Tamper Proof Global Password
Currently you guys have each workstation setup to have its own SEPERATE tamper proof password. I understand the security behind this, but an option to have a global tamper proof password would make our lives SO MUCH easier when having to troubleshoot them.
Stefan H commented
Global password for tamper protection is truly needed. Maybe also called tamper protection master password.
Typical usage is, if installing a aplication that is not "antivirus friendly" because a lot of files are wrongly detected as malicious or whatever, its useful to deactive some features for installation. Other thing is, if having very fat zip or cab files, in multiple layers, there also av slows down the machine extremly.
In this cases its painful to login into central, find machine, find the tamper protection key, deactivate at client, doing his own it job, going back to central again, activate tamper again... to to to much work. So we, like i think many others, simply deactivate tamper protection because its really to much unhandy to deal with it. And that couldn't be the solution.
Im wondering why not many others finding this idea and vote for it since 2017. I hope many others do know.
Just writing here the features name in german that others can find this idea: Globales bzw. zentrales Manipulationsschutz Passwort.
T. Murray commented
I am testing out Sophos Central and the Endpoint Protection when I cam across this. We have a small IT department that supports a medium sized business. Whatever developer came up with this design clearly doesn't understand how a support environment works. I understand the need for security but forcing support to enter a different password for every computer just to temporarily disable virus protection is INSANE. Due to this simple reason I am terminating my trial and moving on to something more reasonable. Also, considering that this feature request has been out for almost 2 years with no traction from development clearly shows they don't care about the end user's input.
I highly recommend this , as it will help the admin team.