Please create a feature that allows for custom security roles to be created, and/or for the existing default roles to be customized so we can better determine who receives notifications or restrict access to users.
Caleb Baker commented
I really need this feature. I can't have my Help Desk altering policies, but I also need Help Desk users to be able to delete old devices from Sophos Central now that you can't have 2 computers with the same name in Sophos Central with the new installer.
This now prevents the Help Desk from reinstalling on a computer if it has been re-imaged without having an Admin delete the device from Sophos Central.
it seems ludicrous that the read only role is getting email alerts when they will not be able to do anything. Logically this role should be for running the reports from sophos central but not making any changes. If the Read Only role can't be modified then a reporting role is needed. I have a company that wants some users to run reports but they should not be getting the email alerts.
Helpdesk role is read only but if they replace a machine and need to clean up an old licenses they are not allowed to Delete a computer. which with the way the could client works might not be a bad idea but still that adds allot more responsibility to someone else to have to clean up
It would be great if we could customize as to which alerts a customer receives and which they do not. While we may want to give admin (or super admin) role to a user, we may not want them to receive all the alerts.