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It would be great if there were more options under Logs & Reports pertaining to Web Filtering:

• Top X Bandwidth Usage Offenders


• Top X Websites (not Categories) being Blocked


• Top X Potential Productivity Loss (these would be websites frequently accessed that are potential "time wasters" (i.e. Facebook, Twitter, etc.) whether these sites/categories are whitelisted or not)

"X" would be the number of clients/devices shown in the report. Would be great if this can go as small as 5 and large as 100.

Thank You!

The MFA banner "Passwords get stolen. Turn on multi-factor authentication to keep your account safe." to not display when you have MFA turned on.

Sophos Cloud Portal > Sophos Central > Sophos Central Customers listing page only loads the first 25 clients. If the last client is not at or below the bottom of the displayed screen, additional clients will not load. This requires me to shrink the size of the browser window to get the remainder of the clients to load. Can this behavior be corrected?

When user report that X URL is blocked or X web category is blocked then we check user name log through its activity, option should be available that we can allow that URL/category and its other URL that required to open that website completely for that user only/that group/other levels etc.

Could you introduce 'web intelligence' service like what it does and how it works? I found that this service occupy very much traffic. Thank you.

Our Sophos Console is categorizing the site "gstatic.com" and "baidu.com" as HACKING.
Gstatic.com is Google while baidu.com is the biggest search engine in China. Please update your Internet categories as it's making it very difficult to use the web URL filtering in the current state.
Thank you

Bandwidth Monitor/Usage Report

It would be great if there was a way to fully audit a user/system for All Web Traffic by date and/or time range, then have it output to a presentable PDF and/or Excel Format for a Supervisor/Manager.

It would be great if there was a Real-Time Web Traffic Viewer. That way, we can get a quick snapshot of current traffic and activity for troubleshooting.

Central DESPERATELY needs a "Notes" field added to each host! Hostname and IP are simply not enough to identify a client without having to look UP that hostname. Being able to add asset tag numbers, location, etc. is pretty darn critical to us admins.

I'm having a lot of heartbeat alerts from computers that are going to idle. These is burring all the actual important alerts both on email and the central alerts. Thanks

saml

To have a web console that cannot auto adjust the width seems a bit lazy for todays programming.
It would also be wonderful to be able to set what the initial sort function was, as opposed to last check-in.
Manually choosing the columns to display would also be a plus.
Other than that, the system is great and we have had very few false positives.

Please add support for Windows 2016 RDS Web and Gateway. (Probably include Windows Server 2019 as well)

Searching for and subsequently deleting devices in this portal is painful at best. The search keeps returning no results once you delete a machine and want to search for another so you have to forcibly refresh the page. Administration is not proving to be much fun as a result. Grrr.

If using CWG, clients are looking for the ability to notify admins of pages that are blocked or categorised as a threat. This will help with the administration process and being aware of their environment/network.

Hi,

Feature request:
In Web Gateway when adding blocks on websites, could there be a time/date stamp to know when they were added.

Thanks

Currently there is no reporting available that shows how long a user has been browsing the internet, or particular websites, or categories. This was previously available with the Sophos Endpoint Protection Console.
I have been running web usage reports for years at the request of management and this is by far the most common type of report that is requested. They are not concerned about data usage etc. Plese vote for this and help us all!