Choose which events to receive via email (not only alerts)
Alerts can be received via email. Sophos only sets these events as alerts, which are not automatically resolved by Sophos.
But some events may be crucial, such as:
- Someone tries again and again to open the same blocked websites
- A Virus/Ransom Ware was blocked by Sophos
For now you have to look into the Events Report in the Admin Center of every single customer to get these information,
which is quite time-consuming, especially if you have a lot of customers.
A Feature that allows you to choose by yourself, which events you want to receive via email, would save a lot of time.
Chris Shay commented
This! Just had this issue where a user opened a zip file days ago and we did not find out until today. Sophos blocked the file from reaching out to a website but never cleaned up the actual file or emailed us about it.
Brian Dixon commented
I was looking for this feature today and was very disappointed to find there are no other email alerts or reports that can be setup. I looked for a while thinking "There is no way this is the only email alert they have..."