Instant "Sync all" Autotask Integration
When pushing the "sync" button in the Autotask PSA integration, no newly created items appear in the table. The "sync" button does not a FULL sync. A full sync is only done once per night. Why is that? When i push the sync button i assume, that all data is synced and not only some. My example: I´d like to map a customer and its contract in the integration. If it´s about a new contract i create it in autotask. After that i push the sync button in the integration but the newly created contract does not show up. On the other day it shows up. I don´t understand why i have to wait a whole day after i can map the newly created contract. Why is there a "sync" button at all? Please do a full sync when pushing it so i don´t have to wait a whole day before i can go on with mapping the customer / contract.