There needs to be an easy way to determine the installed endpoint software version of each device from within the admin console. Right now it either says up-to-date or not, but that's not enough in some cases. For instance, I'm needing to be able to remotely know if our mac endpoints have installed version 10.0.4 yet to know if we can upgrade to OS11.

Hello Team,

Sophos central admin portal show wrong information on last user of device.

GSGLPT-162 Last &current user is pankaja but it shows rams.

Please check & resolve this sync issue.

Thank You.

In the Server Protection Dashboard under Servers there is a particular tab named "APPLICATIONS".

It would be very nice if this feature is added to the Computer Devices as well!

Thank you!

How much longer till our laptops (Mac) are covered by Big Sur?

We(Admins) need the ability within Sophos Central dashboard to see the version of Sophos installed on Apple / MacOS devices. Adding a column to the table of devices would be a great bonus as well so we can export a report.

This is useful for Admins to properly support users and account for the devices to see which one's need updating or out-of-date.

Currently Window's computers shows this information clearly already.

I've gone over this with Sophos support to see the version of Sophos installed on Apple / MacOS devices, and THERE IS NONE.

It'll be good if we disable any person for receiving mail alerts that mail id has not to get any mail alerts for all the policies and rules, as we are disabling the user in mail alerts(In Main dashboard of Mail alerts page). As of now we are getting mail alerts from DLP policies where the admin disabled in mail alerts section.

Allowing application by SHA-256 would be great as it is more consistent than allowing applications by path.

Hi, we just move to Sophos, it looks very good. One point that we would like to be included, is a URL category test, this is, a test place where we can put the URL and get a response with the Category. Most of the URL filter solutions has this test tool.

We are looking to disable TAMPER protection via a group of machines at a time in a Policy.

Please, please make it easier to make an exclusion. It is a real pain ********** to find which of the 9 types of exclusions you have to take to fix something. Please just make a button in the RCA-tool where you can simply 'allow' an application.

Hello,
Could you please add the ability to the endpoint agent GUI to pause and cancel/stop the scan process as well as showing its progress (what's being scanned), ETA, time elapsed, file number (432 of 145,234), etc.
Thanks.

Device exclusions cannot be given a name so that they are easy to find again later.

Fingerprinting JA3/S using SHA256 for threat search would increase hunting capability because it's a moderate to high confidence indicator.

I Need to totaly remove this software HELP is like a Viris hakaing me

Hi,
Your Support login page is not working. https://support.sophos.com/support/s/?language=en_US#t=SalesforceArticle&sort=relevancy
I am not happy as a sophos customer.

Hello,
We usually look for computer per serial number, but Sophos dashboard does not show the serial number. CSV export does not export the serial number.
Can you improve that?

If not, we will not renew our current subscription, because it's too much of a hassle to look for a computer per it serial number.

Best regards,
Laurent

Please secure the Sophos Endpoint application installation from package. It should ask for any type of authentication / password before or during installation. device should not be registered on Sophos central, if authentication failed.

I am requesting a basic feature enhancement. I am seeing alot of endpoints that are having issues updating or services shutting down. I was told that I would have to spend money to upgrade my service to have the ability to run a remote (from central) uninstall of the product or some sort of repair. I am requesting that ability on central for all endpoint subscriptions since that was the reason why central was established. Thanks,