Master Tamper Password
Allow a master password for tamper protection for the Sophos MSP to manage only. It is very time consuming to the IT Manager to have to log into Central to step through everything to get the one time password. A master password that trumps this that is controlled on by the MSP we help the MSP expedite troubleshooting.
Stefan H commented
If you all can vote this same idea, there would be a bigger chance to get it investigated by sophos.