Sophos Agent Removal Tool
We need a tool to remotely remove Sophos agents.
This needs to be made available
We need the removal tool please. Why is this so complicated?
Please make a tool for a clean Uninstall in windows.
I am the IT Manager at a small school, (500 PC's) and we recently moved AV products to use Sophos Endpoint Protection for our Windows PC's. We have had a couple of PC's didn't install the new Sophos software correctly. The Uninstall process "fails", and their appears to be no other option than the MANUALLY removal of the software via a reboot into SAFE mode.
Our previous AV software had a "Removal Tool / Program" for exactly this reasons / purpose, (as install / uninstall problems are not unheard of !) and I am more than a little surprised that Sophos does NOT have this facility / utility / product.
(If I had discovered this information BEFORE my school selected Sophos as our next AV product, I can tell you that I would have recommended / chosen an alternative AV product).
I agree, we shouldn't have to boot into safe mode and edit the registry to uninstall the program. It's this kind of thing that makes me not want to use sophos.
We shouldn't have to boot into safe mode and edit the registry to uninstall the program.
Hasan AYDIN commented
We are on almost end of june but still no sophos auto removal tool..We can't explain it to customers for "how sophos cannot provide any auto removal tool and still suggest batch file..which useless file.. "
How is this NOT a feature, and why after a year has there been no movement on this?
#612 on the list of ways in which Sophos will let you down ...
NUYA DMN BUSINESS commented
YESTERDAY! THIS HAS IMPACTED ALL OF OUR WINDOWS 7 MACHINES!
Jeff north commented
OMG, I can't believe this does not exist.
It is incredible all this ..
We have an implementation of more than 1000 computers, and the TP password is unknown. It is not serious that there is not a tool to at least uninstall or enter the password of the TP to make an installation. This client is from the government, and it is very likely that he will take legal action because an installation is not finished, in which Sophos himself prevents doing it.
Tim Collins commented
Please let us have an uninstaller
Our enterprise has decided to go to another vendor this year
To stand any chance of us coming back, this is required urgently
John Fry commented
Obviously taking into play both admin rights and anti-tamper, it’s imperative that this is a silent uninstaller.
There shouldn't even be a vote, this is a must if you want your clients to upgrade to newer release part of migration tool. Even every enterprise AV that I know has a removal tool or some way to remote deploy/redeploy an agent.
Wieso wurde das noch nicht umgesetzt bei 542 Votes ?
I used a batch command to remove the same at my customer end and if the community wants then i would share the same on comment section. It was tested just 2 months back and since then no significant release has been made.
Long overdue. Even in upgrades Sophos fails with old / broken installs.
Narender Singh commented
it's required if we have to be on top of competition. they always leverage their removal tool.