Uninstall and Repair Endpoints via Sophos Central
The uninstall and repair options via console would make it easier to manage a large number of machines, mainly because sometimes it is difficult to get access to some of them.
Jonathan Arend
shared this idea
17 comments
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Brandt
commented
A follow up to this is if a MSP it is beneficial to be able to remove Sophos Central from endpoints if a customer decides they would like to move to another product.
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Phillip
commented
Any updates on this? I've got probably at least a quarter of my machines that are missing services, mainly because they fail to install initially, either from not downloading in a timely manor, or failing to download period.
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Scorg
commented
We all are waiting for this feature as soon as possible.
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Anonymous
commented
has this happened yet? or does Jon the admin just make things up?
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JP
commented
This feature has come/will come to late for us! Should have been present from the beginning!
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We are testing an implementation of an "automatic self repair" capability. We hope to include it in an Early Access Program, perhaps as early as next month, with a view to it being included as a standard feature in the next mainstream software release, likely due around April or May.
It will check for missing or stopped services on each update, and start any stopped ones and trigger a reinstall for any that won't start or are missing. It will also re-checksum all files to look for file corruptions, downloading new copies of any that are found to be corrupted.
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Bence
commented
Please make this happen!
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There is already a re-protect option in the console, it would be good to understand what issues are remaining on endpoints after they have been re-protected.
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Obaida Thunibat
commented
This is basic and essential feature that should be available on SEC. all competitors have this feature !!
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jeff
commented
Can we get a response from Sophos on this?
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Ganesh Rathore
commented
This option must be available in Sophos central, after this very easy to manage the Sophos
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Ganesh Rathore
commented
Please let me know how can I repair Sophos from Sophos central
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JvdH
commented
Essential feature to have the ability to uninstall from the Sophos Central Management console.
Most competitors (BitDefender, Webroot etc) have functionality like this, which is used when a computer is being retired, moved to another departement/(sub-estate), troubleshooting purposes etc.
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Michael Gates
commented
One more Up Vote on this one. The ability to uninstall the client from the Central console is essential and basic functionality.
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Martin Watts
commented
This or a utility to simply forcefully remove the software when it ends up in a "stale" state. We always have the same issues after reinstalling as it retains so much "garbage" from the previous installation.
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Anonymous
commented
Essential resource
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Rafael C.
commented
Very nice.
