Many improvements needed to Sophos Email Gateway
Improvements to Sophos Email Gateway
Got the below message from a client in ANZ:
Unfortunately, there were certain features missing in Sophos Email that I use in Trend Micro HES. For this reason, I renewed my HES subscription for another year.
Below is my feedback
1. There is no option to set custom policies. For e.g. we have set custom policy to filter emails using keyword expression in subject and/or body
2. On HES, we have set email notifications when email gets quarantined for certain policies so we can quickly release it – I couldn’t find such option on Sophos Email
3. Not a deal breaker, but it would be nice to be able to set a default TLS policy to “Opportunistic”. So, if peers support TLS, emails will be encrypted and unencrypted for those that don’t.
Allan Wills commented
Agreed, needs to be redesigned for technical people using the product... not end users.
Darren Carroll commented
Yup - it's a terrible product. regret purchasing. All the limitations and improvements required would take too long to list.