Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

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  1. Fehler Mail-Zustellung

    Email Gateway - Domaineinstellungen/Status
    Die FQDN mail.wbv-eiderstedt.de kann scheinbar nicht bei euch aufgelöst werden. Der Log besagt eine korrekte Zustellung von Mails, die jedoch nie das Kundennetz erreichen.
    Nach Festlegung der festen IP 87.139.115.64 ist das Relay funktional.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  2. Central email advanced Sync

    Hi there

    I recently set up 2 installations with Sophos Central email gateway (Our own and one for a customer) and in both cases the AD sync tool was not sufficient. The sync tool only seems to sync users it can find in AD and adds their email addresses but it completely misses groups that are created in Office365.

    To add these mail addresses the admin needs to manually create users in Sophos Central (either one by one or using a CSV import) witch results in a lot of manual work for the admin (especially in somewhat larger company's where…

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reflexion Secured mail should

    Reflexion should show the status of whether an email was encrypted or note and the reason for its encryption.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  4. Soft Block & Sender Confirmation for common public email domains

    It would be helpful if there was a type of "soft block" that we could use on certain domains like gmail.com, earthlink.com, yahoo.com, or aol.com just name a few.

    What I'm suggesting would be similar to a receive quarantine. If an email was received from a sender at one of these domains it would go into a holding a queue and a confirmation request would be sent to the sender. After the sender confirms sending the email, it would be released to the end user. This should help prevent mass phish and SMTP spoof attempts.

    1 vote
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    0 comments  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  5. Central Email changes

    Central Email:
    We just lost a customer because of a weird situation.

    the two AWS IP's that Sophos sends through, one was stuck on the client's hosting provider's "poor reputation" list - which caused 1/3 to 1/2 of their email getting stuck in a "queued for delivery" loop. I beieve that the system should detect rejections as well as delays, and route mail through the other outgoing IP that Sophos has in AWS, it would have avoided this mess entirely.

    Separately, it would be a huge benefit as well to allow multiple MX records, for redundancy on the client end…

    1 vote
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  6. block list

    Allow superadmin accounts to edit an end user's block list on a global basis and not as per individual. Doing so will allow admins to unblock addresses that were accidentally blocked.
    Bring together the block list from all domain users into the enterprise list.

    1 vote
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  7. Need a warning on the impact of deleting user from People list

    Customer complained that there were no warning that deleting a User in Sophos Central "People" list will delete the mailbox for the user as well. They would like a warning so atleast they know the impact of such step. #9072469

    2 votes
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  8. Date selection in quarantined email keeps reverting back to the current day after any activity

    The date selection in quarantined email keeps reverting back to 'Today' If I look at emails from a previous day, and, for instance, add an IP to the block list (or do anything else) once that task is done, the display of quarantined mails reverts back, not to where I was working, but to the current day and then you have to then re-select dates. It would be better if one was taken back to the date you wanted to be working on

    1 vote
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  9. Add Distribution List to Security Policy

    Add Distribution List to Security Policy (instead of just user and user group).

    1 vote
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  10. Spam Filtering Category removed?

    There used to be four options in the spam filtering, I cant remember the name of the category that has been removed (perhaps it was all mail) but the ones that are remaining are Confirmed Spam, Bulk or Suspected Spam.

    I had a separate policy set up for 14 mailboxes that were getting a lot of messages that were not being detected as Spam, Bulk or Suspected. those users liked all their mail quarantined and then to release what they wanted from the Quarantine summary.

    Could that option be restored?

    1 vote
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  11. Azure AD Synchronisation with Sophos Central

    We have several domains and even some users direct on Azure without a local domain. We need all these users (3200 who share the same email domain in O365) synchronized with Sophos Central in order to have them registered as protected mailboxes.
    AD Synchronisation is not working for us due to the above restrictions. The only right way is to sync direct with Azure AD. Right now we need to do manual uploads....

    1 vote
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  12. Email Encryption Branding

    Need to be able to add company Logos and Brand or Co-Brand secure emails. people receiving th encrypted emails think that they are getting emails from SOPHOS and not the actual sending organization

    2 votes
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    1 comment  ·  Email Gateway  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email Log change

    Email Gateway logs now open a seperate screen when you click the subject to view the emails details, this is annoying as when I click back it returns me to the log but my filters are reset, It used to just bring up a pop up box.

    2 votes
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  14. Quarantäne-Übersicht ist nicht vollständig

    DIe Quarantäne-Übersicht beinhaltet aktuell keine E-Mails, die aufgrund von DLP-Richtlinien in Quarantäne sind. Dies ist nicht nachvollziehbar, eine E-Mail mit Quarantäne-Übersicht soll alle E-Mails beinhalten, egal warum die E-Mail sich in Quarantäne befindet.

    1 vote
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  15. Export Mailboxes list into CSV

    I request option to export list of mailbox, group.
    This is very useful function and very basic to have.
    CSV is more than enough

    3 votes
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  16. Allow to manage quarantine in batches over 50

    Submitting on behalf of customer

    Currently with Central Email, admins can only delete or release quarantined emails in batches as large as 50 emails at a time. If you select more than 50 emails in the quarantine it greys out, this is expected behaviour.

    In order to be more user friendly and ease administration users should be able to delete or release emails in larger batches/groups.

    2 votes
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  17. Language in encrypted messages

    When a user sends an encrypted email message by using a keyword in the email subject (such as starting the subject with "Secure"), the email that the recipient gets has instructions in nine languages. This causes confusion and may lead to the recipient ignoring the message because they think it is a fraud. There needs to be some method to choose what language is used to avoid confusion.

    2 votes
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  18. Email Gateway click on option in Logs and Reports

    In the email gateway logs and reports it would be nice to be able to click on the numbers in the columns (i.e. spam, advanced threat) to see what the email was and why it was classified that way. It would allow us to better tweak our policies for other emails.

    2 votes
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  19. Get better support

    You ave the WORST support I have ever worked with in my 25 years working in the IT industry. Takes days, sometimes weeks for a response. Its unacceptable.

    1 vote
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  20. Allow partners access to view allow/block list that is set on a per user basis

    It would be good if MSPs could have visibility of the users own allow/block lists for troubleshooting purposes and to assist end users in creating a per user block / allow list - otherwise troubleshooting missing emails could be problematic if a user blocks a number of addresses or domains and network admins have zero visibility of what the end user has set in the self service portal. This is quite a flaw when compared with other vendors such as Mimecast.

    2 votes
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