I would like to be able to select all machines on the Alerts tab after you have expanded the list and be able to force an update from there instead of having to click into each machine, click update, and then have to back out of it to do the same for the next machine. We usually have over a hundred failures to update about once a month and it's extremely tedious to have to manually update every machine this way.

in policies for web control, the user list needs to have a these users are excluded list rather than these users are included list.
this is so any new users can have the policy applied without having to have someone babysit it all the time.

Just attempted to use the EAP program for endpoint. Worked on some machines, however it broke all Microsoft surfaces. For some reason no one could connect to wifi or bluetooth. We have to uninstalland reinstall the endpoint after removing them from the EAP program. Just a heads up.

Need to be able to clear "malware in quarantine Cleanup failure" on many machines at once without having to rename events.db individually.

the ability to restart clients, push reinstall of software update to new agent on a schedule.
The ability to push a uninstall script.

Hello,
We have rolled out Sophos Endpoint Protection to a customer using the Email Setup Link. This is the first time we have used this. Some end users were confused over which link to click and attempted to install Sophos Virtual Environment Protection.
It would be useful to be able to tailor the email to exclude this option and also add in custom instructions.

It's necessary to hava a glance on an isolated cliend after synchronised security turn to red, before I release the isolation.

But when the client is in the field and not in the office, it's not possible to check it without teamviewer. And when the user is isolated, he is not able to tell me his public IP to reach him with remote desktop.

The on-premises Endpoint had a way to view and interpret the ALC.log file which was very helpful for diagnosing installation and update issues. Further, knowing what those code events corresponded to made it simple to scan other computers on the network to check for them to see if anything else had errors and what they were.

Having this functionality in the cloud Endpoint would be helpful. Or even a standalone executable that you can open the log files with to interpret them into human readable format.

No me deja borrar un equipo después de haber desinstalado el sophos

Allow custom labels to be added to peripheral device exemptions for easy identification in the event that a specific exemption needs to be removed.

functions like scan , clean up or isolate on the main page where devices are displayed. I would love to select multiple machines that missed their schedule and kick off one immediately or isolate.

We have been using the SAVDI interface for many years now, to check the files that our customers upload into our shop system. This interface is very important for us.
Now we get the information, that the central AV does not support SAVDI. Please bring this product back to your supported products.

Having regex matching in file names for DLP in Sophos Central Endpoint Advanced would be a great feature to reduce false positives.

The Global Settings > Website Management interface would benefit greatly from a few features. Could you please add a column showing the notes added to each entry, so they can be viewed without needing to mouse hover each entry? Also, can the ability to sort by columns and filter by tags be added? This would greatly improve the usability.

Thank you!

We are a media company who regularly download video files such as .mov files, but these are categorized as "Other Executables" in Web Control and blocked. There should be either a "Video Files" category or allow files by extension type as we don't want to allow all "Other Executables".

alot of issues with tiny support

The release notes located at https://www.sophos.com/en-us/support/endpoint-release-notes.aspx do not include every update made to the Sophos client. We sometimes receive emails stating "Sophos has released a product update" but determining which affected operating system is difficult since the current release notes page doesn't always show an update.

Adding a page that is updated consistently every time an update is made available is a feature our organization would get value from.

could a status show for a device when a scan is being run?

Peripheral Control - Allow external devices to draw power whilst being blocked from communication via Peripheral Control Policies.

The ability to add exclusions to computers and or servers individually instead of having a global exclusion or setting up a policy for each server for one exclusion.