When we White list some external device at sophos central admin Peripheral Control its showing only device instance ID. if it is possible to TAG those white listed devices Instance ID with user names, then it would be better for central ADMIN to locate device for next time search device details.

Support process is terrible. Its impossible to get support. I called the support number and waited on hold for 15 minutes to then have someone hang up on me. I called back and waited on hold for 52 minutes with no answer. I tried the chat option while on hold and after about 20 minutes the chat told me that no technicians were available and to try back later. I tried chat again later and got the message.

Get some support staff who actually do their jobs

DLP features are lacking protection CLIPBOARD channel. This is important to prevent user copy paste sensitive data

good morning.

there is a sophos central client to protect Micriosft Surface.

I have tried to protect it with the enpoint protection agent but it marks me that it is not compatible with the architecture.

thanks for your answers

Much better native Microsoft support especially office 365, azure and Microsoft store, we need Microsoft Authenticator asap !

Would like to determine which IP address show in Client Devices. Have end users that use vms on their PCs and Client Devices is showing the IP address of the VMs instead of v-host.

A device report that includes a column for serial numbers will be very helpful

Link device profiles with user profiles so that devices and device-Owner email addresses can be spooled in a single report.

Offline setup for clients from a server that does not have direct Internet access

Nachträglich Update Caches einbinden

Einen neuen Update Cache einrichten und vorhandenen Endpoints zuordnen.

I would like to see application Exclusion based on Publisher Certificate.

The checked checkboxes in the Detected Threat Cases part of the website will get lost when you misclick on a checkbox and go to a case. When you go back to the Detected Threat Cases all your selection are gone. Please make multi selection better.

We need the ability to import exclusions into Sophos. When transferring from another product, this can be extremely time consuming.

Speeds drastically decreased when Sophos is enabled. Pipe in is 500/50 and we only get 160/50 hardlined. Confirmed this by disabling Sophos and then get near the 500/50 rate. Tried opening a ticket in the portal and continue to get an error submitting the ticket request.

display when computer have been updated and need to be restarted in sophos central. then give the admin the ability to force sophos to restart a computer in possible.

for the auto isolation feature create default global exclusions that can be turned on/off for common remote desktop programs so that techs can ahead and connect to these computers to do troubleshooting.

common remote desktop programs should include:

windows remote desktop
dameware
dameware remote everywhere

under the logs & reports for computers for the last scheduled scan column it show the date and time the scan ran. additional it should include the results such as "no viruses detected or viruses detected".

then when you click on a computer under it's agent summary it should display the date and time the last virus scan ran. additional it should include the results such as "no viruses detected or viruses detected".

give us the ability to run a virus scan on multiple computers at one time. we should be to either click a select allow computers under the devices or select individual computers and then be able to click on a button that is called run virus scan now.

Allow us to have multiple scheduled scanning under the threat protection policy instead of just having one scheduled time.