Change color of Sophos System Tray icon based on its state
Change color/symbol of Sophos System Tray icon based on its state (for example):
- blue = normal state
- green = client is updating
- orange = reboot required / unusual client state
At the very moment, the enduser does not know anything about the state of its client at one glance. Even the last update status cant be found by an end user.
As a reseller we receive many support calls: "My PC stalls. ..." When analyzing the "problem" the last update time of the Sophos Client matches the time of the "problem". If the tray icon would change its color when updating, the enduser would be informed about the updating state and no support call would be received.
When hovering with the mouse over the tray icon a (really) informing hint (reboot required, service xyz not started ... ) should be shown.
When a reboot is required to finish the update or malware removal process the color should change to an "altering" state. The end user would be able to notice the requirement and would be able to react on the situation either by simply rebooting (power user) or calling it support (normal end user) to fix the situation.