us in a catch 22 situation where if we unblock something that should be blocked it could cause a major impact to the business'

    something more like we found a trojan virus or malware dropper on the page you tried…

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  7. Better spam detection

    Hi, I hope everyone is safe.
    I have a humble suggestion for an Email Gateway Policy.
    While this tool is great at stopping and sanitizing bad spam, there is room for improvement.
    A simple policy, similar to the VIP impersonation list, but for all the protected mailboxes (and users).
    Recently we have been receiving spam with spoofed senders. These messages appear to originate from mailbox users. but a closer look reveals that the From field contains the correct name and email but has a second email address appended. I would think this type of lazy spoofing would be caught with…

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quarantine Domain/Email Address

    Allow ability to quarantine a domain, IP or email address as is possible with PureMessage and other email firewall products.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  9. Geoblocking for Email Gateway

    It would be good if Sophos Email Gateway could have geoblocking supported rather than just an IP list/range.

    I would expect a lot of businesses could easily exclude certain country ranges from email where you would not have business from.

    3 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  10. Self Service Portal Updates

    When users are accessing the Email Gateway Quarantine through the self service portal, users need to be able to sort by column (subject, sender, date, etc) and they need to be able to select multiple emails at once.

    This is already possible with the administrator account but self-service users don't have these same features which makes it a real pain when they need to release multiple emails at the same time.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  11. quarantine summary actions

    In the Quarantine Summary email, give me the additional action options to Always Permit and Block. Saves a ton of time having to log into the web portal to find each email.

    2 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  12. search quarantine

    Provide the ability to search your Quarantined messages. Helpful if you are looking for a message and not sure if it made it past the quarantine. Currently you have to just scroll through the list, very time consuming and counter productive.

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Quarantine Filtering

    please improve the search and filtering on the email gateway quarantine.

    allow order by subject, and filtering by reason, subject etc...

    3 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  14. Test

    Test

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  15. Feature Request: List of active mailboxes - Email Gateway

    Hi,

    To my understanding the amount of Email Advanced licenses Sophos charges companies depends on how many mailboxes have had at least 1 email processed in the last 30 days.

    Could you please add a feature which lists which mailboxes are active and which are inactive?

    If it's possible, could you also add a "Last Activity" column?

    Thanks!

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  16. Your support is TERRIBLE

    Your "support" is embarrassingly bad... If we ran our business like this we would have no customers.

    Phone support: None. Nobody answers the phone. Technical support: I have spent over an hour and a half waiting on two separate phone calls and gave up because I don't think anyone is there. I tried several other options when I called, and even "0" for reception gives me a message saying nobody is there, please leave a message... Seriously? WTF?

    Support via website: Someone emails us back late in the evening asking for a response. We respond when open, they reply the…

    3 votes
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  17. Edit smart banner block/allow sender links. The positioning of them!

    Would like to recommend allowing modification to the positioning of the Smart banner "Allow sender/Block sender" links. For instance, when an email with the Unknown or Untrusted banners show up on a mobile device, the two links are stacked squarely on top of each other, allowing for a slight "Fat finger" event to cause an unwanted blocking. (I would be happy to share a screenshot from somoeone, showing such positioning and why it could be problematic.)
    I would say, move them apart, like maybe the allow at the start of the warning, and leave the block at the end maybe?…

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  18. expression blocking

    Expression Filter, to enhance email blocking.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  19. Staggered Release E-Mail Quarantine

    Hello,
    the release of emails from quarantine of "Sophos Email Gateway" should be possible in a staggered manner as with UTM email protection.
    We want to be able to release spam and bulk, but not suspicious mails.
    With kind regards

    Veit Konhäusner

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make "Message History" searchable by sender

    I would like to be able to order the message history screen by the "from address" looking for potential spam or phishing emails sent to multiple users. Is there a way that can be added or at least an "export all" so that it could be done in a 3rd party spreadsheet?

    4 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
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