Template or Master Policies
There needs to be a way to create a global set of base policies, which can be applied to new customers tenancies.
At the moment, every time we create a new customer, we have to go in and set a bunch of settings for every customer. Things like allowing certain PUA's that our RMM tool uses, or folders that we know cause problems, which are valid for 90% of our clients.
In Webroot and AVG CloudCare (previous products we used) we had master templates which we applied across all clients, then we could modify or create specific ones for clients who had special needs (either by copying the master template first and changing it, or starting from scratch).
This seems like a big oversight, especially for MSP's.