Sophos Central

Suggest, discuss, and vote on new ideas for Sophos Central. The unified console for managing your Sophos products.
Please raise all product releated feature requests in the respective product forum

Suggest an Idea for Sophos Central...

Check both 32 bit and 64 bit winhttp proxy settings

When installing the endpoint protection from Sophos Central, the Sophossetup.exe program fails with an Internet connection issue if the Internet Connection is through a proxy server and the client is Windows 7, 64bit. The reason is that Sophossetup.exe checks for a Winhttp proxy setting and in Windows 7 there are separate 32 bit and 64 bit proxies; on Windows 10 they are the same. Sophossetup.exe, being a 32bit program only checks the 32bit proxy, whereas in most scenarios, if the Winhttp proxy is set, it will be to enable Windows update, and on 64bit versions of Windows only the 64bit proxy will be used. Could Sophossetup be changed to either check both proxy settings if one fails, or to check the SOCKS proxy as well, before failing the connection.

1 vote
Sign in
(thinking…)
Sign in with: Facebook Google Sophos Features & Ideas Laboratory
Signed in as (Sign out)

We’ll send you updates on this idea

John Kingham shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

0 comments

Sign in
(thinking…)
Sign in with: Facebook Google Sophos Features & Ideas Laboratory
Signed in as (Sign out)
Submitting...

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.