"Packaged" Endpoint Installer
Desperately need you to bring back the full offline installer. Deploying the install amongst multiple endpoints is not feasible with our bandwidth.
you have to use tools like Paramundi for "Real" Sophos Remote Deployment. It work's very nice with it.
Instead you can only use scripts or something like that.
You can use parameters and the "cache" function to deploy without 1300 single Downloads of 300MB for setup. Cache discussion:
But you have to remember, when installing 1.300 clients, if already old Sophos is there, you may have to roll-out registry tweaks too because of tamper protection.
In addition, from 1.300 clients i'm sure at least 25% (thats over 300 clients!) needs manual hand on because some service is not there, rights problem and whatever...
So i would suggest to rollout in stages. 50 Clients, then next 50 and on to see if it works before you start rolling out to more amount of clients at same time. And never forget to make your exclusions and all kind of that.
Luis Fallas commented
Does anyone have any way to get the installer agent offline?
I need to deploy 1300 computers, which is the best way?
Telling us that the offline installer still needs a small bit of internet is probably the dumbest comment I have seen so far from a Sophos Admin.
The fact that you see many of us asking for an offline installer, then blowing us off by telling us that we really do not know what we are asking about and that you are much smarter than we are. That is pretty arrogant.
We need an offline installer and we understand why we need it. Just because you do not, does not give you the right to basically refer to the rest of us as incompetent.
Maybe you should walk in our shoes sometimes.
Jon, it is really frustrating that the first comment of sophos for the idea "offline installer" is - "it's not a offline installer".
It's the same if the moderator of a dancing show says "we listen to music, but we dont't dance here".
Your clarify absolutely dont sounds like what - we customers and partners - meant with the title of this idea.
An installation package with additional parameter for the existing installer for a cache location is really not what a offline installer does and on other side it's already possible to install from cache location (see the link two posts before).
An offline installer provides a graphical gui where computers can be selected or imported (via Windows Network Discovery, Active Directory Import, IP-Range, csv file) and so on. Then the "install button" is pressed and the machines are deployed. If a machine was not reachable while first attempt the installer try again for x times after elapsed time of x in between. - thats an offline installer. Tell this to your developers.
Btw, it's absolutly okay to receive actual policies via internet, but after! first time installation. At! first time installation they should be that from the time the installation was created (meaning of offline). If not sure, make an selection for this question in the gui.
A 4 minute search shows who already can do clean remote installs:
Indeed it was hard to find someone who cant do it - except sophos.
I really can't understand why the compared high priced sophos can't do...
And of course, the list above are our daily competitors.
You make the selling hard for us...
I just revised the title to clarify it won't be an "offline" installer- a small amount Internet access/data will still be required. It will mean that the vast majority of data for an install comes from a local source (e.g. USB stick, network share). The Internet connection will be required for the endpoint to register with Central and get policies etc.
We have a team working on this now and the initial estimate is that it will be available in October, though we will of course release earlier if it is ready sooner.
The implementation will be:
1. The installer will have an additional new command line option to point it at a specific "cache" location (local or network path).
2. The installer will retrieve a list from the Internet of the current files it needs. It will first try the local cache for the files it needs.
3. If any files are not present in the local cache it will still transfer them from the Internet. This is to avoid installs breaking if even a minor update has been released since the cache was populated (for most customers, this means within a few hours). In the extreme, it does mean an install would succeed even if the entire cache was obsolete. It also accommodates installing different versions/software components across different Windows versions, where there may not be a 100% overlap in the file set required by previous installs.
4. If the installer has to download files as they weren't in the cache, it will try to put them in the cache so that it is up to date for subsequent installs. If it can't (e.g. read only cache location) then it will just continue installing.
5. The installer will not remove files in the cache; it does not have a way to determine what is not useful to other installs (different OSes, components installed, controlled updates etc).
6. Creating the cache will involve running the installer with the same cache switch on a machine with suitably quick/available Internet (or update cache) access. It will not find any of the files and so download them all and put them in the cache folder- effectively point 4 for all files.
We will also try to find a way to get files to create the cache from an already installed endpoint (i.e. without installing), but have not yet verified if this is possible. We will clarify when the capability is released.
I second this. In our case these are remote branch locations with poor connectivity. The full fledged "First time" installer will go a long way.
Meanwhile almost one a half years are passed and still no "real" offline installer. We are not interested in caches and workarrounds, just provide a real usable remote installation utility like all the others have.
How long should we wait.... additional 2 years?...
And of course - this is a mess... "offline install" while we have to copy all files manually - Really? - Come on make a program that does this and starts setup.exe afterwards. How hard this can be for development experts?...
If you are not able to do so, contact us, give us 8tsd euro and wi will do it for you within a month ^^
Fred Nerk commented
please pull your finger out and fix this!
I cant believe this is still not available.
We, your PAYING CUSTOMERS need a proper offline installer for Sophos Cloud.
the currently available "Full Installer" is not a full installer, so why call it that?
Need offline installer for Sophos central as slow internet connectivity is a problem for these type of installations.
One more for the full installer (both Windows and Mac), desperately need it for deployment in a school.
Is there any timeline for this?
We also look forward to a Offline Endpoint Installer.
-What' s the latest news.. ?
Please est. a date or let us now if n/a so we dont just wait in vain..
Merging with a thread about a "full" installer.
An uninstall capability (called via command line for when you are replacing a broken install) will be added to the installer.
We are working on an update to the install so that it can use a local copy of the install files rather than pulling them from Sophos. This should be out in the next few months.
To clarify; it isn't strictly an "offline" installer as it needs to connect to Sophos Central for registration, policies etc, but the bulk of the data transfer is usually the install files and it will be possible to provide these locally (e.g. USB stick, local network share etc).
In the meantime please do be aware that there are potential workarounds:
1. Use an update cache on a local server; clients will retrieve the initial install files from it.
2. Use a caching proxy (e.g. if you have 3rd party web filtering you may well be able to use that to cache the files downloaded from Sophos, so that only the first install truly uses the Internet connection).
3. Restrict the bandwidth usage for updates (including installs). It can go as low as 64kbps which should be a negligible impact on even relatively slow connections (like the 2mbps link mentioned below). Although installs will take a long time, they will complete in due course.
I need it too, is urgent.
One year! No installer. A shame for such a big company.
need of an hour
Christoph Blume commented
Without the Offline Installer, I have to install all of my 3000 Clients one after each other with a 2Mbit Line in Night Hours. And we cant install Windows-Servers for an Update Cache.
Ben James commented
This is nuts.. I need to put a secure file server on the internet in order to install AV on it. no thanks
Followmont IT department commented
the online installer just fails constantly. need the offline installer!
it can connect and update at a later point, just need to get the main program installed and stop wasting the download time.