To have a web console that cannot auto adjust the width seems a bit lazy for todays programming.
It would also be wonderful to be able to set what the initial sort function was, as opposed to last check-in.
Manually choosing the columns to display would also be a plus.
Other than that, the system is great and we have had very few false positives.

I think it would be greatly beneficial for the system admins who have to use sophos central all day, if the amount of time before logging us out was something we could change.
It gets very frustrating when I have to work in this portal all day, and every 20 minutes I have to put my login in again. Any and all responses are greatly appreciated, thanks!

Please add support for Windows 2016 RDS Web and Gateway. (Probably include Windows Server 2019 as well)

Searching for and subsequently deleting devices in this portal is painful at best. The search keeps returning no results once you delete a machine and want to search for another so you have to forcibly refresh the page. Administration is not proving to be much fun as a result. Grrr.

If using CWG, clients are looking for the ability to notify admins of pages that are blocked or categorised as a threat. This will help with the administration process and being aware of their environment/network.

Hi,

Feature request:
In Web Gateway when adding blocks on websites, could there be a time/date stamp to know when they were added.

Thanks

Currently there is no reporting available that shows how long a user has been browsing the internet, or particular websites, or categories. This was previously available with the Sophos Endpoint Protection Console.
I have been running web usage reports for years at the request of management and this is by far the most common type of report that is requested. They are not concerned about data usage etc. Plese vote for this and help us all!

I'd like to have automated reports sent to an end user based on web activity. This would be especially useful for blocked sites and policy violations. What would also be useful is a report on general web-browsing activity e.g. time spent online etc.

This is the official Department of Motor Vehicles website and should have a sane default category.

URL (www.dmv.org) blocked as part of category: Not Available

Some pages are blocked by Sophos web protection due to SSL errors but there is no indication that Sophos is the cause of the blocking like when a page is directly blocked by the Sophos. It looks like a network error, or a google error or something else.
ERR_SSL_PROTOCOL_ERROR

Allow XG to offload reports to Sophos Central for longer term report storage. This could also as as a way to provide busines executive and drill down report to school leadership as opposed to iView format reporting. IView reports are too technical for most for school leaders and behavior managerd to find what they want. It would be better to provider something more like Fastvue Sophos Reporter school leadership to review.

Need to allow customization on the Website Blocked page in Sophos Central.

In Sophos Central, when an Cloud Web Gateway Agent Logging & Privacy policy is set to "Threats Only", the agents begin showing up in the Dashboard as Inactive. When the Logging & Privacy is set back to "All", then the agents show up again as Active.

There should be a way to reduce logging, while at the same time showing agents as active. I suggest a separate heartbeat thread or connection to register the agent as online, rather than using logging events.

In the report view on the web gateway it would be great to be able to see how much data has been downloaded and upload from a particular domain and at a particular time. As right now we can see how much from a domain over time. And we are able to see how much total data a particular time. But it would be really helpful to be able to see how much data from a domain hour by hour.

The following UI enhancements would be great:

Sort by column name
Search by any column
Export all as CSV
Filter by existing values in each column
Ditch the dymanic loading and use pagination (show 20, 50, 100, All, etc.)

Any of the following would be great:

Export as CSV
Sort by column name
Filter by column name
See notes on screen (vs. needing to hover over site)
Bulk Edit tag
Bulk Edit category

Please add the option to whitelist/blacklist specific executable files on a granular level, and not having to rely on the Sophos database. Organisations sometimes create their own applications, and having the ability to white list these executables is invaluable instead of the current blanket option of :Block,warn or allow.

We were going through these figures for November and noticed that "10,492" warnings were issued and "15,413" proceeded.

We have opened Support Ticket 7789151 which has been closed, as Support requested us to create a Feature Request.